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Briggs Toyota of Fort Scott
- Car Dealers
- Fort Scott, KS
About this business
Location details
1819 S Main St, Fort Scott, KS, 66701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sucked. took forever, and was very expensive compared to Fletcher Toyota in Joplin. I went to Briggs because Fletcher was booked 10 days out in advance and Briggs is actually closer to my home. I'll never go back, and will continue to drive one hour to Fletcher to get my service. I was actually going to talk to someone at Briggs about trading my truck in on a new one, but after seeing them in action, I'll continue to take my business to Fletcher.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
I spoke to the manager and explained that I could hear a squeaking noise coming from my brakes and also a vibration, or tapping sound coming from under my car. I can still hear the squeaking coming from the brakes when I apply them. I spent over $800.00 on brake pads and new tires and then took it in for the 78,000+ mile service on 9/27/22. I'm concerned that the tires were not rotated and the brakes were not checked as noted on the check list.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
They do good work, but they are so incredibly slow.
Business response:
Thank you for sharing your feedback with us! We truly value your input and appreciate your continued business. We invite you to visit us at briggsauto.com, where we'll be happy to assist you with all your automotive needs. We look forward to serving you again in the future!
It took 2 1/2 hours for them to service on my truck. Way to long it shouldn't have been that long
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Service went fine..but as always part costs are ridiculous. $84 for Toyota cabin filter..geez
Business response:
Thank you for sharing your feedback with us! We truly value your input and appreciate your continued business. We invite you to visit us at briggsauto.com, where we'll be happy to assist you with all your automotive needs. We look forward to serving you again in the future!
It was a little disappointing this time. I wasn't greeted by the two men in front when I walked in, although I service two cars there. They quoted me a huge cost to install a tow hitch, which was a little offensive to me. I will say that I do trust their mechanics for the most part and the gal that works in front as cashier is very cordial.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
I was to have an oil change and tires rotated. When I got home, I saw that the tires had not been rotated and the tire pressure update was not done. I had to go back to the dealer that afternoon which meant another trip back. Service was not good. I was to receive a credit for the oil change. As of yet, no check has come.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Changed the oil and fuel filters on my diesel truck. When I arrived to pick it up it took several seconds for the truck to idle correctly. The service tech apparently did not get all of the air out of the system.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Did not get a response from my inquiry
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Frequently asked questions about Briggs Toyota of Fort Scott
How is Briggs Toyota of Fort Scott rated?
Briggs Toyota of Fort Scott has a 4.5 star rating with 654 reviews.
When is Briggs Toyota of Fort Scott open?
Briggs Toyota of Fort Scott is open now. It will close at 6:00 p.m.