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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great dealership! Gave me the best price for my vehicle and removed their dealer add ons. The process was quick and easy.
Business response:
We are glad you had a smooth and easy experience! It’s great to hear you got a fair price and appreciated the straightforward process. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Tanner met me with a smile. Told me about how long I would be there and was correct at that. Answered all questions
Business response:
We are happy to hear Tanner greeted you with a smile and set clear expectations for your visit. It’s great that he was able to answer all your questions and make the process smooth and informative. Customer Relations Manager customerservice@purdygroupusa.com
Russ was professional but with a warm personal touch. And my vehicle service was finished in a timely manner.
Business response:
Thank you for the positive review. We are glad to hear that Russ provided professional and personable service, and that your vehicle was taken care of efficiently! Customer Relations Manager customerservice@purdygroupusa.com
This dealership service is excellent I have to recognize Ron Broesche my Service Manager for his excellent service.
Business response:
We are happy to hear you received excellent service! Ron and the team appreciate your kind words. Customer Relations Manager customerservice@purdygroupusa.com
Tanner is an outstanding service manager, again and again the accommodation for my needs and the car have been extremely helpful. Nice work for all the technicians, too!!!
Business response:
We are glad to hear Tanner continues to provide excellent service and support! It’s great to know our technicians and team have been able to meet your needs consistently. We appreciate your feedback and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com
Everyone at the dealership was incredibly kind and welcoming. I got all my questions answered and was treated with the upmost respect.
Business response:
We are glad to hear you had a positive experience! It’s wonderful that our team was able to provide answers and make you feel respected and welcomed throughout your visit. Customer Relations Manager customerservice@purdygroupusa.com
Always fast and professional. Appreciate I'm never upsold things that aren't necessary. I like that I can make an appointment and work on the WiFi while I wait.
Business response:
Thank you for sharing your experience! We are glad to hear our team provides fast, professional service without unnecessary upselling. It’s great to know the WiFi and appointment option make things even more convenient for you. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Embellished MPG and did not spend enough time explaining multi-media functions of vehicle. Felt car was overvalued by dealership.
Business response:
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We aim to provide clear information on vehicle features and pricing; your input will help us improve our support for customers in the future. Customer Relations Manager customerservice@purdygroupusa.com
It was a great experience. Your salesperson Jared did a fantastic job and Aaron made the financial part of the sale seem easy!
Business response:
Thank you for sharing! We are happy to hear that Jared and Aaron made your experience enjoyable and the process simple. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com