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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We had a rough start with miscommunication over a 4Runner we drove 3.5 hours for, only to find it had already been sold. Thankfully, Billy and Nikki went above and beyond to make things right and ensured this was not the typical experience we should have had. They turned our frustration into a positive experience, and we ended up with a different 4Runner that we absolutely love. Great deal, excellent service, and we will definitely purchase here again.
Business response:
We are glad Billy and Nikki were able to turn things around and make your experience a positive one! It’s wonderful to hear you found a 4Runner you love and felt well taken care of despite the initial miscommunication. We look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com
They need to quit sending me the same survey. We love Justin and glad he is our advisor.
Business response:
We are glad to hear you are happy with Justin as your advisor! We appreciate your feedback and will take note of the survey to help improve the process. Customer Relations Manager customerservice@purdygroupusa.com
Tony always gets my car serviced in a timely manner. He is very polite& informative
Business response:
We are glad to hear Tony consistently provides timely and informative service! It’s great to know his professionalism makes your experience smooth and pleasant. Customer Relations Manager customerservice@purdygroupusa.com
Great service, we had wonderful experience from start to finish, we will go again for sure
Business response:
We are pleased to hear you had a positive experience from start to finish! We look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com
Carey was great. Listened to what I had to say, answered my questions and fixed the car just as we needed it. Thank You!
Business response:
We are glad Carey was able to listen, answer your questions, and get your car fixed exactly as needed. It’s great to hear you had a smooth and satisfying experience. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Junior did an excellent job. Great and courteous. Very professional Great job in finance. Process went smoothly
Business response:
We are glad Junior provided professional and courteous service! It’s great to hear the finance process went smoothly and made your experience a positive one. Customer Relations Manager customerservice@purdygroupusa.com
The best experience with Wally and John Gray. I would never buy a car from any place else. They always have what I want and need. Always a kind and easy going process. I do not trust anywhere else to take care of my car. They truly have the best customer service and deals around. This is not just a typical dealership, it is a family!
Business response:
We are pleased to hear you had a positive experience with Wally and John! It’s great to know you feel at home with our team and trust us to take care of your car. Thank you for sharing your kind words! Customer Relations Manager customerservice@purdygroupusa.com
Great experience! Everyone was friendly and the service was completed in a timely manner. I will definitely go back
Business response:
We are glad you had a great experience! It’s wonderful to hear our team was friendly and that your service was completed quickly. We look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com
Always take care of me. Very friendly. Excellent service. Thank you Bryan College station Toyota.
Business response:
We are glad Bryan and our team could take good care of you! It’s great to hear you had a friendly and excellent service experience. See you next time! Customer Relations Manager customerservice@purdygroupusa.com