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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Awesome people, great experience. Definitely recommend this dealership to friends and family. Ask for Ben Sasser, Great guy
Business response:
Thank you for the awesome feedback! We’re happy to hear you had a great experience and appreciate your recommendation. We’ll be sure to pass along your kind words to Ben! Customer Relations Manager customerservice@purdygroupusa.com
Got my car all fixed thank you. Had it tinted and they fixed my undershield
Business response:
Thank you for your feedback! We’re glad we could get your car fixed and take care of the tint and undershield. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com
Carey was great! She went above and beyond to secure the delivery of my SUV.
Business response:
Thank you for your kind words! We’re delighted to hear Carey went above and beyond to help with your SUV delivery. We appreciate your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com
They were nice and prompt. I was very surprised on how quickly they did what they had to do
Business response:
Thank you for your feedback! We’re glad to hear you found our team nice and prompt. We appreciate your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com
Great service with fair prices. Thank you, Bobby, for your great service. Looking forward to our next service.
Business response:
Thank you for your kind words! We’re glad Bobby provided you with great service, and we look forward to assisting you again at your next visit. Customer Relations Manager customerservice@purdygroupusa.com
Honestly it was a really good experience. BCS Toyota was the 3rd dealership we went to looking for a used truck and was all around good. Jared was really nice, responsive, and fun to be around. He's not listed in the sales dept that I can see, but 5-stars for sure. The original offer for the truck was reasonable and the dealership was open to negotiations.
Business response:
Thank you for sharing your positive experience! We’re happy Jared made your visit enjoyable and that you found a truck that works for you. We appreciate your kind words and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
The staff who served me were very nice and there were no problems. The problem was that such a large company did not provide free drinks such as Coke. Also, I had to wait for 3 hours to change a tire. I don't know why it was so slow.
Business response:
Thank you for your feedback. We're glad to hear our staff provided you with friendly service, but we apologize for the long wait time and understand your frustration. We also appreciate your comments about amenities and will share your suggestions with management as we continue working to improve the overall guest experience. Customer Relations Manager customerservice@purdygroupusa.com
My 4Runner had to be towed to the dealership as the alternator went out. This is the first time I had my vehicle serviced without an appointment, and maybe that’s why this service experience did not live up to the rest. My vehicle was delivered to the dealership before noon, and Justin was off that day. Another advisor told me that I would get a call first thing next morning to discuss the repair. At approximately. 8am I called and spoke with Justin. A few hours later I happened to check my phone and found that I had been se... read more
Business response:
Thank you for your thoughtful feedback and continued loyalty. We’re glad to hear you're satisfied with the repair and appreciate your kind words about Justin and our team. We apologize for the impersonal nature of the automated messaging and understand your preference for direct communication. Your input is valuable, and we’ll use it to improve our service experience moving forward. Thank you again for sharing and for being a valued customer. Customer Relations Manager customerservice@purdygroupusa.com
I was there all day. But Kari kept me informed. The only problem I had was when they were done. My engine light was on and it wasn’t when I brought it in. The tech said he saw it on but I know it wasn’t if it was he should have told me. When he cleared it with the computer my smart start was beeping and he did not inform me while I was waiting so it locked me vehicle out. I had to call to get it unlocked. I then had to drive across town and have the device cleared so I could drive home it cost me $68 But all in all I guess I... read more
Business response:
Thank you for sharing your experience. We are glad Kari kept you informed throughout the day. We understand your concern about the engine light and appreciate your feedback—clear communication about any issues is important, and we will make sure your comments are shared with the team. Customer Relations Manager customerservice@purdygroupusa.com