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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Russ was amazing! ! he was extremely kind, professional, efficient took great care of my daughter‘s truck and had a smile the entire time he did it..
Business response:
We are glad Russ provided kind, professional, and efficient service while taking care of your daughter’s truck. It’s great to hear that his friendly attitude made the experience positive. Thank you for the review! Customer Relations Manager customerservice@purdygroupusa.com
Very pleased with 1st service experience. Tanner was professional, friendly and kept me informed of progress . Everything was on time
Business response:
We are happy to hear your first service visit went smoothly! Tanner is glad he could provide friendly, professional service and keep you informed throughout the process. Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
I live in the Ft Worth metro and everything was done over the phone. Everything was smooth and James was terrific. Thank you!
Business response:
We are glad to hear everything went smoothly over the phone! James is happy he could make the process easy and efficient for you. Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
This is the only place I will take my car. Tony is wonderful and he always takes great care of his clients.
Business response:
We are glad to hear Tony consistently provides excellent care! It’s great to know you trust us as your go-to destination for car service. Customer Relations Manager customerservice@purdygroupusa.com
Good selection but the whole process took too long. They didn’t fill up the car, only gave us one key and pretty sure they didn’t add the extra window tint that you have to pay extra for because it was new to the lot and we drove out. The salesman was friendly but the trip back and forth to boss to “work a deal” was a pain. Also the extra 500$ for some package we didn’t want or need is ridiculous, not “ being transparent “.
Business response:
We are sorry to hear about the issues you experienced during your visit. Your feedback is important, and we would like the opportunity to discuss your concerns and better understand what happened. Customer Relations Manager customerservice@purdygroupusa.com
Great service team. Manny takes care that you are always in the loop! Clean facility. That's why we always come back!
Business response:
We are glad to hear Manny and the service team keep you informed and take great care of you! It’s wonderful that our clean facility and attentive service keep you coming back. Thank you for the support! Customer Relations Manager customerservice@purdygroupusa.com
Great experience. Russel took excellent care of me. I was up and going in less than an hour. Thanks Russel!!
Business response:
We are glad to hear that Russel provided an excellent service and got you back on the road quickly! Thank you for sharing your experience. Customer Relations Manager customerservice@purdygroupusa.com
Great experience. Ron my service writer is the best. Always takes care of our cars.
Business response:
Thank you for sharing! We are glad Ron has been taking such good care of your vehicles. It’s great to hear your experiences have been smooth and positive. See you next time Customer Relations Manager customerservice@purdygroupusa.com
Heather was very helpful and coordinated everything very well. Enjoy working with her again . she is an asset to Toyota dealership.
Business response:
Thank you for your feedback! We are glad Heather could assist you and make everything go smoothly. She is a valued member of our team and will be happy to hear your kind words. Customer Relations Manager customerservice@purdygroupusa.com