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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
We are the premier Toyota dealership for Bryan College Station and all surrounding areas. We sell new/used cars, trucks, and SUV's, offer a full service and parts center, and are a Rent A Toyota member. Recently we have added in-house window tint, wash + detail, and custom builds on both trucks and cars.
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Employees are very cordial and friendly. I am happy with their services. I appreciated them.
Business response:
We are thrilled to hear that you found our team to be friendly and that you are happy with our services! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Dustin was helpful. He has informed me of the service done and the service needed in the next visit. The waiting time was reasonable. You might consider increaseing the size of the indoor waiting room.
Business response:
Thank you for sharing your positive feedback! We are thrilled to hear about your experience with Dustin, and we appreciate your recommendation. We hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Dustin was respectful and straightforward. Quick service all around. He greeted me as soon as I drove into the service center.
Business response:
Thank you for sharing your experience with Dustin! We will be sure to pass along your kind words to him. We're grateful for your feedback! Customer Relations Manager customerservice@purdygroupusa.com
I came in with a dead battery and no appointment. I was taken care of immediately.
Business response:
We're glad we could assist you promptly with your dead battery! Thank you for sharing your experience with us. We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com
Manny was great! !! The only issue I had was that I wasn't told about the wait (1-1/2 hours) until I drove in for my appointment..
Business response:
Thank you for sharing your experience! We're so glad to hear that Manny provided excellent service. We apologize for the wait time not being communicated to you before your appointment. We understand how important your time is, and we'll work on making sure customers are better informed about any potential delays moving forward. We appreciate your feedback and hope to make your next visit even smoother. If you need anything else, please don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com
Suggestion- when you go in for maintenance and the service men change your display on the dash, manually pump lift the seat way up bc they don’t like it low, and change ur seat settings- it would be professional if they changed it all back to the owner’s settings. Clearly a rush job by service. I wonder if they even did any maintenance. I’m marking the tires next time.
Business response:
We apologize for the inconvenience you've experienced regarding the seat and display settings after your maintenance visit. We understand how important it is to have your vehicle returned to you exactly as you left it, and we appreciate you bringing this to our attention. We will address this with our service team to ensure that they are more mindful of customer preferences moving forward. If you have any further concerns or would like to discuss this further, please don’t hesitate to reach out. Customer Relations Manager cu... read more
Jessie made my purchase of my Tundra the easiest transaction I ever had at a car dealership. From start to finish, he was a gentleman. We began communicating via e-mail, so he knew my expectations before I showed up in person. He had answers to all my questions and very quickly cut to the chase when I indicated I was ready to deal. After the paperwork, he answered every question I had about the new vehicle. He even transferred my custom license plate frame to the new vehicle without it ever crossing my mind. Even though this... read more
Business response:
We are pleased to hear about your positive experience with Jessie! Thank you for taking the time to share your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Very nice staff. Always attentive, I will definitely use be using their services again. Thank you BCS Toyota.
Business response:
We appreciate your kind words and are thrilled to hear about your positive experience with our staff! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
My car was serviced in a timely manner. Tanner was informative as usual. Pleased with the experience.
Business response:
Thank you for sharing your experience with us! We are pleased to hear that your car was serviced in a timely manner and that Tanner was informative! Customer Relations Manager customerservice@purdygroupusa.com