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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
have been inquiring about trading in my vehicle for while and was told to specifically ask for Darcicia Henson. i decided to finally stop by and she was the first to greet me! her enthusiasm and eagerness to help me is what caught my attention. i then was blown away at her knowledge. she was quick to answer every question i had. i am very pleased with her patience, knowledge and kindness! i highly recommend her to anyone looking for an upgrade or a new vehicle!! she truly is the real deal!!
Business response:
Thank you for sharing your experience! We are glad to hear Darcicia made a positive impression with her knowledge, enthusiasm, and patience. We appreciate your recommendation and hope you enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com
Having worked with Patrick before, buying a second car from him was easy! Fast, efficient good service!
Business response:
We are glad to hear that your second experience with Patrick was just as smooth and efficient. Thank you for sharing your positive feedback! Customer Relations Manager customerservice@purdygroupusa.com
It was a good experience overall. The service advisor, Mr. Justin Birdwell, was polite, professional, and attentive.
Business response:
Thank you for your feedback! We are glad to hear you had a good experience and that Justin provided polite and professional service. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com
Very good and very friendly people. Also the comfort in the facility while we waited was good and very comfortable.
Business response:
Thank you for your kind words! We are glad you found our team friendly and enjoyed the comfort of our facility while you waited. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Very fast and good service. It was a very smooth process and Keith was very helpful.
Business response:
Thank you for your feedback! We are glad to hear the service was fast and smooth and that Keith was helpful. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com
You always take care of our vehicles and us with politeness. We've been using this dealership for many years and this has always been the case. Thank you!
Business response:
Thank you for your continued trust and kind words! We are proud to have served you and your vehicles over the years with the care and politeness you deserve. We look forward to many more years together! Customer Relations Manager customerservice@purdygroupusa.com
Junior and Aaron were nice to work with as we purchased our Grand Highlander. Thanks!
Business response:
Thank you for sharing your experience! We are glad Junior and Aaron made your Grand Highlander purchase a positive one. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com
Excellent service, quick in and out. Dislike being required to write 15 word minimum. Please correct
Business response:
Thank you for your feedback! We are glad you had a quick and excellent service experience. We appreciate your input regarding the review length requirement and will pass it along. Customer Relations Manager customerservice@purdygroupusa.com
Salesman was very nice and professional. Dealership moved very fast to get sale completed. Truck was washed and full tank of gas on delivery. My only complaint is that my dash has an unattractive hole in the center where a JBL portable speaker should be and I wasn't told the speaker wouldn't come with my Tacoma TRD Off Road package until after I bought it and realized the speaker was still missing. I assumed they speaker was taken out on the lot to prevent theft. My fault for not asking, I guess, but when I called back to te... read more
Business response:
Thank you for your feedback, Johnny. We are glad to hear you appreciated the professionalism of our team and the quick sale process. We apologize for the misunderstanding regarding the JBL speaker and the inconvenience it caused. Your comments are valuable, and we will share them with the team to improve communication about package features. Please don't hesitate to contact us if you need further assistance. Customer Relations Manager customerservice@purdygroupusa.com