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Budget Brakes

4.5

About this business

Location details

8033 Kingston Pike, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.5820 reviews
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Bill T.'s profile image
Bill T. 
a month ago

My mechanic I usedsold his business last year and I had been using him for over 20 years. This is the second vehicle Budget Brakes have worked on for me All in the store you come in contact with are very nice and willing to show you the work that’s needed and explain. Very satisfied so far. 

Business response:

Hi, Bill. Your feedback is highly appreciated. Thank you for the review! 

Lesia D.'s profile image
Lesia D. 
a month ago

Excellent job 

Business response:

Hi, Lesia. We appreciate the kind words and are glad we could provide you with a positive experience! 

Robert Y.'s profile image
Robert Y. 
a month ago

Excellent customer service. Quick turnaround. Good experience 

Business response:

Hi, Robert. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Lori T.'s profile image
Lori T. 
a month ago

Quick. Friendly. Efficient. 

Business response:

Hi, Alexis. We are thrilled to learn that you had a positive experience with us! 

Eric T.'s profile image
Eric T. 
a month ago

Fantastic as always! 

Business response:

Hi, Eric. Thank you so much for leaving us a stellar review! 

Jay M.'s profile image
Jay M. 
a month ago

Had no idea my brakes were that bad. Chris took my truck inside removed my back two tires and showed me how bad my brakes were. Thirty minutes later I was finished. My truck performed much better. Glade I stop. 

Business response:

Hi, Jay. Your feedback is highly appreciated. Thank you for the review! 

Danilo V.'s profile image
Danilo V. 
a month ago

They’re very friendly and nice to talk to. They explain the problems for a customer nicely and efficiently. 

Business response:

Hi, Danilo. We appreciate the kind words and are glad we could provide you with a positive experience! 

Richard B.'s profile image
Richard B. 
a month ago

I had a complete brake job on my truck. Rotors and pads. They did a good job after showing me some of the issues , pads stuck (rusted) to wheel supporting structure. Also a noted restriction on front brake hose passing through a clamp guide. Opened clamp slightly to allow free travel. The only question in my mind was why front disc’s are so much more expensive than rears. I understand the proportioning of braking with front doing more than rear, but …….. it seems excessive. Stopped in early and was done in a reasonable ti... read more

Business response:

Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Kaitlyn M.'s profile image
Kaitlyn M. 
a month ago

I have nothing but praise! The customer service was prompt and thorough. They quickly diagnosed the issues that needed repair and, despite unforeseen obstacles to the repair, Logan and team tenaciously worked to resolve all issues. 5/5 - will be back! 

Business response:

Hi, Kaitlyn. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 820 reviews. 

When is Budget Brakes open?

Budget Brakes is closed now. It will open at 7:30 a.m.