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Budget Brakes

4.5

About this business

Location details

8033 Kingston Pike, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.5829 reviews
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Walter C.'s profile image
Walter C. 
a month ago

Quick. Friendly. Efficient. 

Business response:

Hi, Alexis. We are thrilled to learn that you had a positive experience with us! 

Eric T.'s profile image
Eric T. 
a month ago

Fantastic as always! 

Business response:

Hi, Eric. Thank you so much for leaving us a stellar review! 

Jay M.'s profile image
Jay M. 
a month ago

Had no idea my brakes were that bad. Chris took my truck inside removed my back two tires and showed me how bad my brakes were. Thirty minutes later I was finished. My truck performed much better. Glade I stop. 

Business response:

Hi, Jay. Your feedback is highly appreciated. Thank you for the review! 

Danilo V.'s profile image
Danilo V. 
a month ago

They’re very friendly and nice to talk to. They explain the problems for a customer nicely and efficiently. 

Business response:

Hi, Danilo. We appreciate the kind words and are glad we could provide you with a positive experience! 

Richard B.'s profile image
Richard B. 
a month ago

I had a complete brake job on my truck. Rotors and pads. They did a good job after showing me some of the issues , pads stuck (rusted) to wheel supporting structure. Also a noted restriction on front brake hose passing through a clamp guide. Opened clamp slightly to allow free travel. The only question in my mind was why front disc’s are so much more expensive than rears. I understand the proportioning of braking with front doing more than rear, but …….. it seems excessive. Stopped in early and was done in a reasonable ti... read more

Business response:

Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Kaitlyn M.'s profile image
Kaitlyn M. 
2 months ago

I have nothing but praise! The customer service was prompt and thorough. They quickly diagnosed the issues that needed repair and, despite unforeseen obstacles to the repair, Logan and team tenaciously worked to resolve all issues. 5/5 - will be back! 

Business response:

Hi, Kaitlyn. We are thrilled to learn that you had a positive experience with us! 

Dean C.'s profile image
Dean C. 
2 months ago

Friendly, fast 

Business response:

Hi, Dean. Thank you so much for leaving us a stellar review! 

Jacques B.'s profile image
Jacques B. 
2 months ago

I am so grateful someone recommended Budget Brakes. We have an older truck in fantastic condition that simply needed brakes. The crew at Budget Brakes showed us exactly what needed to be done and it was done for 1/2 of the previous estimate, It was completed in hours. I’m so grateful. I am so glad someone recommended you to us. I would recommend you in a minute. Thanks again. 

Business response:

Hi, Jacques. Your feedback is highly appreciated. Thank you for the review! 

Steve M.'s profile image
Steve M. 
2 months ago

It was a good job and done quickly 

Business response:

Hi, Steve. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 829 reviews. 

When is Budget Brakes open?

Budget Brakes is open now. It will close at 5:00 p.m.