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Business Class
- Travel Services
- Ft. Lauderdale , FL
About this business
Location details
500 E Broward Blvd, Suite 1350, Ft. Lauderdale , FL, 33394, United States
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More expensive than other websites. Verification is a long and tedious process.
If you want to overpay for your flight, Business Class is the site for you. For the very same flights, they have charged me approximately $550 more per ticket than I was subsequently quoted by AranGrant. I can only hope that my sorry experience will serve as a cautionary tale for may be considering Business Class.
Business response:
Hello! Thank you for sharing your feedback with us. Please be reminded that all pricing details were fully disclosed and agreed upon at the time of purchase. We understand the importance of clarity when booking travel, which is why we follow consistent procedures to ensure transparent pricing and help our customers make well-informed decisions. If you have any further concerns or would like to discuss your experience in more detail, please dont hesitate to contact us directly at ************ or cs@business-class. Were here t... read more
Worst service I have ever received. Lies all the way and I ended up paying for ticket more than if I have purchased it myself. For 3 days wasted my time with lies, didnt pick up the phone, with meeting excuses didnt give updates, didnt respond to phone calls nor texts and lost a ticket because they have charged me and didnt buy ticket and it increased in price and hence I lost it and two days with it. But they didnt rates them to lecture me that I need to respect their time and that they have live ect. Eventually got my tick... read more
Business response:
Hello ********! We apologize for any inconvenience caused. It appears that your initial booking was not issued due to a price change, and you were promptly informed about this by the agent. The ticket has since been successfully reissued, and everything should now be in order. Please feel free to reach out to us directly at ************ or ******************************************************************* if you require any further assistance.
Its a scam site where tickets in actuality cost for example 300 bucks but they will take 500 bucks on top in pretense you get business class , they have you make meal selection etc so it looks legit , they wont show you seat assignment Untill 5 days later and you in main cabin like sardines with everyone else but paid premium for it .
Business response:
Hello! Were sorry to hear about your concerns. Please note that the booking class of your reservation was clearly presented and voluntarily confirmed in the Online Authorization Form at the time of purchase. Seat assignments depend on airline policy and may only be available closer to departure.If you have further questions or need assistance, feel free to reach out to us directly at ************ or *******************************************************************.
Scammers.Worked with an agent on a business class ticket. When we found one, they sent me a booking link. I entered my information, including credit card. They acknowledged and said (all via email and well documented) that they were "working on it". The agent came back and said the original itinerary was not available, but they had an alternate itinerary - NOT all in business class. I declined.Several days later the agent emailed me and said he was going to book another itinerary. I responded and declined authorization to bo... read more
Business response:
Dear Customer,Were sorry to hear about your experience and appreciate you taking the time to share your feedback.Please note that the ticket you selected was issued under highly restrictive fare rules, which unfortunately do not allow for a full refund. These fare conditions are set by the airline and apply to all bookings made under that fare class.At the time of booking, you acknowledged and agreed to these non-refundable terms and conditions. Furthermore, the charge in question could not have been processed without your e... read more
Agent (**** *****)mislead me. I was told that ** would be accepting **************, which is not true. Agent said his only source of income were tips, so I tipped him, however the ticket itself was already higher than the invoice from the **
Business response:
Hello!Thank you for your feedback. We strive to provide clear and accurate information at all times and take all concerns seriously. If you need any further assistance or would like to discuss this matter in more detail, please dont hesitate to contact us directly at ************ or *******************************************************************.
Buyer beware!I bought a ticket for a 21-hour trip that had 2 stops, on Avianca, advertised as business-class. I checked the reviews and they described poor customer service but at least it had lie-flat seats. However, when I went to select seats after the purchase, I found out that all the flights were on A320 airplanes, without lie-flat seats. I requested a change to a different flight with lie-flat seats, and I was told that they would charge a cancellation fee of $960 on a $3,000 ticket a month away.
Business response:
Hello! We understand your frustration, and we apologize for any confusion regarding the seat configurations. The restrictions set by the airline are applicable as per the agreed terms and conditions at the time of purchase. Unfortunately, we are unable to make changes outside of those policies. For further assistance, please reach out to us directly, and we will be happy to help.Thank you for sharing your feedback.
This company is a rip off. I had to make a change to my flight and they explained to me that there was a change fee which I understood but then they charged me a rate that was a $1,000 more than the current rate from the airline. On top of that if i had booked it directly with the airline there would have been no change fees. So all in this cost me $2,000 which the company. Teaches me a ****** to use a service that was $200 cheaper than the airline initially but ended up costing me $2,000. Cheap is expensive. I will not use ... read more
Business response:
Hello!Thank you for sharing your experience, and were truly sorry to hear about the frustration youve encountered. We completely understand your concerns regarding the change fees and the price differences youve experienced. When making changes to a booking, the process differs from purchasing a new ticket, which can sometimes result in higher costs due to airline policies. Unfortunately, these fees are outside of our control and can vary depending on the airline's terms. We always strive to offer competitive pricing and tra... read more
***** was very creative and really tried hard to save me money when I told him the prices were too high. If that's all you are looking for, this is a great option. Unfortunately, his creativity resulted in having me buy a flight I would not use. During the discussion of this ticket before the sale, he made it seem like not using the flight would not be a problem. However, after the sale he sent me all sort of caveats he wanted me to agree to in writing.I decided I wasn't comfortable with the manner in which the tickets were ... read more
Business response:
Hello, thank you for reaching out to **. Our records show that the tickets were successfully issued and sent to the email address on file. The following day, you requested to void the ticket and cancel the reservation. As your request was made within 24 hours, a full refund was processed and credited back to the original form of payment.We apologize for any misunderstanding or frustration this may have caused and appreciate your feedback, which will help us improve our services.Thank you for bringing this matter to our atten... read more
Frequently asked questions about Business Class
How is Business Class rated?
Business Class has a 4.7 star rating with 4,126 reviews.
When is Business Class open?
Business Class is open now. It is open 24/7.