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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I did not expect to drive away with a new vehicle. I was so happy and we love the choice we made.
Very good attendance but the financial team don’t send me me contract vía email
Business response:
Thank you for your wonderful feedback about our service quality. We truly appreciate you taking the time to share your experience with us. It's great to hear that our team provided excellent customer care during your visit. We understand your concern about not receiving your contract documentation electronically, and we want to make sure this gets resolved promptly for you. Our finance department should be able to assist you with getting those important documents sent to your email address. Please feel free to contact us at ... read more
It was very easy. We had already spent time going over what would work for us on the car we wanted over the phone so when we arrived all of the paperwork was already prepared which was great. My husband and I loved how open the communication was, so we felt more comfortable with making the financial decision to go through with the purchase.
Business response:
We are thrilled to hear about your smooth experience with us! Your feedback about the straightforward process really means a lot to our team. It sounds like the preparation we did over the phone made your visit much more efficient, and we're pleased that having everything ready ahead of time worked so well for you. We're especially glad that the clear communication throughout the process helped you and your husband feel confident about your purchase decision. At Camelback Ford, we believe that transparency and preparation ar... read more
Friendly and efficient They had the truck ready when I arrived. Mitch met me at the door. Explained everything. Priced my trade in. Delivered my new truck to my home
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with such friendly and efficient service throughout your visit. It's fantastic that everything was prepared and ready for your arrival, making the process smooth and convenient for you. We're particularly pleased that our staff took the time to walk you through all the details and handle your trade-in evaluation professionally. Having your new truck delivered directly to your home shows our commitment ... read more
The dealership had my truck ready when I arrived and Mitch met met at the door. He reviewed the benefits of the truck and walked me through the process
Business response:
Thank you immensely for sharing your wonderful experience with us at Camelback Ford. We're delighted to hear that your vehicle was prepared and waiting for your arrival, making your visit smooth and efficient. It's fantastic that our team member provided such excellent service by greeting you personally and taking the time to thoroughly explain your truck's features while guiding you through each step of the process. Your positive feedback about the level of service and attention you received means so much to us. We're thril... read more
We have purchased 3 vehicles from camelback now and the process gets shorter every time. I would highly recommend this dealership. Their sales team is great and we always get great customer service. We have purchased cars throughout the years at other dealership and they have the process on point.
Business response:
Thank you for your review and for being such a loyal customer with us at Camelback Ford. It means the world to us that you have chosen us for three vehicle purchases and that each experience has been even more efficient than the last. We take great pride in streamlining our process while maintaining the high level of service you deserve. Your recognition of our sales team's excellence and the consistent quality of customer service we provide truly validates our commitment to doing things right. We understand you have many de... read more
Salesman Brock was very knowledgeable and helpful clear through completion of delivery. Brock is a great asset to the company
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that your salesperson provided such knowledgeable assistance throughout your entire vehicle purchase and delivery process. Having team members who can guide customers from start to finish with expertise and helpfulness is exactly what we strive for at Camelback Ford. Your recognition of the exceptional service you received means a great deal to our entire team. We truly appreciate customers like you who take the time to acknowledge outst... read more
Worked well with staff. Will do business again. There was no hassle with price. Told them what I needed and that was it.. Did everything over the phone and they deliver the truck.
Business response:
Thank you for your review! We truly appreciate you taking the time to share your positive experience with our team. It's wonderful to hear that our staff worked well with you throughout the process and made everything straightforward without any complications regarding pricing. We're delighted that we could accommodate your needs efficiently through our phone service and arrange delivery of your truck directly to you. Your feedback about the hassle-free experience means a great deal to us, and we look forward to serving you ... read more
Excellent experience! Mitch Heims was the key to the smoothest, most quickly expedited, most satisfactory vehicle purchase we have ever experienced. In addition, Mitch went above and beyond to deliver the vehicle to our door in Oro Valley. We have the exact vehicle we wanted in model, trim and engine at a very satisfactory price. Mitch is a veteran pro in his trade Truly a pleasure to do business with him!
Business response:
We deeply appreciate your wonderful feedback about your vehicle purchase experience. It's truly rewarding to hear that you found the process smooth and expedited, resulting in such a satisfactory outcome. We're delighted that you received exactly the vehicle you wanted with the right model, trim, and engine at a price that met your expectations. The door-to-door delivery service to Oro Valley demonstrates our commitment to going the extra mile for our customers. Your recognition of the professional expertise and veteran know... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,604 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.