This profile has been claimed by the business owner or representative.
Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Amazing customer service and willingness toto assist in our new truck journey was very appreciated
Business response:
We are elated to hear about your wonderful experience with our team during your new truck purchase. Your kind words about our customer service and our commitment to helping you throughout this important journey mean so much to us. We understand that buying a new vehicle is a significant decision, and we're thrilled that our team was able to provide the support and assistance you needed. Thank you for choosing Camelback Ford and for taking the time to share your positive experience with us.
Anthony was a pleasure to work with! He was knowledgeable and professional. His team members were friendly and made the purchase process go smoothly. The price was fair, and I was able to drive the truck off the lot the same day.
Business response:
Thank you for your review! We're thrilled to hear that you had such a positive experience with our team. It's wonderful to know that Anthony's knowledge and professionalism made a strong impression on you. Our team takes great pride in being friendly and ensuring that every customer's purchasing journey goes as smoothly as possible. We're also pleased that you found the pricing fair and were able to drive your new truck home the same day. Your satisfaction means everything to us at Camelback Ford, and we truly appreciate you... read more
Went in with the thought of just getting familiar with the Lincoln Corsair and drove off in a 2022 Lincoln Corsair.
Business response:
We greatly appreciate your feedback, Jim! It sounds like what started as a simple visit to learn about the Lincoln Corsair turned into finding the perfect vehicle for you. We're thrilled that you had such a positive experience and that you found the right Corsair to take home. Thank you for choosing Camelback Ford Lincoln for your automotive needs, and we hope you're enjoying every moment behind the wheel of your new Lincoln.
The sale of the car took all day mostly it was my fault I wanted a different car. That’s on me, after finally picking a different car and being able to work with the loan I was given everything was great I was told the next day they would deliver my second set of keys. I felt bad because I live far from the dealership so I told them don’t worry I can pass by on the weekend for them. As the weekend approached I was asked to signed paperwork again due to my loan changing because of my pay stubs at this point I asked about the ... read more
Business response:
Thank you for your feedback and for your patience throughout the purchase process. We’re glad to hear you’re enjoying your vehicle, but we sincerely apologize for the frustration and lack of clear communication regarding your second key. You’re absolutely right to expect timely updates and consistent follow-through, and we regret that this was not your experience. Delays can happen, particularly when programming is required, but our team should have provided you with timely updates. Your comments have been shared with our te... read more
Good at the start. Took a while to buy the car mostly my fault. Did not like the deal with the second set of keys or the resigning of the paperwork. Still waiting on keys even though the story went from you'll get the keys tomorrow to the keys need to be programmed to no you can just pass by and get them. To you can come next week when we have the needed parts. Not sure why it's so complicated to get a second set of keys but I also don't work on a dealership so maybe it makes sense in their world.
great, reasonable, fun It was a pleasant experience between each department, no kidding around and jumping through loops, very transparent team for the most part and would recommend this dealership
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your feedback about our transparency and the smooth process between departments truly means a lot to us. We work hard to ensure every customer has a pleasant visit without unnecessary complications, and it's fantastic to know we achieved that for you. Thank you for taking the time to recommend Camelback Ford - we appreciate your trust and look forward to serving you again in the future.
Mark Bova and Mitch over at Camelback Ford are awesome! After having a not so great experience at Peoria Ford on Bell Road just one phone call to Mark and he got it done. He really threw me a curveball I didn't expect him to call back saying we have the vehicle and we hit your numbers. I was on my way out the door to go look at different places and had back up in place with carvana. Even debated actually going to Camelback thinking they would pull the same tricks Peoria Ford had. But nope! They were straight up no tricks or ... read more
Business response:
We are happy to hear about your wonderful experience with our team! It sounds like you had exactly the kind of straightforward, no-nonsense service we strive to provide. We're thrilled that we could meet your expectations and get you into your new 2026 Maverick hybrid so quickly. Your positive feedback about our honest approach and commitment to getting things done right means everything to us. We look forward to taking great care of your new vehicle through our service department and continuing to earn your trust. Thank you... read more
Most pleasant purchasing experience I've had at a Ford dealership in many decades. They made life easy for a change. Thank you everyone and it was my pleasure in meeting all of you, especially Anthony!
Business response:
Thank you immensely for sharing your wonderful experience with us. We're thrilled to hear that your visit was the most pleasant purchasing experience you've had at a Ford dealership in many decades. Making the process easy and enjoyable for our customers is exactly what we strive for every day. It means so much to know that our entire team made such a positive impression during your visit. We truly appreciate customers like you who take the time to recognize the effort our team puts into providing exceptional service. Welcom... read more
Anthony our salesman was a wonderful experience. He went above and beyond for us. Dealership is great! Thank you, SAM!!
Business response:
We genuinely admire your wonderful feedback about your experience with Anthony. It's fantastic to hear that he provided exceptional service and went the extra mile to take care of you. Your kind words about our dealership and team mean so much to us. We're thrilled that we could deliver such a positive experience, and we truly appreciate you taking the time to share your thoughts with others.
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,187 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 8:00 a.m.