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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Good at the start. Took a while to buy the car mostly my fault. Did not like the deal with the second set of keys or the resigning of the paperwork. Still waiting on keys even though the story went from you'll get the keys tomorrow to the keys need to be programmed to no you can just pass by and get them. To you can come next week when we have the needed parts. Not sure why it's so complicated to get a second set of keys but I also don't work on a dealership so maybe it makes sense in their world.
great, reasonable, fun It was a pleasant experience between each department, no kidding around and jumping through loops, very transparent team for the most part and would recommend this dealership
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your feedback about our transparency and the smooth process between departments truly means a lot to us. We work hard to ensure every customer has a pleasant visit without unnecessary complications, and it's fantastic to know we achieved that for you. Thank you for taking the time to recommend Camelback Ford - we appreciate your trust and look forward to serving you again in the future.
Mark Bova and Mitch over at Camelback Ford are awesome! After having a not so great experience at Peoria Ford on Bell Road just one phone call to Mark and he got it done. He really threw me a curveball I didn't expect him to call back saying we have the vehicle and we hit your numbers. I was on my way out the door to go look at different places and had back up in place with carvana. Even debated actually going to Camelback thinking they would pull the same tricks Peoria Ford had. But nope! They were straight up no tricks or ... read more
Business response:
We are happy to hear about your wonderful experience with our team! It sounds like you had exactly the kind of straightforward, no-nonsense service we strive to provide. We're thrilled that we could meet your expectations and get you into your new 2026 Maverick hybrid so quickly. Your positive feedback about our honest approach and commitment to getting things done right means everything to us. We look forward to taking great care of your new vehicle through our service department and continuing to earn your trust. Thank you... read more
Most pleasant purchasing experience I've had at a Ford dealership in many decades. They made life easy for a change. Thank you everyone and it was my pleasure in meeting all of you, especially Anthony!
Business response:
Thank you immensely for sharing your wonderful experience with us. We're thrilled to hear that your visit was the most pleasant purchasing experience you've had at a Ford dealership in many decades. Making the process easy and enjoyable for our customers is exactly what we strive for every day. It means so much to know that our entire team made such a positive impression during your visit. We truly appreciate customers like you who take the time to recognize the effort our team puts into providing exceptional service. Welcom... read more
Anthony our salesman was a wonderful experience. He went above and beyond for us. Dealership is great! Thank you, SAM!!
Business response:
We genuinely admire your wonderful feedback about your experience with Anthony. It's fantastic to hear that he provided exceptional service and went the extra mile to take care of you. Your kind words about our dealership and team mean so much to us. We're thrilled that we could deliver such a positive experience, and we truly appreciate you taking the time to share your thoughts with others.
Wasn’t even planning on getting a vehicle. I was just dropping off my Lincoln navigator and spike up a conversation with somebody from Chicago and next thing you know I’m walking out with a 2024 Ford Explorer with AC lol. Appreciate it.
Business response:
We are delighted to hear about your unexpected but wonderful experience at Camelback Ford! It sounds like what started as a simple service visit turned into finding your perfect 2024 Ford Explorer. We love when genuine conversations lead to great connections and even better outcomes for our customers. Your appreciation means everything to us, and we hope you enjoy every mile in your new Explorer with that much-needed AC!
Great people to work with, non pushy, professional and helpful Very knowledgeable and enjoyed working with everyone
Business response:
We are delighted to hear about your wonderful experience with our team. Your feedback about working with knowledgeable and helpful staff who maintained a professional approach without being pushy truly means a lot to us. We take pride in creating a comfortable environment where our customers can make informed decisions at their own pace. It's rewarding to know that you enjoyed working with everyone here at Camelback Ford and found our team to be genuinely supportive throughout your experience. We appreciate you taking the ti... read more
Easy no pressure Friendly, easy to work with. Didn't feel pressured at all. Great experience
Business response:
Your positive experience means everything to us at Camelback Ford. We're thrilled that you found our team approachable and comfortable to work with. Creating a relaxed environment where customers feel at ease is something we truly value. It's wonderful to hear that you had such a great experience with us. Thank you for taking the time to share your feedback - it helps us continue providing the kind of service that makes every visit worthwhile.
Great customer service. Nice people Excellent styled cars I can't think of much more to say
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you experienced outstanding service from our team. Knowing that you found our staff to be welcoming and that you were impressed with our vehicle selection truly brightens our day. Your kind words about the excellent styling of our cars mean so much to us. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,604 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 8:00 a.m.