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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Tre was very good and treated us with dignity and respect He was just awesome
Business response:
We are excited to hear about your wonderful experience with us! It sounds like you received exceptional service that made you feel valued and respected throughout your visit. We truly appreciate you taking the time to share your positive feedback about the outstanding care you received. Your kind words about the dignity and respect shown to you reflect exactly the type of experience we strive to provide every customer. Thank you for choosing Camelback Ford and for sharing your experience with others.
Phenomenal Rick was incredible no pressure full of information GM followed up and was also very helpful
Business response:
We are overjoyed to hear about your outstanding experience with our team. It sounds like Rick provided you with exceptional service by sharing valuable information while maintaining a pressure-free environment that allowed you to make informed decisions. We're also pleased that our GM took the time to follow up with you and provided additional assistance. Your feedback about the incredible service and helpful approach means so much to us. Thank you for choosing Camelback Ford and for taking the time to share your positive ex... read more
Great experience! ! I would purchase a vehicle in the future. Rick makes the buying experience seamless.
Business response:
We appreciate you sharing this feedback and are glad to hear the experience felt seamless and easy from start to finish. Our goal is always to make the buying process straightforward and comfortable, and it means a lot to know that stood out. Thank you for choosing our dealership—we’d be happy to assist you again in the future.
Eva was AMAZING! Good customer service, friendly, kind, Eva knows how to take care of her customers! Because of Eva, we will be back to purchase another Ford. Great job Eva!!! ?? Rob and Gina C.
Business response:
We are overjoyed to hear about your wonderful experience with Eva! It's fantastic to know that she provided such excellent customer service and made you feel truly valued. Eva's friendly and caring approach clearly made a lasting impression, and we're thrilled that her dedication has earned your loyalty for future vehicle purchases. Your kind words about her expertise in taking care of customers mean so much to our team. We're grateful for customers like Rob and Gina, and we look forward to serving you again at Camelback For... read more
I did not expect to drive away with a new vehicle. I was so happy and we love the choice we made.
Business response:
We are ecstatic to hear about your wonderful surprise experience! It sounds like what started as a visit turned into finding the perfect vehicle that you and your family truly love. Your happiness with the choice you made means everything to us at Camelback Ford. We're thrilled that we could help you drive away with something special that exceeded your expectations. Thank you for sharing your positive experience with us.
Very good attendance but the financial team don’t send me me contract vía email
Business response:
Thank you for your wonderful feedback about our service quality. We truly appreciate you taking the time to share your experience with us. It's great to hear that our team provided excellent customer care during your visit. We understand your concern about not receiving your contract documentation electronically, and we want to make sure this gets resolved promptly for you. Our finance department should be able to assist you with getting those important documents sent to your email address. Please feel free to contact us at ... read more
It was very easy. We had already spent time going over what would work for us on the car we wanted over the phone so when we arrived all of the paperwork was already prepared which was great. My husband and I loved how open the communication was, so we felt more comfortable with making the financial decision to go through with the purchase.
Business response:
We are thrilled to hear about your smooth experience with us! Your feedback about the straightforward process really means a lot to our team. It sounds like the preparation we did over the phone made your visit much more efficient, and we're pleased that having everything ready ahead of time worked so well for you. We're especially glad that the clear communication throughout the process helped you and your husband feel confident about your purchase decision. At Camelback Ford, we believe that transparency and preparation ar... read more
Friendly and efficient They had the truck ready when I arrived. Mitch met me at the door. Explained everything. Priced my trade in. Delivered my new truck to my home
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with such friendly and efficient service throughout your visit. It's fantastic that everything was prepared and ready for your arrival, making the process smooth and convenient for you. We're particularly pleased that our staff took the time to walk you through all the details and handle your trade-in evaluation professionally. Having your new truck delivered directly to your home shows our commitment ... read more
The dealership had my truck ready when I arrived and Mitch met met at the door. He reviewed the benefits of the truck and walked me through the process
Business response:
Thank you immensely for sharing your wonderful experience with us at Camelback Ford. We're delighted to hear that your vehicle was prepared and waiting for your arrival, making your visit smooth and efficient. It's fantastic that our team member provided such excellent service by greeting you personally and taking the time to thoroughly explain your truck's features while guiding you through each step of the process. Your positive feedback about the level of service and attention you received means so much to us. We're thril... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,187 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 8:00 a.m.