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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had a great experience at Camel back Ford. From Brock my salesman, to Dom the sales manager, and Omar in finance. Everyone was very friendly and helped me work out a great deal on the truck I really wanted. I would definitely shop for a vehicle here again!
Business response:
Thank you for the wonderful feedback! We're thrilled that Brock, Dom, and Omar provided exceptional service and helped you get a great deal on your truck. Your positive experience means a lot to us at Camelback Ford, and we look forward to serving you again!
The sale process was fine but when I came to pick it up the next day I learned they had identified the wrong vehicle for all of my paperwork with the wrong VIN number. I had to wait two additional days to get the right vehicle detailed and prepared for me. Mistakes happen but that was quite frustrating.
Business response:
Your input is valuable to us, and we understand your frustration. We're glad the sales process went smoothly, and we recognize that having to wait additional days for your vehicle to be prepared was not the experience you were expecting. We appreciate your patience while we worked to get everything corrected. Your feedback helps us identify areas where we can strengthen our processes to ensure accuracy from the start. Please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com ... read more
Great experience all around. They made the buying process easy and painless. Highly recommend them.
Business response:
We deeply cherish your feedback about making the purchasing journey smooth and straightforward. It means so much to us at Camelback Ford when customers have such positive experiences with our team. We take pride in creating a hassle-free environment where our customers feel comfortable and confident throughout their visit. Your recommendation truly speaks to our commitment to excellent service, and we're grateful you chose to share your experience with others.
everyone was very helpful and kind and work really hard for me to be able to get a new vehicle
Business response:
Your feedback has been noted and we truly appreciate you taking the time to share your experience. It means so much to hear that our team was helpful and kind throughout your visit. We hope you are enjoying your new vehicle and thank you for choosing us for this important purchase. If you would like to discuss anything further, please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com.
Fairly quick and painless Eva was great and made the process easier Would deal with them again
Business response:
We are absolutely thrilled to hear about your positive experience with us. It's wonderful to know that your visit was efficient and smooth, and that Eva provided excellent service that made everything easier for you. Your feedback means a great deal to our team at Camelback Ford.
Absolutely professional Very respectful professional well-mannered excellent talent and knowledge of their field and really helped the customer
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are truly pleased to hear that our team demonstrated such professionalism and respect during your visit. Your recognition of our staff's expertise and talent in their field means the world to us. At Camelback Ford, we strive to provide exceptional service while ensuring every customer feels valued and well-cared for. We appreciate you highlighting how our team went above and beyond to assist you. Your positive feedback motivates us to cont... read more
Everyone was a pleasure to work with. Very reasonable and respectfully. Made the buying process simple and painless.
Business response:
Your positive experience means so much to us at Camelback Ford. We are thrilled to hear that our team created such a wonderful impression and that you found everyone enjoyable to work with. It is wonderful to know that we provided fair pricing and treated you with the respect you deserve. Making car purchases straightforward and stress-free is exactly what we strive for with every customer. Thank you for taking the time to share your experience with us.
I liked working with John he was a very helpful person and answered all my questions
Business response:
We are thrilled to hear about your positive experience working with our team member. It sounds like you received the helpful service and thorough answers to your questions that every customer deserves. Your feedback about having someone who was genuinely supportive during your visit means a great deal to us at Camelback Ford. We appreciate you taking the time to share your experience and are grateful for your business.
Trey was great, answered all the questions I had and provided great service. Robert in accounting was also great and did a great job adding all the warranties and gap I needed.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that you received excellent service and had all your questions thoroughly answered during your visit. We're particularly pleased that our accounting department was able to help you secure the warranties and gap coverage you needed. Your feedback about the quality of service provided by our staff means a great deal to us at Camelback Ford. We truly value customers like you and appreciate you taking the time to share your ex... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,043 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.