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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.18,575 reviews
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Glabcar 
6 years ago

Purchased new car Cody, Peter and Blake what a Team We couldn’t ask for a better service than what we got yesterday We will need another car soon for our daughter Definitely be back Thanks for the great experience 

Business response:

Thank you for reviewing the Camelback Ford Team that assisted you during your sale. We are thrilled to hear that you received amazing service. Our staff was more than happy to provide excellent customer service. We look forward to your next visit and getting your daughter in a great vehicle . Excited to see you soon. Jill Chafitz- Director of Customer Relations 

Asdsasd's profile image
Asdsasd 
7 years ago

Great so far We didn’t mean to buy a truck, but we did... Great deal, no pressure, they really knew the Ford features and that made it easy. If you want to make it easy on yourself, avoid the guys hanging around on the lot and just go to fleet sales. You get the best price there anyway. 

Business response:

Thank you for your kind review, it was a pleasure having you at the dealership. I am glad that we were able to get you into your new truck, Peter and Eric are two of the best in the business at providing excellent customer service. Our staff is always willing to go the extra mile for our amazing customers. Please let us know if there is anything else that you need down the road. - Jill Chafitz- Director of Customer Relations 

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Nadine 
7 years ago

Fantastic Experience! Thank you to Anthony and Eric for helping surprise my husband for our 10 year anniversary! This was a great experience from start to finish. I was extremely impressed with Anthony’s sales acumen and professionalism! We arrived close to closing on a Sunday - Eric and Anthony were both courteous and very customer centered. A++ thank you for going the extra mile! 

Business response:

Nadine, I'm so pleased to know that Anthony and Eric took care of you so well during your purchase with us. Thank you for taking the time to share about your experience. We are grateful for this spectacular rating! Have the best day. - Jill Chafitz- Director of Customer Relations 

Klaascobra's profile image
Klaascobra 
7 years ago

Great Experience purchasing a vehicle from Camelback Ford I'm a hard person to please and Eric Steffes took on the challenge, and was one of the most patient and best salesperson I have met. I initially contacted him via email regarding a 2019 Raptor I had seen on the internet. He responded to my request promptly, and forwarded a Youtube video of the Raptor I was interested in. I found that to be a nice touch, he took the time to create the video without knowing whether I was a serious buyer or not. I felt he went above and ... read more

Business response:

Thank you for coming in. I am happy to hear that The Camelback Ford Team provided great customer service. Eric Steffes is the best in the business at providing a great car buying experience. Please let us know if you need anything else in the future. Have a great day and enjoy your new ride.- Jill Chafitz- Director of Customer Relations 

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Tee4farris 
7 years ago

Amazing car buying experience. Jesus is the best. No constant pressure, he worked at our pace made us feel extremely comfortable and confident. We're extremely happy with our first brand new vehicle, our 2019 Explorer sport xlt 

Business response:

Thank you for choosing Camelback Ford Lincoln ,I am happy to hear that Jesus Marquez made you fell comfortable during your visit and confident in purchasing your 2019 Explorer Sport . Our staff works hard to provide the best customer service in town. Please let us know if you need anything else in the future. - Congrats on your first new car , Jill Chafitz Director of Customer Relations 

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Jess3214 
7 years ago

Awesome experience! Robert was amazing! Came in needing to get in to a car, but did not really know what I wanted. Robert helped me through the whole process and got me the perfect car for me. If you are in the market for a vehicle and or know someone that is, I would definitely recommend him!! (: 

Business response:

It is so wonderful to hear that our team could provide such a superb overall experience for you and that Robert was able to find you the perfect vehicle . Thank you for this fantastic review and recommendation. We will look forward to being of any assistance you may need in the future. - Jill Chafitz- Director of Customer Relations 

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EYRE 
7 years ago

What Auto Buying Should Be All I can say is we had a great experience with Anthony and would highly recommend seeking him out if you are going to the Ford dealership. Young man is very enthusiastic and certainly all about customer service start to finish. Very knowledgeable about the product and there for all your needs, couldn't say more. Thanks Anthony! 

Business response:

I am glad that Anhony DeMore was able to impress you. Thank you for taking the time to give Anthony a shot out and share about your experience with us. If we can be of any more help to you, do not hesitate to let us or Anthony know. - Jill Chafitz -Director of Customer Relations 

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Gemini 
7 years ago

Professional courteous service Professional enthusiastic service. (Not overbearing) Great attitude and aims to provide good efficient service with a friendly personality. Highly recommend to anyone looking for a new vehicle. 

Business response:

I am so pleased to know Anthony Demore and Mike Shaw took care of you so well during your purchase with us. Thank you for taking the time to share about your experience and recommending Camelback Ford Lincoln. We are happy to have been of service to you. Be sure to let us know if you need anything more moving forward. - Jill Chafitz -Director of Customer Relations 

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Jeff kerr 
7 years ago

Ford F150 Easy to work with from Eric in sales,to Art in finance, liked the pricing and liked the internet option. The F-150 is SO MUCH nicer than my 2013 F-150 that I traded in. 

Business response:

Jeff Kerr, Thank you for coming in. I am happy to hear that Eric Steffes and Art Berger provided a great customer service. They are both one of the best in the business at providing a great car buying experience. Please let us know if you need anything else in the future. Have a great day and enjoy your new ride.- Jill Chafitz- Director of Customer Relations 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 8,575 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open tomorrow at 8:00 a.m.