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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.18,575 reviews
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Chappelg's profile image
Chappelg 
7 years ago

Superior Service Salesman, Eric Steffes went above a beyond in helping me. Im from out if state and was looking at F-150 trucks.. He was extremely attentive, professional, kind and helpful. He went above and beyond my expectations. Thank you for a positive experience. Regards, Gavin Chappel 

Business response:

Hi Gavin, thanks so much for the positive review, and for letting people know about your recent visit with Salesman Eric Steffes and Camelback Ford! Buying a new truck is an important decision, and we can't thank you enough for choosing us to help you with it! Jill Chafitz -Director of Customer Relations 

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DianeNPhil19 
7 years ago

Great Experience! - Diane and Phil We had been shopping for a truck and had no luck until we walked into Camelback Ford. Josh greeted us and helped my husband get the truck he wanted! 

Business response:

Thank you for the rave review on salesman Josh Miller! We truly appreciate the opportunity to do business with you, and couldn't be happier to hear you bought the truck you wanted. We look forward to working with you again in the future. Welcome to the Camelback Ford Family! Jill Chafitz Director of Customer Relations jchafitz@vtaig.com 

Pin_anil's profile image
Pin_anil 
7 years ago

Bought new car Ford Escape Great customer service and customer friendly. Got the new Ford Escape with a good deal. Thank you Greg. All the staff members are very friendly. Anil 

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. We look forward to your next visit. Jill Chafitz Director of Customer Relations 

Lisa8785's profile image
Lisa8785 
7 years ago

Friendly and Helpful Anthony and everyone at Camelback Ford were extremely helpful and kind throughout the process. They didn't pressure me for any add-ons, and Anthony encouraged me to re-read everything before signing. Overall a great car-buying experience! 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with the Camelback Ford Team and Anthony DeMore is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Jill Chafotz Director of Customer Realtions 

Witten#82$'s profile image
Witten#82$ 
7 years ago

Awesome salesman! When i first got there Omar approached me in a very calm manner. He asked what i was looking for and i told him i was there to view a car. Omar did not put any pressure on me or rush me like other dealerships. He let me make my decision and also was courteous. I gave him 5 stars cause he was very helpful in alot of ways and my time being there actually went pretty fast and good. 

Business response:

Thanks for the awesome review on Omar Rivas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We’re glad to hear the sales process wasn't pushy or rushed. We’d love to continue providing great service to awesome customers like you.Come back and see us soon. Cheers! Jill Chafitz Director of Customer Relations 

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angie 
7 years ago

Excellent & friendly service Eric was so so helpful throughout the entire process and went out of his way to make sure I understood the paperwork and had everything I needed! He was friendly and super easy to talk to and I would definitely recommend working with him. 

Business response:

Thank you for taking the time to leave us such a wonderful review. Thank you for giving Eric Steffes and Camelback Ford a proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and see Eric did just that. Thank you for recommending Camelback Ford and we look forward to your next visit. Jill Chafitz Director of Customer Relations 

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Mkmiller 
7 years ago

Awesome personalized first car buying experience As a first time car buyer I was nervous and afraid of an intimidating experience. Eric was so personable that he made me feel comfortable, welcome and able to ask questions without feeling naive. He listened to my budgeting needs and helped me find a car I love. I would definitely recommend to family and friends for a great car buying experience. 

Business response:

Thank you for taking the time to share your experience with us, We are happy to hear that you had a great experience with our team. We hope to be of service to you again! Jill Chafitz Director of Customer Relations 

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Mark747 
7 years ago

Good experience Robert is a down to earth good guy, it was a pleasure meeting him and having him as my salesman and helping me through the whole process! Thx Rob 

Business response:

We are incredibly grateful that you took the time to review Robert Bergman. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Jill Chafitz Director of customer Relations 

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CollinDomres 
7 years ago

Very helpful Eric was extremely helpful from the start and was able to find me the exact truck I was looking for. I got, in my opinion, the best deal for my money which is always great. Eric was very friendly and sociable which made the process of sitting at a car dealer much more enjoyable. I could not be more happy with my salesman or the vehicle I received. 

Business response:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, Eric Steffes will be pleased to learn of your high praise. Eric works very diligently and it will provide him with great encouragement to keep doing what he's doing.Thank you, once again, for your kind words. Jill Chafitz Director of Customer Service 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 8,575 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open tomorrow at 8:00 a.m.