This profile has been claimed by the business owner or representative.
Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Lovin it!! We love our 2019 Explorer. Thank you Anthony for your award winning customer service. You totally exceeded our expectations. You nailed it!! Sincerely, Lori D
Business response:
Lori, Thank you for choosing Camelback Ford and thank you for the positive feedback. We are happy to hear that Anthony DeMore took such good care of you! Your review is greatly appreciated, as well as your business . Please let me know if there is anything else we can do for you. Jill Chafitz -Director of Customer Relations
Car buying at ease First off I have to thank Eric Steffes for helping me get into my dream car ! I didn’t think the process would be as calm and easy going. This would the 4th car Eric sold to our family a car. Thank you for your hard work and getting us the best deal once again !
Business response:
Alicia, Thank you for your delightful review! We appreciate knowing the great accomplishments that Eric Steffes provided here at Camelback Ford, we care about making a match that lasts and strive to be the best in customer service to gain loyal customers such as yourself. We hope you come to us for any of your vehicle needs. Jill Chafitz -Director of Customer Relations.
Helpful,and understanding I was actually listened to as a car buyer,which can be a rare thing. Josh was very helpful with everything and i would highly recommend him! Art was also great in financing, thank you!
Business response:
Thank you so much for the kind review. We really appreciate your business, and you taking the time to give feedback on your experience with Salesman Joshua Miller and Art Berger in Finance. We will be looking forward to working with you in the future! Jill Chafitz- Director of Customer Relations -
A Fantastic experience Buying a car has always seemed to be a daunting task to me. However, this was not the case at Camelback Ford with Josh Miller. Josh broke down the process and explained everything to me whenever I had a question, and helped me settle on a price that worked for me. I cannot recommend him and his team enough, it was a fantastic experience.
Business response:
Thank you for the wonderful review! It’s great to hear Salesman Joshua Miller provided you with a friendly and efficient sales experience! We really appreciate your business and we wish you many happy miles in your new vehicle Jill Chafitz Director of Customer Relations
Quickest purchase ever! I was in and out of the dealership in about one hour. I told Eric which car I wanted, what I was trading, and when I would be there. When I got there the car was detailed and ready to go. Signed the contract with Mike and out the door. Quickest purchase I've ever made. thanks Eric!
Business response:
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that your Salesman Eric Steefes made sure your experience went well. We look forward to seeing you again .Best, Jill Chafitz -Director of Customer Relations
A perfect car buying experience Honestly? How many people can say that their car buying experience was perfect? Right, not many. However, I can categorically say that this year's experience was 100% better than the one I had in 2016. Everyone at Camelback Ford was friendly and efficient and I was able to get 90% of everything done virtually, something that proves my time is valuable. I would like to call out two individuals: Art in finance went above and beyond to ensure that everything was in order and he accommodated one r... read more
Business response:
Thank you for taking the time out of your day for writing such a kind review on Eric Steffes and Art Berger. Bonnie, . We are thrilled to hear you had a great experience and we are so excited for you!! Please don't hesitate to call Eric or Art if you need anything. I will be sharing this feedback on our Friday meeting.We appreciate your business! We will definitely be looking forward to seeing you again in the future. Jill Chafitz Director of Customer Relations
Outstanding customer service. My experience at Camelback Ford started back on November 2018. I was looking to transition from my old Fusion lease into a new lease for a similar vehicle. I went to Camelback ford and met with Eric Steffes from the sales staff. Eric was very instrumental in helping me to find a new Ford Fusion at a price that I could afford. I am pleased to say that I have been very happy with my new Ford fusion, and I would highly recommend Eric Steffes to any potential car buyer.
Business response:
At Camelback Ford our reputation is one of our top priorities. Your positive review is what we are always striving for! Thank you for recognizing Salesman Eric Steffes as he is a great asset to our team. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Jill Chafitz Director of Customer Relations
2 cars last year, and they made it easy and painless! We purchased a 2018 Navigator last year and it was an easy and painless experience. After that car was totaled in a accident, we ended up purchasing another one and we went back to Camelback Lincoln even though they aren't the closest dealership to our home! We will return there again, and highly recommend them. With Lincolns courtesy service where they pick up and return your vehicle for oil changes and service, it was a no brainer to pick the dealership liked best, not ... read more
Business response:
We always love hearing back from happy customers, and we couldn’t be more pleased to know that you received exceptional service from Salesman Robert Bergman and Rick Silverman. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Jill Chafitz- Director of Customer Relations
Worked it out and made the deal! First off I have to start by saying thanks Anthony for your great customer service. He’s a stand up guy who was very eager to treat us right. The overall service was good but it took some time to get the deal I felt comfortable with. I still don’t understand why it take more than 4 hours to buy a car. Not pointing a finger just at Camellback Ford but in gerneral. After negotiating back and forth we finally came to an agreement that fit my budget. Also a big thanks to Mike Shaw for his quick w... read more
Business response:
Thank you for stopping by and sharing your experience with us. We couldn't be happier to see that salesman Anthony DeMore nad Mike Shaw in Finance went above and beyond to provide you with a quality experience. We look forward to seeing you soon. Jill Chafitz- Director of Customer Relations.
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,575 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open tomorrow at 8:00 a.m.