This profile has been claimed by the business owner or representative.
Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Good experience all around.Gave me knowledge I didn't know about my vehicle.
Business response:
We are thrilled to hear about your positive experience with us! It's wonderful to know that our team was able to share valuable insights about your vehicle that enhanced your knowledge as an owner. Providing helpful information and ensuring our customers feel informed is something we take great pride in. Your feedback motivates us to continue delivering the same level of service to every customer who visits Camelback Subaru.
My service advisor was great and so was my experience. Definitely recommend.
Business response:
Thank you for taking the time to share your wonderful experience with us at Camelback Subaru. We're thrilled to hear that your service advisor provided exceptional care and that your overall visit exceeded your expectations. Your recommendation means the world to us, and we truly appreciate customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you with the same level of excellence in the future.
Great Adviser that always greets you with a smile. You could learn a great deal from this service adviser.
Business response:
We are pleased to hear about your wonderful experience with our service adviser. Your kind words about being greeted with a smile and the valuable service you received truly mean a lot to us. We take pride in having team members who demonstrate such professionalism and warmth in their interactions with customers. Thank you for recognizing the excellent care you received and for taking the time to share your positive feedback.
Friendly personnel. They gave a thorough explanation of the services provided.
Business response:
We are pleased to hear about your positive experience with our team. It's wonderful to know that our staff made such a welcoming impression and took the time to walk you through each service in detail. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to provide you with exceptional service.
Chris Parker saved our vacation! Down from Utah for the week, our Arteon battery failed at our hotel. I called Camelback VW and Chris suggested we take advantage of the Roadside Assistance benefit. A guy came and bumped t the car for free, and we drove to the dealership where they repaired our battery under warranty in less than two hours. Kudos and many thanks to Chris, 10/10 stars!!
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It sounds like Chris provided exactly the kind of helpful guidance you needed during a stressful situation while visiting from Utah. We understand how concerning it can be when your vehicle has issues away from home, and we're delighted that our team could connect you with the roadside assistance benefit to get you back on the road quickly. Having your battery repaired under warranty in under two hours shows our commitment to efficient service when ... read more
Service writer always helpful and professional
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your recognition of our team's helpfulness and professionalism means everything to us. We take pride in providing excellent service to our valued customers. Thank you for taking the time to share your feedback - it truly brightens our day and motivates our entire team to continue delivering the quality service you deserve.
Rebecca, our service manager always goes beyond expectations to make each service as pleasant as possible
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that Rebecca consistently exceeds your expectations and creates such a positive atmosphere during every visit. Having team members who truly care about making each interaction as smooth and pleasant as possible is what we strive for. Your recognition of Rebecca's dedication to outstanding customer service truly brightens our day. We appreciate you taking the time to share your experience and look forward to continuing to pr... read more
Everything was done to my satisfaction. Chris was professional and courteous and the service was in a timely manner
Business response:
We are overjoyed to hear that your service experience met your expectations completely. Your feedback about receiving professional and courteous assistance along with prompt service delivery truly means a lot to our team. We take pride in ensuring every customer receives the quality care and efficient service they deserve, and we're delighted that this was reflected in your visit with us.
I always get great service when I take my Subaru Forester to Camelback Subaru! I always have Dejon Yarbrough as my Service Advisor and he does a great job keeping me updated on the needs of my vehicle.
Business response:
We are ecstatic to hear about your consistently positive experiences with our service team! It's wonderful that you feel well-informed about your Forester's maintenance needs and that you receive excellent care every visit. Having a trusted service advisor who keeps you updated makes all the difference in vehicle ownership. Your loyalty means everything to us, and we're grateful you chose to share your experience with others.
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,921 reviews.
When is Camelback Subaru open?
Camelback Subaru is open now. It will close at 9:00 p.m.