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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have been using Camelback Subaru service for almost 6 years. They always take good care of both me and my vehicle.
Business response:
Thank you for your wonderful feedback! Your loyalty over nearly six years means everything to us at Camelback Subaru. We look forward to continuing to serve you and your Subaru for many more years to come.
Had a warranty issue with my car, no drama no problems they just took care of it.
Business response:
We are pleased to hear about your positive warranty experience with us. We appreciate you taking the time to share your experience and look forward to continuing to provide you with reliable service.
they do what is needed and don't upsell you.
Business response:
We genuinely appreciate your feedback about our straightforward approach to service. It's wonderful to hear that you appreciate how we focus on providing exactly what's necessary without pushing unnecessary services. Your trust in our honest recommendations means everything to us at Camelback Volkswagen Subaru. We're committed to maintaining this transparent approach that puts your needs first, and we look forward to continuing to serve you with the same integrity.
The gal I worked with was adorable and knowledgeable. Thanks team
Business response:
We are happy to hear about your wonderful experience with our team member. It means so much to know that you found her both personable and well-informed during your visit. Your kind words about our staff truly brighten our day, and we're grateful you took the time to share your positive experience. We look forward to continuing to provide you with the same level of excellent service at Camelback Subaru.
Service is professionally done. A 14 pt multipoint inspection is done everytime to make sure everything is running well. If anything is wrong a view media is sent to your phone with an explanation of what needs to be done. My car is kept well maintained. I trust their service.
Business response:
We deeply cherish your trust in our maintenance services and your confidence in our team's expertise. Your recognition of our thorough multipoint inspection process means so much to us, as we believe in being comprehensive with every service visit. We're pleased that our visual media updates with detailed explanations help keep you informed about your vehicle's condition. Knowing that your Forester stays in excellent condition through our care and that you feel confident in our professional approach truly makes our day. Than... read more
Great Service advisor Iaian! Told me what was going on throught the entire prpcess. great technitions also.
Business response:
Thank you for the wonderful feedback! We're thrilled that Iaian kept you well-informed throughout the process and that our technicians provided excellent service. Your positive comments about our communication and team mean so much to us. We appreciate you sharing your experience and look forward to serving you again!
My service advisor, Dejon Yarbrough is the best! He keeps me updated on the progress of my Suburu and I trust him with recommendations!
Business response:
Thank you for your wonderful feedback about your service experience with us. We are thrilled to hear that Dejon has been such an exceptional service advisor for your vehicle. Having a team member who consistently keeps you informed throughout the service process and provides trustworthy recommendations truly makes all the difference in your ownership experience. Your confidence in our team means everything to us, and we are grateful that you feel so well taken care of. Thank you for choosing Camelback Volkswagen Subaru and f... read more
Easy, quick and great customer service experience
Business response:
Thank you for taking the time to share your wonderful experience with us. We are honored to know that your visit was both efficient and pleasant. Your feedback about our quick service and excellent customer care means so much to our team. We work hard every day to make each customer's experience smooth and positive, and it's rewarding to hear that we succeeded with you. We truly appreciate customers like you who take the time to recognize our efforts.
Camelback Volkswagen Subaru did an amazing job fixing an issue with my VW Golf. I had taken it elsewhere first and they charged me a lot and still didn't fix the issue. Camelback Volkswagen figured out the issue and also explained to me why I didn't need an additional service I was told I needed (this saved me money). It was a relief to find a trustworthy place. They also had outstanding customer service and a great turn around time.
Business response:
We are utterly delighted to hear about your positive experience. It's wonderful that we were able to properly diagnose and resolve the issue that had been troubling you. We take pride in our honest approach to automotive service, and we're glad our team could save you money by explaining which additional services were truly necessary. Your trust means everything to us, and we're thrilled that our customer service and efficient turnaround time met your expectations. Thank you for choosing Camelback Volkswagen Subaru and for t... read more
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,256 reviews.
When is Camelback Subaru open?
Camelback Subaru is open now. It will close at 9:00 p.m.