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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great service I am satisfied.
Business response:
We are delighted to hear about your positive experience with our service team. Your satisfaction means everything to us, and we're thrilled that we could meet your expectations. It's wonderful to know that our commitment to providing excellent service made a difference for you. We truly appreciate you taking the time to share your feedback, and we look forward to continuing to serve you in the future.
excellent as always. Great service
Business response:
Thank you for sharing your wonderful feedback about your experience with us. It means so much to hear that we consistently deliver the quality service you deserve. Your loyalty is truly valued, and we're thrilled that our team continues to meet your expectations every time you visit us. We look forward to providing you with the same exceptional care for many years to come.
Grate service and attendant was great.
Business response:
Thank you for the wonderful feedback! We're thrilled that you had a great experience with our service and staff. Your positive review means so much to our team. Thank you for choosing Camelback Subaru!
Friendly and quick service. Easy to schedule service
Business response:
Thank you for your positive feedback! We're thrilled that you found our service friendly and quick, and that scheduling was easy for you. We appreciate you choosing Camelback Subaru and taking the time to share your experience!
I appreciate the ability to schedule appointments on-line for service and the Advisors are all professional and courteous. The only comment I have, while I was informed of the service time, was the duration to resolve an "Engine" light. Fortunately, it was just an old battery that needed replacement. I have to also take into consideration that other vehicles were ahead of me in the schedule.
Business response:
Thank you for your feedback about your service experience. We're glad our online scheduling and professional service advisors met your expectations. We appreciate your patience with the engine light diagnosis and your understanding about the service queue. Thank you for trusting us with your automotive needs.
Mark makes my service experience very easy. He explain what needed to be done and how long it will take. I love Camelback VW!!!
Business response:
Thank you for the wonderful feedback! We're thrilled that Mark made your service experience smooth and straightforward. Your enthusiasm and loyalty mean the world to us at Camelback VW. We look forward to serving you again!
Good service on the vehicle , but was told I was getting a different package , not the 40K mileage one. Service was not the same as I was told and that shouldn't happen
Business response:
We appreciate you sharing your feedback, as our intention is always to provide clear guidance on service packages and ensure expectations are met. Our goal is to deliver consistent, high-quality service while keeping customers informed, and insights like yours help us improve communication and accuracy. Please contact Russ Schwartzman, our Service Director, at 602-847-8536 so we can follow up and review your experience.
dealer did it before purchase.
Business response:
Thank you for the positive feedback! We're glad we could handle everything before your purchase. Your satisfaction means everything to us, and we appreciate you choosing Camelback Subaru.
I don't think the service is as good as it was in Surprise. The car wasn't returned clean - it took longer than expected and the lounge isn't as nice and as stocked.
Business response:
Thank you for taking the time to provide feedback about your recent service experience. We understand that the level of service you received didn't meet the standards you expected. Your comments are valuable insights that help us identify areas where we can improve. Your feedback helps us work toward providing the consistent, quality service that every customer deserves. Please reach out to Russ Schwartzman, our Service Director, at 602-847-8536 so we can discuss your experience further and address your concerns directly.
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,395 reviews.
When is Camelback Subaru open?
Camelback Subaru is open now. It will close at 8:00 p.m.