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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Chris Parker saved our vacation! Down from Utah for the week, our Arteon battery failed at our hotel. I called Camelback VW and Chris suggested we take advantage of the Roadside Assistance benefit. A guy came and bumped t the car for free, and we drove to the dealership where they repaired our battery under warranty in less than two hours. Kudos and many thanks to Chris, 10/10 stars!!
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It sounds like Chris provided exactly the kind of helpful guidance you needed during a stressful situation while visiting from Utah. We understand how concerning it can be when your vehicle has issues away from home, and we're delighted that our team could connect you with the roadside assistance benefit to get you back on the road quickly. Having your battery repaired under warranty in under two hours shows our commitment to efficient service when ... read more
Service writer always helpful and professional
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your recognition of our team's helpfulness and professionalism means everything to us. We take pride in providing excellent service to our valued customers. Thank you for taking the time to share your feedback - it truly brightens our day and motivates our entire team to continue delivering the quality service you deserve.
Rebecca, our service manager always goes beyond expectations to make each service as pleasant as possible
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that Rebecca consistently exceeds your expectations and creates such a positive atmosphere during every visit. Having team members who truly care about making each interaction as smooth and pleasant as possible is what we strive for. Your recognition of Rebecca's dedication to outstanding customer service truly brightens our day. We appreciate you taking the time to share your experience and look forward to continuing to pr... read more
Everything was done to my satisfaction. Chris was professional and courteous and the service was in a timely manner
Business response:
We are overjoyed to hear that your service experience met your expectations completely. Your feedback about receiving professional and courteous assistance along with prompt service delivery truly means a lot to our team. We take pride in ensuring every customer receives the quality care and efficient service they deserve, and we're delighted that this was reflected in your visit with us.
I always get great service when I take my Subaru Forester to Camelback Subaru! I always have Dejon Yarbrough as my Service Advisor and he does a great job keeping me updated on the needs of my vehicle.
Business response:
We are ecstatic to hear about your consistently positive experiences with our service team! It's wonderful that you feel well-informed about your Forester's maintenance needs and that you receive excellent care every visit. Having a trusted service advisor who keeps you updated makes all the difference in vehicle ownership. Your loyalty means everything to us, and we're grateful you chose to share your experience with others.
Excellent service, they always do great work!
Business response:
Thank you for recognizing our commitment to quality work! Your positive feedback means so much to us at Camelback Subaru. We take pride in delivering exceptional care for every vehicle and appreciate you sharing your experience.
Technician, for got to hook up TPMS on the tire rotation and had to go back to have it done.
Business response:
Thank you for your feedback. We apologize for the inconvenience of having to return for the TPMS connection after your tire rotation. We appreciate your patience and are glad we could get everything properly completed for you.
Love my service advisor, Iain. Always professional and efficient
Business response:
Thank you for the wonderful feedback about Iain! We're thrilled to hear he's providing you with professional and efficient service. Your positive experience truly brightens our day, and we appreciate you taking the time to share it.
No I chose not to because I have no comment
Business response:
Thank you for your 5-star rating! We appreciate you taking the time to share your feedback with us at Camelback Subaru.
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,688 reviews.
When is Camelback Subaru open?
Camelback Subaru is closed now. It will open at 8:00 a.m.