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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great customer service. Knowledgeable, funny and not pushy. We’ve now bought two cars from him.
Business response:
We are ecstatic to hear about your wonderful experience with our team! It's fantastic that you found our service both knowledgeable and enjoyable, while maintaining a comfortable, no-pressure environment. We truly value customers like you who appreciate our authentic approach to helping find the right vehicle. Thank you for choosing Camelback Toyota for both of your car purchases - your loyalty means everything to us!
My salesman Jacob and his boss Ralph were great I would give them an 5 star review. Upper management and the service department do not support their staff and honor what they offer after. Even after the salesman’s and his boss tried to make it right the company as a whole were unprofessional and shady. I would get everything in writing with prices prior to finalizing a deal.
Business response:
We appreciate you taking the time to share your detailed feedback regarding your experiences across multiple visits and purchases. Our team values long-term customer relationships and takes both positive recognition and concerns regarding consistency and follow-through seriously. We are glad to hear your interactions with members of our sales team were positive, while also noting your concerns related to communication between departments and the finalization of purchase details. Please reach out to Katrina Coscarelli, our Cl... read more
Originally looking at a pre-owned vehicle, shifted focus to a new Tacoma after discovering an issue with the pre-owned. Got connected with Brodey Kiley who was great to work with. Very patient, went on a few test drives with our son, answered all his questions and eventually agreed to a deal. We were then connected with Matthew Barry in Finance who was also very patient and professional with our son, explaining everything and not pushing him on every potential add-on. Appreciated the way he explained the contract in an easy ... read more
Business response:
Thank you for your review and for sharing your experience with your son's first vehicle purchase. We understand how meaningful this milestone was for your family, and we're honored that you chose us for this important moment. It's wonderful to hear that our team provided the patience and guidance needed throughout the process, from exploring different vehicle options to explaining all the details in a way that was easy to understand. We truly value customers who take the time to share their positive experiences, and we look ... read more
I had to pre-order my vehicle, Grand Highlander hybrid. Paloma was so knowledgeable about her inventory and kept me up to date on the delivery of my vehicle. From start to finish everything was smooth and every one was so welcoming. This is my second purchase from Carmelback Toyota and each time has been a great experience.
Business response:
We are thrilled to hear about your wonderful experience with your Grand Highlander hybrid purchase! It's fantastic that Paloma provided such excellent knowledge about the inventory and kept you well-informed throughout the delivery process. We're delighted that everything went smoothly from beginning to end and that our team made you feel so welcome. Your loyalty as a repeat customer means the world to us at Camelback Toyota, and we're honored that both of your experiences with us have been exceptional. Thank you for choosin... read more
Excellent He explains everything cualquier cosa que uno le pregunte él le da la respuesta correcta. Por eso yo le doy un 10
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team member. Your feedback about how thoroughly everything was explained and how any question you had received the correct answer truly means the world to us. We take great pride in ensuring our customers feel informed and confident throughout their visit. Your perfect rating reflects the level of service we strive to provide every day at Camelback Toyota. Thank you for taking the time to share your positive experience with us.
Michael French, is our service advisor and he is very helpful! The service was excellent!
Business response:
We sincerely value your wonderful feedback about your service experience with us. It's fantastic to hear that your service advisor provided such helpful assistance and that you found the overall service to be excellent. Your positive comments about the outstanding support you received truly highlight what we strive to deliver for every customer. We appreciate you taking the time to share your experience at Camelback Toyota, and we look forward to continuing to provide you with the same level of exceptional service in the fut... read more
Ryan in service was awesome. Friendly, knowledgeable and efficient. Highly recommend this dealership…..and Ryan.
Business response:
We appreciate you taking the time to share this feedback and are glad to hear the service visit felt friendly, knowledgeable, and efficient. Providing a welcoming experience and dependable care is always our focus, and we’re grateful for the recommendation and your trust in our dealership.
The service department was great, but the sales department could not install. My navigation app said I’d have to pay for it not right.
Business response:
We appreciate you taking the time to share your experience. It’s great to hear that our service department provided great support during your visit. However, we’re sorry to hear there was confusion regarding the navigation app installation and any associated costs from the sales side. We understand how important clear communication is when it comes to features, pricing, and what is included with your vehicle. Your feedback is valuable, and we will use it to help improve clarity between departments so customers have a smoothe... read more
Great car buying experience; Trevor C was wonderful to work with. Would definitely recommend them!
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 29,413 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 7:00 p.m.