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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My service advisor Robert Gonzalez is awesome and does a great job with communication in handling my service . The Service team at Camelback does a great job too!
Business response:
Thank you for your wonderful feedback, Krommns! It is great to hear that Robert provided such attentive communication throughout your service visit. We are proud to have a team that works hard to make the experience as smooth as possible, and your kind words mean a lot to us. We look forward to seeing you again next time!
My experience with camelback Toyota exceeded my expectations. Austin went above and beyond made sure I felt like a special customer. I would recommend them to my own family!
Business response:
Thank you for taking the time to share this! It means a lot to hear that your experience exceeded your expectations, and we are so glad Austin was able to make you feel valued throughout the process. We will be sure to pass along your kind words to him. Recommending us to your family is truly the highest compliment, and we look forward to welcoming them whenever they are ready.
Had an unfortunate experience of running my new Camry Hybrid over a median, it’s a long story, causing severe tire and rim damage and alignment issues. Camelback Toyota immediately took my car from the tow truck and made an initial assessment and cost analysis and checked the car thoroughly for.any other damage. Repair were completed and I being disabled paid my bill over the phone and they had the car ready for me with easy access as I can’t walk far. Drove the car and was very pleased with the quick repairs and perfect ali... read more
Business response:
We are overjoyed to hear about your experience, especially given the stressful situation that brought you in. It is wonderful to know that the team was able to assess the damage quickly, handle everything smoothly, and make the process as easy as possible for you. The extra care taken to ensure the car was ready and accessible for you really speaks to what we strive for with every customer. Enjoy your 2026 Camry Hybrid, and thank you for trusting us with both the purchase and the repair!
I just want to say that Penache is the best—very polite, calm, and mellow. I am very grateful for his kindness. There should be more people in customer service like him; he is always calm and smiling. He is the best person who has ever assisted me.
Business response:
We are grateful for this wonderful feedback about Penache! It is clear that he made a real impact on your experience, and hearing that his calm, kind, and welcoming approach stood out to you means a great deal to us. We are proud to have team members who bring that level of care to every interaction. Thank you for taking the time to share this — it truly reflects the kind of experience we aim to provide every customer who walks through our doors.
I recently worked with Omar to purchase a car - he’s wonderful! Extremely friendly and very knowledgeable about the vehicles and inventory. He wasn’t pushy and I appreciated that.
Business response:
We are thrilled to hear about your experience with Omar! It is great to know that his friendly approach, product knowledge, and no-pressure style made your car-buying process a positive one. We will be sure to pass along your kind words to him. Thank you for choosing Camelback Toyota, and we hope you are loving your new vehicle!
It took a while to get a part that was on back order but it’s all good now! Thank you Robert Gonzales.
Business response:
Thank you for sharing your experience with us! We know waiting on a back-ordered part can be frustrating, and we appreciate your patience throughout the process. It's great to hear that everything worked out and that Robert took good care of you. We hope to see you again soon!
Steven was very helpful and informative. Very happy with my service and the work done on my vehicle was very quick.
Business response:
Thanks for sharing your experience with us, JL! It's great to hear that Steven provided helpful and informative service during your visit. We're glad the work on your vehicle was completed quickly and that you left happy. We look forward to seeing you again!
My experience with camelback Toyota staff are always a pleasant one as they are attentive to my questions and concerns.
Business response:
We are delighted to hear that your visits with our team have been consistently positive! Knowing that our staff takes the time to address your questions and concerns means a great deal to us. We look forward to continuing to provide you with that same attentive experience every time you come in.
I was greeted promptly upon arrival. My service took less than the estimated time. All services were performed to my satisfaction. Camelback Toyota has a great service department.
Business response:
Thank you for sharing your experience with us, mreddickperry. It is great to hear that you were greeted promptly, that your service was completed ahead of schedule, and that everything met your expectations. We take pride in our service department, and feedback like yours means a lot to the entire team. We look forward to seeing you again!
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 31,066 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 10:00 a.m.