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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service center was fine, the wait was just excessive despite having an appointment. But the front part of the dealership is pretty atrocious. Communication is basically non existent between sales and every other department and they like to blame you for stuff they have done wrong. Definitely won’t be referring anyone to this dealership to buy a vehicle.
Service center was fine, the wait was just excessive despite having an appointment. But the front part of the dealership is pretty atrocious. Communication is basically non existent between sales and every other department and they like to blame you for stuff they have done wrong. Definitely won’t be referring anyone to this dealership to buy a vehicle.
Could have been a bit more specific and knowledgeable on what was going on with the vehicle. Customer service was not great.
Brought truck in to look at a dash message for system stopped see owners manual, wants to charge me 700 to recalibrate sensors, truck only has 1900 miles on it. Also has extended warranty, and they told me they couldn’t guarantee that recalibrated would fix the issue. WTH
Brought truck in to look at a dash message for system stopped see owners manual, wants to charge me 700 to recalibrate sensors, truck only has 1900 miles on it. Also has extended warranty, and they told me they couldn’t guarantee that recalibrated would fix the issue. WTH
Could have been a bit more specific and knowledgeable on what was going on with the vehicle. Customer service was not great.
Your upselling is very aggressive and extremely irritating. Your people who have to do it are ok
My first visit was terrible. The guy at the service department had no clue what he was talking about. I still made an Appointment because Costco has a special deal for 15% off. The service advisor I was initially scheduled with wasn’t even there when I showed up. New advisor worked with me and tried to help save me money but then he told me I had to replace a part that was almost at recall levels due to safety concerns. I bought the “updated” part and installed it myself and found that the Original part was already the updat... read more
I waited 10 minutes in the service area before anyone came to assist me, despite having an appointment. I was there for a simple oil change with no tire rotation. After 2 hours, I finally texted to ask for an update since I hadn’t heard anything, and they informed me they were still inspecting my 4Runner. It took a while longer before I received the inspection report, and overall, I was there for 3.5 hours for a basic oil change. To make matters worse, my hood no longer opens, and I am 100% certain it was working the night b... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.