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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I waited 10 minutes in the service area before anyone came to assist me, despite having an appointment. I was there for a simple oil change with no tire rotation. After 2 hours, I finally texted to ask for an update since I hadn’t heard anything, and they informed me they were still inspecting my 4Runner. It took a while longer before I received the inspection report, and overall, I was there for 3.5 hours for a basic oil change. To make matters worse, my hood no longer opens, and I am 100% certain it was working the night b... read more
It was no different from other dealerships. I think the employees are told not to be friendly and not to smile.
Toyota standard upsell game on services with increasing rates$ with less service and lower quality... At least wash & vacuum my vehicle when I spent $500+. Scratched my door and called wrong person/number when vehicle's ready.
Toyota standard upsell game on services with increasing rates$ with less service and lower quality... At least wash & vacuum my vehicle when I spent $500+. Scratched my door and called wrong person/number when vehicle's ready.
You could tell me camelback Toyota has the best prices in town and I would never come back to buy a vehicle. Not a great car buying experience, never felt welcomed or a valued customer. Was also received a “we owe you” which as soon as papers were signed was like pulling teeth to get down on paper. Bought the vehicle 12/26, it’s 1/12 and I still have not heard a word from the dealer on making the issue right. I will be taking my business elsewhere and making sure anyone who asks to recommend going somewhere down the road. Pr... read more
Would not accept my oil coupon for $59. 95 from another Toyota dealership in Phoenix. I have been a Toyota customer for over 20 years.
The sales agents wait outside in a group betting on who will turn into the dealership and call out dibs on potential customers. Definitely treated like a number more than a person. The female sales agents wear revealing clothing, such as see through skirts and crop top shirts to show off belly rings. A customer selects an agent that is dressed for the role and respectful - rightfully so. This location is poor in presentation and in time management.
Rep was great however at checkout the credit card processing fee fee of $50 dollars was ridiculous. As a business owner charging over 10% for processing a credit card payment is simply ridiculous. Simply due to that fact I will NOT be taking my vehicle back for services at this dealer. I save more going elsewhere and avoiding that ridiculous processing fee. I will be posting this to my social and business media accounts as this is just a ripoff!
Inept. Negligent. Deceptive. Frauds. They Can't explain why I didn't receive a recall letter, but it's because they sold me a used car as a new car. Can't provide documentation on cars authenticity. Court will be fun.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,911 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.