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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Outstanding customer service Kaden is super informative, polite, accommodating, friendly and sincere. All staff members (after our very first call, which didn’t go as well) were great. Our very first contact with a different sales person did go so well, but the team more than stepped up and redeemed the dealership.
Business response:
Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kaden, myself and the team! Here at Camelback Subaru, our goal is listen to our customers and to take the time to find out exactly what you are looking for. We are pleased that your experience was handled in a professional manner and was enjoyable along the way. We value and appreciate you! Happy driving in your new Subaru. Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager
I wish they had more sales people like Gabe. The night before, I drove by the dealer and seen a 2019 WRX Limited that caught my eye. So the day after work I went over to the dealership and was greeted by Gabe. I simply stated- "this is for entertainment purposes only". Gabe was totally understanding and even showed me the car-NO PRESSURE to sign anything or commit to anything. Then after the test drive then I was hooked on that WRX! The financing recognized that I had excellent credit and got me into a very good APR rate. Ev... read more
Business response:
Hi there! Thank you so much for taking the time to provide such wonderful feedback about Gabe and the team! We strive every day, and with every customer to make the experience just like you described. We are pleased that your experience was stress free, enjoyable along the way, and that you love your new Subaru. We value and appreciate you! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager
First class sales experience This is the fourth Jetta that I have purchased though this dealership. This has been my best experience by far, even though the past sales have also gone relatively smoothly and have been stress free. I felt in this case that Michael and Jordan both listened attentively to my questions and understood what I was looking to achieve price wise with this vehicle. They provided exceptional customer service. In the past, with other dealers, not VW, I have felt pressured into buying a car, but I was not... read more
Business response:
Hi there! Thank you so much for taking the time to provide such wonderful feedback about Michael, Jordan and the team! Here at Camelback Volkswagen, our goal is listen to our customers and to take the time to find out exactly what you are looking for. We are pleased that your experience was stress free and enjoyable along the way. We value you, and appreciate that you have returned to us every time you have purchased your Jetta's. Thank you for wanting to recommend us to anyone that you may know, looking for a vehicle. Happy... read more
A Decent Buying Experience Was met by Abdullah Matloob upon parking and offered a cold water immediately as it was 110 out already. After some cordial conversation and him realizing what kind of VW Beetle we wanted and with the help of Michael Turcotte (Sales Mgr), we took a demo drive. When told I was interested in the car, Michael worked up some numbers and with minimal haggling, we agreed on everything. A MUCH better experience that I had over at Earnhardt VW (Plus a better price!) Highly recommend Camelback VW to those i... read more
Business response:
Hi there! Thank you so much for taking the time to provide such wonderful feedback about Michael, Abdullah and the team! Here at Camelback Volkswagen, our goal is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. We are pleased to hear that we were able to get you the price that you were looking for. Happy driving in your Volkswagen. We value and appreciate you! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager
Fantastic Service at Camelback Subaru From the moment we stepped on the lot, we were well taken care of. We were approached in a friendly way by the young man who would turn out to be our salesperson. His name was Kaden Nguyen. We couldn’t have asked for a more polite, professional, and knowledgeable fellow to assist us. Kaden was backed up by a top notch managerial staff who knew their business and got right down to it with genuine friendliness and respect (Frank and Kory come to mind here). Also absolutely worth mentioning... read more
Business response:
Hi there! Thank you so much for taking the time to provide such wonderful and detailed feedback about Frank, Kory, Kaden, Tu and the team! We strive every day, and with every customer to make the experience just like you described, professional and enjoyable along the way. We are pleased to hear that you were taken such great of by the team, and recommend Camelback Subaru. Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager
Very helpful! Gabe was super great to work and talk with about buying a new WRX. Super enjoyable experience taking the car on the highway and he was able to answer all my questions. Also very personable. Give this man a raise!
Business response:
Hi there! Thank you so much for taking the time to provide such wonderful feedback about Gabe and the team! Here at Camelback Subaru, our goal is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. We are pleased to hear that you were taken such great care of! Happy driving in your Subaru WRX! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager
2019 Atlas SEL Premium after getting quotes from at least 4 other dealers in the phx area I got the best price from them, also sales manager Michael Turcotte, was very responsive and courteous (unlike other dealers) I Had an incredible test drive with Donovan Grunthaner and he explained every little detail, we were able to finalize everything in less than 1 hour! This was for a 2019 Atlas SEL Premium
Business response:
Hi There! Thank you so much for taking the time to provide such wonderful feedback about Michael, Donovan and the team! We are pleased to hear that we were able to meet your needs with the price, and get you into the vehicle you were looking for. We strive every day, and with every customer to make the experience just like you described, professional and enjoyable along the way. Happy driving in your new 2019 Volkswagen Atlas SEL Premium! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Ma... read more
AMAZINGLY GREAT EXPERIENCE By far the BEST car buying experience we have ever had. Everyone was professional, knowledgeable and very respectful. Highly recommend a Subaru and purchasing at Camelback Subaru.
Business response:
Hi there! Thank you so much for providing such wonderful feedback about Dennis and the team! We strive every day, and with every customer to make the experience just like you described, professional and enjoyable along the way. Happy driving in your new Subaru. We are pleased to hear that you will be recommending us to anyone that you may know looking to purchase a vehicle. Thanks again, and we welcome you to the Camelback Family! Shannon Evenson Reputation Manager
New Crosstrek Megan was great with the sale and follow up on our new Subaru. I like the long distance help as we are in Tucson 125 miles away. The walk through with the vehicle at purchase was covered, but you still have questions. All of these questions have been answered. Thanks to Megan and the Camelback staff.. Dan & Suzie
Business response:
Hi Dan and Suzie! Thank you so much for taking time out of your busy day to provide such wonderful feedback about Megan and the team. We are pleased that you had all of your questions answered in a professional, and enjoyable way. Enjoy your new Subaru Crosstrek! Thanks again, and we Welcome you to the Camelback family!
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.2 star rating with 3,226 reviews.
When is Camelback VW open?
Camelback VW is open now. It will close at 6:00 p.m.