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Camelback VW

4.2

About this business

Location details

1499 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.23,226 reviews
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Alexis M.'s profile image
Alexis M. 
6 years ago

Very knowledgable, friendly and helpful staff Kaden Nguyen helped us with the purchase of our 2019 Subaru Outback at the Camelback VW Subaru in Phoenix and we LOVE it. We went in knowing what we wanted and Kaden narrowed things down and picked out the perfect one for us. It has everything we wanted and more. We camp a lot and do road trips to California regularly so it included features that we wouldn't have thought of but are highly beneficial to our driving lifestyle. Chris, Darrek, Steven and Tu all interacted with us dur... read more

Business response:

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kaden and the team. Here at Camelback Subaru, we strive every day, and with every customer to make the experience just like you described. It's so great to hear that everyone was able to take such good care of you, with knowledge, professionalism, and make your purchase enjoyable. We are pleased to know that Kaden and the team were able to find you the perfect vehicle to fit your needs. Enjoy your new Subaru Outback! Thanks again, and we... read more

Anhdeee's profile image
Anhdeee 
6 years ago

Easy Experience and no stress! Gabe and his team at Subaru Camelback made our car buying experience an enjoyable one. Easy to work with and stress free! Definitely would recommend Gabe and the folks at Camelback. 

Business response:

Thank you so much for taking time out of your busy day to tell us how we did, and for your kind words. We strive every day, and with every customer to make the experience just like you described. Happy driving in your new Subaru Crosstrek. Please stop in and say hello to us when you come in next to take advantage of your 2 year complimentary maintenance with our service department. I am confident that you will have the same great experience with them. Frank Galtieri Sales Director Camelback Subaru 

Person98776's profile image
Person98776 
6 years ago

Easy experience overall Very low pressure and they made the deal I was looking for, yet didn’t think was possible. The only slight negative was the first round of pricing/finance options that came back we’re not anything we had discussed (ie I was either going to put down $6K, $8K, $12K and knew I’d qualify for the special interest rate of 0.9%. Instead they came back with $2K, $3K, $4K down with 9.9%. Seemed like a poor sales tactic to make the best round of pricing look even better). Other than that I was pleased with the ... read more

Business response:

Hi there! Thank you so much for providing your feedback about your experience with us. We are pleased that you did not feel pressured and enjoyed the process along the way! We appreciate and value you! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager 

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bbmd 
6 years ago

Friendly service Having just moved to the Phoenix area, I felt like a stranger in a big, new city, but the Camelback Subaru team honestly made me feel welcomed to the community. They took their time and never made me feel rushed or pressured. My old car was totaled so I was buying a car out of necessity but the Camelback Subaru team took the time to make sure I got the best deal possible and would be leaving with a new car that I would enjoy. I ended up leaving with the car of my dreams and feeling welcomed and well taken ca... read more

Business response:

Hi there! Thank you for taking the time to provide such lovely feedback about Kaden and the team. Here at Camelback Subaru, our goal is to take the time to find out exactly what you are looking for, and make the process enjoyable along the way. We are pleased that you felt so welcome and that you had such a great experience. Happy driving in your Subaru. We welcome you to the Valley, and to the Camelback Family! 

HartRob91's profile image
HartRob91 
6 years ago

Kris was wonderful in every way. Everyone was so helpful and Kris was amazing from beginning to end. Not once did we feel pressured or rushed. Everyone was welcoming and helpful. Kris embodied everything that a car salesman should be. 

Business response:

Thank you so much for taking time out of your busy day to provide such wonderful feedback about Kris, and the team. We are pleased that you felt at ease during your visit, and that Kris was able to take such great care of you. Our goal, is to take the time to find out exactly what you are looking for, and make the process enjoyable along the way. Thanks again, and we welcome you to the Camelback Family! 

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Favorite new thing 
6 years ago

Listened to my needs Megan found me the vehicle I was looking for by listening to my needs and matching that with my budget. I love my new car 

Business response:

Hi there! Thank you so much for taking the time to provide such lovely feedback about Megan. We are pleased that you found the vehicle that you were looking for, and that you love your new car. Our goal is to listen to our customers, and to take the time to find out exactly what you are looking for. It is so great to hear, that Megan was able to take such great care of you! Thanks again, and we Welcome you to the Camelback family! 

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Ori 
6 years ago

No Pressure! We have always viewed buying a car as a hassle. Haggling back-and-forth being pressured by overbearing sales people. Our experience was nothing like that. Megan was very friendly and knowledgeable. We were very impressed at her professionalism and her light hearted personality. She listened to what we wanted and needed and then conveyed that to the sales manager. She followed up with us to see if we had any questions or problems. A few days later we received another text checking up on us. 

Business response:

Hi there! Thank you so much for taking the time to provide such lovely feedback about Megan and the team. It's so great to hear that everyone was able to take good care of you, in a professional and enjoyable way. We Welcome you to the Camelback Family! 

av593's profile image
av593 
6 years ago

Worked through everything with us From the first conversation we had with Kaden, we knew he was going to take good care of us. Working with us and our situation was not easy, but everyone that worked with us made it real simple and really listened to our wants. Kaden was extremely personable and no one was pushy whatsoever; it really all was on us. 

Business response:

Thank you so much for taking the time to provide such lovely feedback about Kaden and the team. Here at Camelback Subaru our goal is to take the time to find out exactly what you're looking for, and make the process enjoyable along the way. It's so great to hear that the team was able to take great care of you! Thanks again, and Welcome to the Camelback Family! 

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Chasevbaz 
6 years ago

Best dealership experience ever Everything was very relaxed from the start. I knew the car I wanted, and they worked with me on a deal without any of the shady tactics I’ve experienced with other dealers in the past. The price we agreed to was the price when I signed the final contract. Kory, Van, Tu and Tully were really friendly and professional throughout the process. Next time I’m in the market, I’ll definitely reach out to see if they have something I’m interested in. 

Business response:

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kory, Van, Tu, and Tully. We are pleased that you felt at ease, and experienced such great service from Kory, and the team. Your experience, is exactly what we strive for every day, and with every customer. Thanks again, and we Welcome you to the Camelback family! 

Frequently asked questions about Camelback VW

How is Camelback VW rated?

Camelback VW has a 4.2 star rating with 3,226 reviews. 

When is Camelback VW open?

Camelback VW is open now. It will close at 6:00 p.m.