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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great Dealship - Great Car Buying Experience This is our second Subaru. We have an Outback and recently bought a Legacy from Camelback Subaru. We had a very good experince and found that all the folks that we interacted with were friendly and knowledgeable. James Ippalito was a pleasure to work with. He knows his product inside and out and took plenty of time to point out all of the features of the Legacy and gave us straight forward answers to all of our questions.
Business response:
Dear Jim S - We couldn’t be happier that James provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Camelback Subaru team. We hope you are enjoying your new Legacy, please come back to visit anytime! - Gema Perry, Customer Relations Manager
Finally!!! Was shopping around the different Subaru Dealers looking for a specific car setup. Set up an appointment with James he was great to work with. While they did not have the exact setup I wanted he gave options and said if I was not in a rush they could order me what I wanted and still help make sure I got the best deal possible so I ordered my WR Blue BRZ Limited. James set the expectations appropriately but also kept me updated and checked in with me during the time frame. He called me once it arrived to a few days... read more
Business response:
Dear bar02039 - Thank you so much for sharing your experience with Camelback Subaru and Jame Ippolito. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new BRZ. James and the team will be thrilled to hear your feedback! - Gema Perry, Customer Relations Manager
My first Subaru Went to look at vehicles, met Thomas Darby who was a non heckling salemans, did not pressure me into credit checks or bad salesman tactics and earned my trust, it's hard finding salesman like this. I will definately purchase from this dealer again.
Business response:
Dear SamN - We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Camelback Subaru with only the best there is to offer. It’s so nice to hear that Thomas Darby helped to make your experience such a positive one. Enjoy your new Subaru! We will be here for you when you are ready for your second one! - Gema Perry, Customer Relations Manager
Great buying experience I bought a Subaru from camelback and I loved the experience. I was able to test drive it overnight and make sure it was the right new vehicle for me!
Business response:
Dear Chris - We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Camelback Subaru in Phoenix. We wish you safe travels in your new Subaru and look forward to seeing you again soon! - Gema Perry, Customer Relations Manager
Traded in my Mazda for a Mazda I have a tight schedule with work, family, and being a student. Camelback Mazda worked with me and made sure to have a vehicle ready for me to test drive so that I could come in, test drive, and be on my way. No pressure. When I came in to sign the paperwork, it was ready and waiting and I was walking out with my keys in an hour. As a woman shopping for a car alone, I was on edge. I was relieved to be treated as an equal and never felt inferior. In my past experiences at other dealerships, this... read more
Business response:
Dear cottney - On behalf us all of us at Camelback Mazda, we are glad you are doing well after your accident. I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Thomas Darby. We will be sharing your feedback amongst our team. Enjoy your new CX-5 and please come visit us again soon! - Gema Perry, Customer Relations Manager
My first car purchase I purchased my very first vehicle from Thomas at Mazda Camelback. I found what I wanted online, called and it was in stock. When I arrived, Thomas had it pulled up front with my name written on it ready for the test drive. The price was as advertised online and they worked late with me to get the deal done. He even bought my daughter and I dinner because it was so late. I would recommend Thomas and Camelback Mazda to anyone.
Business response:
Dear eamascari - Hearing that you had such an amazing experience certainly makes us ecstatic! Your recommendation means a lot to us and your Sales Associate Thomas Darby. Thank you for choosing Camelback Mazda in Phoenix, we wish you many happy miles in your new Mazda. We look forward to serving you for many years to come! - Gema Perry, Customer Relations Manager
Trey and Tom were awesome I moved from South Florida to Phoenix, Arizona and Trey and Tom provided excellent customer service. Trey even drove my mom and myself to Target to get groceries (had just moved here!) when the vehicle I purchased was not ready yet. He was polite, professional and knowledgeable. Tom has done a stellar job at following up on my overall Subaru experience and was thorough in explaining how the Subaru functions. Both of these gentleman are stellar employees and deserve only the best. Alex also did a fan... read more
Business response:
Dear Jaclyn M - We hope your transition from Florida has been great. I hope you are ready for the dry heat! We are excited to hear Thomas, Trey and Alex were able to provide such high quality customer service and went above and beyond to help you settle in here in Phoenix. We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager
Building Lifetime Relationships! Tom found the perfect vehicle, then took the time to really go through it with me. He was honest, informative and fun to work with. Highly recommended!
Business response:
Dear Kris - "Building Lifetime Relationships" is what we strive to do and I am glad to hear that is what we accomplished with you. Thank you for your recommendation. We hope to see you in the future! - Gema Perry, Customer Relations Manager
Thomas and Michael made it easy I usually dread purchasing vehicles! I visited two other stores with my partner before stopping at Camelback Subaru Mazda. At other dealers there were high pressure old school tactics used. As I pulled in there were salesman surrounding my car waiting for me to get out. It was like being trapped in a shark tank. Just when I thoyght I would have to settle, Tom greeted me at the door and my idea of carsalesman changed. He was polite and knowledgable, he listened to me about what I WANTED and did... read more
Business response:
Dear Amandajoy21 - Thank you for taking the time to make this recommendation. I am glad that, as a team, we were able to provide you a more comfortable experience. Customer service is high priority for us and we work to get our customer exactly what they are looking for. Thank you for choosing Camelback Subaru Mazda. We look forward to seeing you in the future! - Gema Perry, Customer Relations Manager
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.2 star rating with 3,226 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 7:00 a.m.