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Canyon Resort at Great Hills Apartments
- Apartments
- Austin, TX
About this business
Location details
8701 Bluffstone Cove, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Maintenance is good... (Verified Renter) Maintenance is good and I would recommend the community based on that. Otherwise, I do not recommend the community for the following reasons: - It is not a good value for the money. - High rent. - Painting & "renovations" completed by previous property management company were very poorly done. Horrible quality. - I have peeling paint on all of my kitchen and bathroom cabinets. No telling what kind of paint toxins are getting into the food in my kitchen. - The painted formica counters ... read more
I liked the... (Verified Renter) I liked the location and pool and outside of the units. I hated the oak cabinets. I hated the new splotchy countertops. You guys have so much potential at that property, it would be well worth it to hire an interior designer to pick out finishes that actually LOOK GOOD TOGETHER, not just each individual item ad hoc, which looks bad. When you do remodel, know that some of us HATE granite countertops in APARTMENTS (which are so temporary) and see chopping up the world's granite supply into crap... read more
Business response:
Thank you for taking the time to review our community. We are sorry that our community did not meet all of your needs and truly appreciate your thoughts and feedback about the finishes. Please reach out to us if you would like to discuss any of these concerns further. Again, thank you for taking the time to write a review about us.
Great on everything... (Verified Renter) Great on everything except the bug issue we experience. Lots of moth larva, fruit flies, centipedes and occasionally other critters appearing in the house, even after we sprayed our own indoor bug spray.
Business response:
Thank you so much for your great review! Canyon Resort is situated right in the middle of Bull Creek Greenbelt. And although we love the never-ending hiking trails and lush greenery surrounding every apartment home, sometimes it's hard to keep natures' creatures out. What can we say, they want to enjoy your beautiful home as much as you do. We do offer weekly pest control service from a local, certified Pest Control Company. Please give us a call at 512-349-7700 to schedule a treatment.
Our move-in make... (Verified Renter) Our move-in make ready was as good as I thought it would be. Paint was splattered and the cabinets were dirty, the patio had coke tabs on it and needed to be swept and my feet were black after walking on the floor. It just seemed incomplete.
Business response:
Thank you for your feedback. We are very sorry you've had this experience at move in. I would love the opportunity to speak with you further about this and try and make things right, please call me at 512-349-7700. Thank you - Jessica Perry - Community Manager
Mostly the shoddy... (Verified Renter) Mostly the shoddy finish work & the fact the apartment was not cleaned prior to my move in. However the location is great & I love the size & layout
Business response:
I am so sorry you did not have a clean apartment at move in. I would love to the opportunity to speak with you in more detail about your move in and get your apartment cleaned. Please call us at 512-349-7700. Thank you for the honest review. I am very happy you are satisfied with our quiet location and the layout of your apartment. Jessica Community Manager
Pet owners need... (Verified Renter) Pet owners need to be more responsible for the sanitation rules especially around the buildings and the wonderful "green belt" forests.
Business response:
Thank you for the great review! We are so lucky to have so many hiking trails and greenbelts around us. Although we do pick up grounds daily and ensure pet stations are stalked with dog bags, we too get frustrated when owners do not pick up after their pets. If you see a certain area that needs extra attention, please let me know.
There are still... (Verified Renter) There are still several issues that are not well addressed. For example people that have pets do not clean after their dogs do their needs. There are feces everywhere in the green areas. At this point they should be charging all of them for this and assigning someone to be cleaning their mess. Nothing as done yet!
Is a bit... (Verified Renter) Is a bit pricey for the age of the apartment. The kitchen appliances were low grade and there is no microwave which is a problem in a small kitchen. There were issues with the roof leaking. Otherwise I liked the location and overall layout of the grounds and the general layout of the apartment. Parking is a real problem. In areas the parking spaces were far too small often causing a stressful experience.
Personnel is great... (Verified Renter) Personnel is great its the cheap bulk materials like the the painted cabinets and counters in kitchen and bathroom that make me avoid recommending this place, everything else in apartment is upgraded reasonably so I dont understand why these features can not.
Frequently asked questions about Canyon Resort at Great Hills Apartments
How is Canyon Resort at Great Hills Apartments rated?
Canyon Resort at Great Hills Apartments has a 4.1 star rating with 427 reviews.
When is Canyon Resort at Great Hills Apartments open?
Canyon Resort at Great Hills Apartments is closed now. It will open tomorrow at 9:00 a.m.