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Canyon Resort at Great Hills Apartments

4.1

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Location details

8701 Bluffstone Cove, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.1427 reviews
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Kent S.'s profile image
Kent S. 
3 months ago

Worst Management Similar to others, I have mixed reviews about this place, but mostly negative. Yes, the apartment complex itself is in a nice area, but thats about it. If you have a car that you care about, do NOT move here. The Management here may be the MOST incompetent I have ever come across in 30+ years. There is ALWAYS something major happening on the property. If it isnt Tree trimming that last for 2+months (the worst) or them doing Roof repairs, then its something else. They will literally chop down a tree ON your c... read more

Business response:

Hi Kent, Thank you for your feedback. We’re sorry for the disruption caused by ongoing work and understand your concerns about noise and property safety. This is not the experience we aim to provide, and your comments will be shared with our team to improve communication and minimize inconvenience. 

Mike M.'s profile image
Mike M. 
4 years ago

Management is Unreasonable and Rude - stay away DO NOT RENT HERE, the management is rude and unreasonable. Over a holiday weekend couldn't make payment, but tried set to up for July 5th. They still charged me $191 late fee, refused to take my rent payment without it and 2 days later I had an eviction notice on my door!!! They will find a way to burn you, there are so many other more resident friendly apartments - please stay away from here!!!! 

Sharon L.'s profile image
Sharon L. 
4 years ago

Lots of roaches,... (Verified Renter) Lots of roaches, but otherwise a great place to live! 

Sharon L.'s profile image
Sharon L. 
4 years ago

The valet trash... (Verified Renter) The valet trash service which is even more expensive now, is not consistently reliable. 

Zach R.'s profile image
Zach R. 
5 years ago

Be aware (verified renter) Consider you will be charged random fees while you stay at his apartment from random water service billing to random trash service billing that is inadequate at providing the appropriate service. You will be deducted charges from your deposit for normal wear and tear that occurs from living for 3 years here and they will condescendingly go over those said charges, while giving no explanation, knowing they already have your money. This place was ripoff considering we were decent people, who tried th... read more

Business response:

Hi Zach, Thank you for taking the time to post a review about our community. We are sorry that our community did not meet all of your needs and appreciate your feedback about it. If you have other questions or matters I have not already reviewed with you please reach back out. Again, thank you for taking the time to review us. Regards, Lisa Morrow Community Manager 

Sharon L.'s profile image
Sharon L. 
5 years ago

the only reservation... (Verified Renter) the only reservation I would have in recommending this apartment community is the shockingly prohibitive policy of requiring tenants to move out for renovation instead of the more common and humane policy of renovating when tenants leave because they are not renewing their lease. 

J. R.'s profile image
J. R. 
5 years ago

Not “luxury”, unfair move-out charges These apartments are in a nice setting, but they are certainly not luxury. Their standards to make a unit move-in ready are low, but the standards they hold you to when you move out are totally unfair. I requested updates for my old appliances and peeling countertops and cabinets. I was told that my unit was in fact overdue for an update, but it was not on the list for renovations. Mgmt knew that the unit’s fixtures were old and in need of replacement, and yet I was charged for paint, ca... read more

J. R.'s profile image
J. R. 
5 years ago

Not “luxury”, unfair move-out charges These apartments are in a nice setting, but they are certainly not luxury. Their standards to make a unit move-in ready are low, but the standards they hold you to when you move out are totally unfair. I requested updates for my old appliances and peeling countertops and cabinets. I was told that my unit was in fact overdue for an update, but it was not on the list for renovations. Mgmt knew that the unit’s fixtures were old and in need of replacement, and yet I was charged for paint, ca... read more

Jay N.'s profile image
Jay N. 
6 years ago

DO NOT MOVE HERE If you like cold showers this is the place for you. Do not sign a lease here. It’s like a college dorm here where if you plan on shower between 7AM-9AM or 6PM-11PM you will be taking a cold shower. They refuse to fix the issue. This is your warning. They will lie to get you sign the lease. 

Business response:

Thank you for taking the time to post your review. It sounds like there is room for improvement in the services we are providing for you. Please contact us at CanyonResort@SteadfastLiving.com or 512-349-7700 so we can get to work on fixing this. Again, thank you for your feedback and the opportunity to improve your living experience with us! 

Frequently asked questions about Canyon Resort at Great Hills Apartments

How is Canyon Resort at Great Hills Apartments rated?

Canyon Resort at Great Hills Apartments has a 4.1 star rating with 427 reviews. 

When is Canyon Resort at Great Hills Apartments open?

Canyon Resort at Great Hills Apartments is closed now. It will open tomorrow at 9:00 a.m.