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6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The only complaint I have is that my corvette went into the shop with y'all, only needing a new tire and rim. But when I went to pick it up the first time, the reverse camera was not working. When I sent the car over to y'all the camera was working. Because if it hadn't been, I would've obviously told you that it needed to be fixed. I just find it VERY hard to believe that it was a coincidence that the backup camera went out while in your care. I then had to pay you to fix the camera. Which as I said, was not broke when I se... read more
Business response:
We appreciate you taking the time to share your experience. We’re sorry to hear that your experience did not meet your expectations, and we understand your frustration with the issues you described regarding your vehicle. We appreciate you recognizing Mustafo’s efforts to communicate and assist you throughout the process. Your comments are valuable as we continue reviewing our service procedures and how we support our customers. We would welcome the opportunity to discuss your experience further please reach out to Robin Roc... read more
Polite and very professional staff Quick explanation of work to be done Quick work accomplished
Business response:
Your positive feedback means so much to us! We're thrilled to hear that our team provided you with courteous and skilled service. It's wonderful to know that we were able to clearly explain the work needed and complete it efficiently. Your experience reflects our commitment to delivering quality service with expertise and care. Thank you for choosing Capitol Chevrolet and for taking the time to share your experience with others.
Each time I take my vehicle in for service I receive fast and courteous Service. Mustafa is a great service representative.
Business response:
Thank you for your wonderful feedback! We're delighted to hear you consistently receive prompt and courteous service. Your recognition of Mustafa's dedication is truly appreciated. We look forward to continuing to serve you with excellence at Capitol Chevrolet.
I was very satisfied with the customer service, the professionalism, and the quick service that I received and the quick response from the Capitol, Chevy team thank you Fabian for all that you did for me today and got me set up in and out and able to get to work on time, I really appreciated it
Business response:
Thank you for your positive feedback! We're thrilled that Fabian and our team provided excellent customer service and quick service to get you to work on time. Your kind words mean everything to us at Capitol Chevrolet, and we look forward to serving you again.
Nick was very informative of my vehicles service needs and time frame to be completed
Business response:
Your feedback is incredibly valuable to us. We are thrilled to hear that our team member provided you with thorough information about your vehicle's service requirements and kept you well-informed about the completion timeline. It is wonderful to know that you received the detailed guidance you needed during your visit. We truly appreciate you taking the time to share your positive experience with us.
Friendly staff and very helpful in meeting our needs for a car . Would definitely recommend this place
Business response:
We are thrilled to hear about your positive experience with our team. It means so much to know that our staff provided the friendly and helpful service you needed when selecting your vehicle. Your recommendation truly reflects our commitment to meeting each customer's unique automotive needs. Thank you for choosing Capitol Chevrolet and for taking the time to share your experience with others.
I rate the service a 10 my vehicle runs great, the service advisor was great with communication and making sure I felt comfortable with the next steps.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear your vehicle is running great and that our service advisor provided excellent communication. Your 10/10 rating truly makes our day! We appreciate you sharing your experience and look forward to serving you again.
Advisor Isaiah Trevino, very knowledgeable,sensitive to our disabilities. He listens and provides prompt service. We appreciate his understanding and sensitivity to our needs. Sincere
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear about the exceptional service you received and how well your needs were understood and addressed. It means so much to know that you felt heard and supported throughout your visit, and that the knowledgeable assistance you received made such a positive difference. Your appreciation for the sensitivity and understanding shown regarding your specific needs truly warms our hearts. We are grateful for customers like you who... read more
Excellent Service 👍 una atención excelente esta ves si quede satisfecho recomiendo 100 % mi próximo servicio será aqui mismo y estoy pensando en una compra para mi próximo vehículo
Business response:
We are utterly delighted to hear about your excellent experience with our service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to know that you felt well taken care of and that our team provided the exceptional attention you deserved. We're thrilled that you're considering Capitol Chevrolet for your future service needs and potentially for your next vehicle purchase. Your recommendation means the world to us, and we look forward to... read more
Capitol Chevrolet has a 4.4 star rating with 13,031 reviews.
Capitol Chevrolet is closed now. It will open tomorrow at 9:00 a.m.