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Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Gracias me gustó el trato y el servicio en la antencion del vendedor Uriel su amabilidad y respeto
Business response:
We are overjoyed to hear about your positive experience with us. Your appreciation for the excellent service and respectful treatment you received means so much to our team. We understand how important it is to feel welcomed and valued when making important decisions about your vehicle. Thank you for taking the time to share your feedback about the kindness and professionalism you experienced during your visit to Capitol Chevrolet. Your satisfaction is what drives us to continue providing exceptional service to every custome... read more
We should up to a very long line in service. We were greeted immediately and someone was helping us. Even though it seemed busy they were very responsive and helpful. When the service person left they gave me their card in case we couldn’t find him later. They did really good with what was needed from me.
Business response:
Your positive feedback means so much to us. We understand that waiting in a long service line can be concerning, but we're thrilled to hear that our team greeted you right away and provided the responsive, helpful service you deserved. It's wonderful to know that despite being busy, our service person took the time to give you their card so you could easily reconnect if needed. We're pleased that we were able to take care of everything you required. Your experience reflects our commitment to providing excellent customer serv... read more
Everyone was courteous and professional. I was kept up to date on my vehicles service and recommendations by the Tech. It was a good experience.
Business response:
A very good dealership.
We have been dealing with Capitol Chevrolet since 2019 and have been happy with the customer service every time we go there looking for a vehicle.
Business response:
Thank you for taking the time to share your experience. It means so much to us that you have chosen to work with our team since 2019 and continue to find value in our service. We truly appreciate your loyalty over the years and are pleased to hear that our customer service has consistently met your expectations during your vehicle searches. Your continued trust in us is what drives our commitment to providing quality service to every customer who walks through our doors.
Swift service and clear pricing and time frame communication. Great customer service by service advisor Clayton.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our quick service and transparent communication regarding pricing and timeframes means so much to us. We take pride in making sure our customers are well-informed throughout the entire process. It sounds like our service advisor provided you with the exceptional customer care that we strive to deliver every day. Thank you for taking the time to share your experience - reviews like yours help us continue providing outstanding ... read more
Casey was amazing in handling all my needs for service. Got me in and out in a good time! I appreciate him taking the time to explain what was going on and how to best go about my services that were required to keep my car running properly! Please let him know he is appreciated!!!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are pleased to hear that you received such exceptional service and that your visit was handled efficiently. It's fantastic to know that you appreciated having everything explained clearly and that you received helpful guidance on the services needed to keep your vehicle running at its best. Your kind words about the thorough and caring approach you experienced mean so much to our team. We truly value customers like you who recognize outstanding serv... read more
Great people! Dami was an excellent salesman. Everyone was so positive and helpful. We felt at home right away! I would recommend this dealership to anyone that wants a wonderful experience buy a car!
Business response:
We are utterly delighted to hear about your wonderful experience with our team! It means so much to know that our staff made you feel welcomed and at home from the moment you arrived. We're thrilled that you found everyone to be positive and helpful throughout your car buying journey. Your recommendation truly speaks to the kind of experience we strive to provide every customer at Capitol Chevrolet. Thank you for taking the time to share your feedback - it brightens our day to know we could make your visit so memorable!
Clean and efficient dealership with pleasant customer service. Each service provides additional recommendations without being forced; the texting app used makes review and confirmation of services easy and time-saving.
Business response:
We are grateful for your wonderful feedback about your experience with us. It means so much to hear that you found our dealership clean and well-organized, and that our team provided you with pleasant service throughout your visit. We take pride in offering helpful service recommendations in a way that feels comfortable and never pressured. Your appreciation for our texting system is especially encouraging - we implemented this technology specifically to make the review and approval process more convenient and efficient for ... read more
The Chevy team did a great job on my truck, they were very nice people.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided excellent service for your truck. Your kind words about our staff being very nice people truly mean a lot to us at Capitol Chevrolet. We take pride in delivering quality work while maintaining a friendly and welcoming environment for all our customers. Your feedback reinforces our commitment to providing outstanding service, and we appreciate you choosing us for your vehicle needs.
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.4 star rating with 12,540 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is open now. It will close at 9:00 p.m.