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Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Will was very friendly and knowledgeable. He took care of the tow service, my insurance and kept me informed at all times. I am very happy with the service and how quickly everything was taken care of.
Business response:
Thank you so much for the fantastic review! We're thrilled to hear that Will was friendly, knowledgeable, and went above and beyond to take care of everything for you. It sounds like Will made the entire process smooth and efficient. We appreciate you mentioning that he handled the tow service, your insurance, and kept you informed throughout the process. Excellent communication is important to us, and it sounds like Will exceeded your expectations. We're glad to hear you're happy with the service and speed of resolution. Th... read more
The service seemed fine and car was just in for normal service nothing too big
Business response:
Thank you for taking the time to leave a review! We're happy to hear that your recent service at our shop went well. Routine maintenance is an important part of keeping your car running smoothly, and we appreciate you trusting us to take care of it.
Customer service was great,my needs were met. thanks to Ernest cruzeta nd everyone else.
Business response:
Thank you for the positive review! We're thrilled to hear that our customer service met your needs, and that Ernest, along with the entire team, played a part in making your experience a success. We'll be sure to pass on your kind words to Ernest specifically. Recognition for a job well done goes a long way! It's important to us that our customers feel heard and understood. We appreciate you letting us know that your needs were met. Thanks again for choosing us!
Buen servicio y atención al cliente pero siempre se puede mejorar el servicio para la comodidad de los cliente por que suele ser un poco tedioso y la espera es larga
Business response:
¡Gracias por su honesta opinión! Nos alegra que haya encontrado positivos el servicio y la atención al cliente. Nos esforzamos continuamente por mejorar la comodidad de nuestros clientes, y agradecemos que nos informe sobre los tiempos de espera. ¡Gracias por elegirnos!
The service advisor explains what is expected during my service appointment and answers any questions . I am immediately greeted upon rival for my appointment by courteous staff.
Business response:
Thank you for the fantastic review! We appreciate you highlighting two key aspects of our service department: clear communication and a welcoming atmosphere. We strive to ensure our service advisors set expectations and answer any questions you may have throughout your appointment. This transparency helps you feel informed and confident about the service process. A friendly greeting upon arrival sets the tone for a positive experience. We're glad our staff is courteous and makes you feel welcome. Thank you for choosing us! W... read more
I visited several car dealerships looking for a new car. Ashton went above and beyond finding the right car for me. Maricelo took time explaining in a polite and professional manner the financial process.
Business response:
We're delighted to hear your car search was successful at our dealership! It sounds like Ashton did a fantastic job understanding your needs and finding the perfect fit. We appreciate you mentioning their dedication to going above and beyond. A smooth and informative financial process is important too, and we're glad Maricelo took the time to explain everything politely and professionally. Thank you for choosing us, and congratulations on your new car!
Excelente servicio al cliente muy atentos amables respetuosos durante el tiempo que estuvimos en el proceso de mi compra
Business response:
¡Nos encanta escuchar que tuvo una excelente experiencia de servicio al cliente! Nuestro equipo se esfuerza por ser atento, amable y respetuoso durante todo el proceso de compra, y nos alegra mucho que lo haya notado. ¡Gracias por elegirnos!
Yes everybody was cooperate promptly to help buying the car everybody helped right thank you very much for what you did to word of your customer thank you
Business response:
We're so glad to hear everyone worked together to make your car buying experience a positive one! Our team strives to be prompt, helpful, and collaborative, and it means a lot that you noticed. Thank you for choosing us, and we look forward to serving you again in the future. Welcome to the Capitol Chevrolet family!
Excellent customer service with fast response time and accommodating family members who were with me at the time of purchase
Business response:
We're thrilled to hear you had an excellent experience with our customer service! Fast response times and accommodating service are what we strive for, and it means a lot that you noticed. We especially appreciate you mentioning how welcoming we were to your family members – creating a comfortable environment for everyone is important to us. Thank you for choosing us, and welcome to the Capitol Chevrolet family!
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.4 star rating with 12,842 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is open now. It will close at 9:00 p.m.