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Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Always great service. Quick and easy. Love the online scheduling and communication leading up to the appointment. Also purchased my new car here and it was a great experience.
Business response:
Wow, thank you for the fantastic review! It means a lot to us that you consistently have great experiences, from purchasing your new car to our service department. We appreciate you mentioning how quick, easy, and convenient the online scheduling and communication were. At Capitol Chevrolet, we strive to make the entire car buying and service journey as smooth and efficient as possible. We're glad we could deliver that for you.
Everyone was polite and professional would recommend to friends have not experienced service so will have to update later
Business response:
Thank you for taking the time to leave a review! We appreciate you mentioning that everyone you encountered was polite and professional – that's an important part of the Capitol Chevrolet experience. We see you haven't had the opportunity to experience our service department yet, but we hope you will when the time comes! Our service team shares the same commitment to courtesy and professionalism as our sales staff. Thank you for choosing Capitol Chevrolet, and we look forward to exceeding your service expectations in the fut... read more
I reached out to the service department on a Saturday afternoon and they told me that they could see me first thing Monday morning. Service was hands on and expectations and communication was clear. The service department provided updates along the way with clear explanations. Very satisfied.
Business response:
Thank you for the fantastic review! We're thrilled to hear that the service department was able to accommodate your request on short notice and exceeded your expectations throughout the repair process. At Capitol Chevrolet, we understand that car troubles can be stressful, and we strive to make the service experience as convenient and transparent as possible. We appreciate you mentioning the clear communication and updates you received. Keeping our customers informed is a priority for us. We're glad we could get your car bac... read more
everything was very good, good treatment at all time everything was very good, good treatment at all times, very friendly, the entire team
Business response:
We're delighted to hear you had an exceptional experience! It means a lot to us that you received good treatment at all times, and that our entire team was friendly and helpful. We strive to create a welcoming environment and provide excellent service, so your feedback is truly appreciated. Thank you for choosing us, and we look forward to seeing you again soon!
Thank you for fixing my car. I feel like I have a brand new vehicle
Business response:
Our pleasure! We love hearing feedback like this – it makes our day! If there's anything else we can do to keep your 'new' car running great, please don't hesitate to let us know. Thank you for choosing us!
I went in just looking, but instead i bought a New car! They were so nice, didnt judge us and the workers were all super nice. I truly recomend!
Business response:
Congratulations on your new car! We're so happy to hear that what started as a browsing visit turned into a positive buying experience for you. It's important to us that our customers feel comfortable and welcome, no matter if they're just looking or ready to buy. We're glad our staff wasn't pushy and created a pressure-free atmosphere for you. Thank you for choosing Capitol Chevrolet and for recommending us! We wish you many happy miles in your new car. Please stop by again anytime, for service or just to say hello!
Compared to my last visit at Capitol Chevrolet, the service and atmosphere had changed completely! My last visit was closer to the transitional period between owners and there were definite kinks needing attention. Today was such a positive experience from the moment I dropped off my vehicle to the time that I drove off. My faith in Capitol Chevrolet has been restored and has grown. Cheryl and every person I interacted with was friendly, courteous, and professional. Adrian
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that your recent visit was such a positive experience, especially compared to your last one. We appreciate you taking the time to share your experience, and we sincerely apologize for any shortcomings during your previous visit. We were definitely in a transitional period, and we understand how that might have impacted your service. We're happy to hear you noticed the improvements we've made to both our service and atmosphere. We take customer feedback serio... read more
I really enjoyed my experience dealing with Calvin and the team. I'm enjoying my pre-owned BMW.
Business response:
We're thrilled to hear you had a positive experience with Calvin and the team! We appreciate you taking the time to share your feedback. Calvin is a great asset to our team, and we're happy he could help you find the perfect pre-owned BMW. We're glad you're enjoying your new car! There's nothing better than finding the perfect vehicle. Welcome to the Capitol Chevrolet family! We hope you have many happy miles in your new BMW.
Freddie Brown was very pleaseing to work with. He has even called me and to see if I have any questions One thing I would like to add is speed up the buying process so don’t take as long
Business response:
Thank you for taking the time to leave a review, and we're delighted to hear you had a positive experience working with Freddie Brown! His dedication to customer service is a valuable asset to our team, and we appreciate you mentioning his follow-up call. We understand your feedback about the buying process taking longer than you'd like. We're always looking for ways to improve efficiency while maintaining thoroughness. We'll be sure to share your comments with our team to see where we can streamline the process for future c... read more
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.4 star rating with 12,842 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is open now. It will close at 9:00 p.m.