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Care Station Medical Group
- Urgent Care
- West Orange, NJ
About this business
Location details
456 Prospect Ave., West Orange, NJ, 07052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I was seen by the doctor in a good time. I was given a prescription that helped my upper respiratory infection.
Business response:
Thank you for your kind words, Holly. We really appreciate you taking the time to share your experience with us. Our team strives to continually improve our performance, and we hope to deliver an even better experience in the future. Erica G. Care Station Medical
It’s ok service only you have to wait patiently if you go before 7:00 pm
Arrived 3pm for a 4pm appointment just so I could be waited on “ON TIME” and was in waiting room until 4:40. Was taken to the patient’s room and had another 30 minute wait for the Dr. Once Dr arrived, In 40 minutes I had a Dr. exam, blood work, an EKG, and a B12 shot. Staff and Dr. was excellent and courteous. The wait times were awful!!! If I had come 1 hr and 40 min late for the appointment I would have been told to reschedule!!!!! This is not the first time this has happened but it is my last!!! If it happens again. ... read more
Business response:
Hi Janice , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
The PA refused to give me a weeks supply of blood pressure maintenance Med. Went in and declined for that PA to see me because she never thought what could happen to me without meds for 3 days. Saw a new doctor who asked me what Med he should give me because my current Med was on back order at the pharmacy. I waited 3 and a half hours to be seen. Had to open the door and ask if I was forgotten. One of the Med Tech told me I could leave and come back after waiting 3 1/2 hrs . Finally I was seen. The doctor said he e- faxed ... read more
Business response:
Hi Althea , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
First- the front desk has no respect for our time checking in. Second- the medicine was not covered by my medical insurance third - I called to report the info about the medicine and it took more than a day to get a call back. I do t recommend this group as I feel they need better client care, time respect, call backs/. I tried but I’ll move on!
Visit the care station for one problem and end up with more problems end Up going to the emergency room and skin doctor after seeing Dr. conte Salvatore... also Dr. Salvatore was not very pleasant at all .... :-(
Business response:
Hi Donna , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
I’m not sure if the lab tech was a student or not but if she was I did not appreciate her taking my blood without supervision. She was not able to get the blood at one point and after moving the needle SEVERAL times trying to get more blood she left a terrible bruise. She kept asking if I drank any water during the day. She had to go get a nurse or seasoned lab tech to come in and take blood from my other arm which she had no problem doing. I do not appreciate being worked on by a student without supervision if she was... read more
Business response:
Hi Julia , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
The doctor was great The assistants no experience and very unprofessional they should not be in the medical field
Business response:
Hi Dennis , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
Long wait (over 40 mins)to see dr.
Frequently asked questions about Care Station Medical Group
How is Care Station Medical Group rated?
Care Station Medical Group has a 3.9 star rating with 1,372 reviews.
When is Care Station Medical Group open?
Care Station Medical Group is closed now. It will open at 8:00 a.m.