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Carmack Moving & Storage

4.7

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Location details

45055 Underwood Ln, Suite 140, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7527 reviews
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Andrew Deleyiannis's profile image
Andrew Deleyiannis 
5 years ago

you get what you pay for :( 

Kyle Petronella's profile image
Kyle Petronella 
5 years ago

We cannot rate Carmack highly enough. Debbie, who put together the estimate over the phone was scary accurate with the amount of boxes it would take to pack various spaces, the size of the truck that we would need, and how long it would take the movers to load and unload. Not only did the moving team need exactly the amount of time she estimated, but they were exceptionally punctual on both ends of the move as we needed to store our items for about a week. I can't imagine using anyone else for moving services and have recomm... read more

J Veyera's profile image
J Veyera 
6 years ago

I received their number, called them and within 2 hours they were here and moved my safe. Their price was half of that of another company I contacted who could not move the safe for several days. 

Business response:

Thank you and we are so happy that we were able to accommodate you! Stay safe and we appreciate the review! 

Robert Shelton's profile image
Robert Shelton 
8 years ago

The Carmack team of movers were nice and professional, but as happens sometimes, damaged a few pieces of furniture and destroyed a kitchen table. This was not our first move, so we weren't upset, because "things happen." However, this is why you should STAY AWAY from Carmack. After sending Carmack the pictures, as a part of the claims process, and waiting several months, as is the requirement under their policy, they denied the claim, saying that there wasn't enough damage to warrant paying us. Not paying for the minor damag... read more

Business response:

COMPANY RESPONSE PLEASE READ - FALSE REPRESENTATION While I completely accept responsibility for having an inexperienced sales person, who is now no longer with the company, underestimate the scope of the [Member Name Removed]'s pack and move, this review is filled with inaccurate and quite frankly slanderous accusations. I have built a company focused on fairness to my crews and to my customers, with many repeat customers over the 35 years in business and over 100 A ratings on Angie's List. We at Carmack do not underbid to ... read more

Harriet Singleton's profile image
Harriet Singleton 
9 years ago

unknown Moving household furniture and belongings 370 miles. 

Business response:

Thank you for choosing Carmack Moving and we all wish you the best of luck in your new home! 

Melissa Lopez's profile image
Melissa Lopez 
9 years ago

That was actually quite disastrous. The numbers they gave me on the estimate were not the numbers that happened in actuality and so that I very much disliked. In the middle of the job they said we needed to have additional movers come, so that was a surprise and I disliked that. They did not pack up anything that was not boxed or even like large trash cans orduffle bags and all kinds of things they said needed to be boxed which is not true for moving companies. Talking about the extra people they said that because it was suc... read more

Lucian Shockey's profile image
Lucian Shockey 
10 years ago

Working with Carmack began well with a competitive estimate, scheduling, and contract finalization. Carmack deferred the pack date by a day, from a Sat to a Sun, which I thought was to my advantage - to have a little more time organize items and prepacked boxes before the pack and load, but in hindsight I'm not so sure. The packers arrived on time and I walked them through the spaces pointing out items that should not be packed. It was not long after packing began that chaos began to take over. With 3-4 packers, in a smaller... read more

Siobhan Hinker's profile image
Siobhan Hinker 
10 years ago

unknown . 

Eleni Jarrell's profile image
Eleni Jarrell 
10 years ago

unknown . 

Business response:

Thank you for using Carmack Moving & Storage for your move! - Robert Carmack 

Frequently asked questions about Carmack Moving & Storage

How is Carmack Moving & Storage rated?

Carmack Moving & Storage has a 4.7 star rating with 527 reviews. 

When is Carmack Moving & Storage open?

Carmack Moving & Storage is closed now. It will open at 9:00 a.m.