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45055 Underwood Ln, Suite 140, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carmack was excellent. Fantastic customer service..they were friendly and reasonable to deal with. Also very responsive given the incredibly busy time period of the move. They were professional, only required a reasonable deposit, and allowed it to be paid via credit card (NOTE, allowing payment via credit card is a sign of a company that stands behind their product--a lesson a friend learned elsewhere the hard way). There was a little hiccup with getting to the destination in a reasonable time; it appeared the drivers didn'... read more
Business response:
Thank you for the feedback and for choosing Carmack Moving and Storage. Happy New Year and we wish you the best in your new home! -Robert Carmack
From the timely and friendly estimate to the last minute change in delivery, Carmack made our move effortless. Their crew worked quickly in unloading a single family home, with over 100 boxes and another 100 non-boxed items. They even created shelving in the truck for some of our hunting trophies. They were very careful with packing it all in, securely and tightly. The only thing that would have been even more helpful was faster confirmation of shipping and arrival time in Florida. It seemed no one could tell us exactly when... read more
Business response:
Thank you for choosing Carmack for your relocation to Florida. We love to hear that were pleased with our work; making your move effortless! Your feedback is important and will be used to improve communication during the transportation and delivery of your valuables. Thank you again and best wishes!
I had recently retired and was moving from Alexandria, VAto a small town in WV. This was a very stressful time for me. However, Carmack made the move much easier for me. Debbie Gass, who packed me, was incredibly organizedand very careful of all items to be packed including 2 china cabinets!! She was very personable andwas prompt and really knew how to get the job done. I really wanted to make the move in one day and Carmack made it happen. Ernesto and his crew arrived promptlyat 8 a.m. and had me loaded on the truck before ... read more
Business response:
It was our pleasure to move you! We are very glad to hear from you that we were successful in reducing the stress of moving and we all wish you the very best in your new home. - Rob Carmack
unknown The two movers with a big truck came to the storage area in Manassas; they kept in touch via phone to let me know their arrival time (early). Move went easy, and they left to drive to final location. I was happy with their efficient delivery and clean up.
Business response:
Thank you for your review and business!
Carmack is great! Mike met us at our townhouse a couple weeks prior to the move and scoped out what we had to move and gave us some tips on packing and what kind of boxes to buy. On the day of the move the team showed up right on time and got to work. They had half of our house packed up in under an hour and we were completely packed within two hours - amazing. We made a stop at storage and they unloaded what was staying in about 30 mins. We then headed out to Ashburn and they hoofed it up 3 flights to our tiny temporary apa... read more
Business response:
We appreciate that you have many choices for movers and that you were more than satisfied with Carmack Moving and Storage. Our crews have hearts of gold and always strive to give the best service! Thank you for the recognition and rating - it means a lot to us all!
unknown Only complaint was didn't get exactly what was paid for. The deal was for four men and got three. The three that did the job worked hard and did great job.
Business response:
Thank you for choosing Carmack Moving& Storage by purchasing our Angie's List Storefront deal. We appreciate you letting us know that the crew did a great job for you as well as bringing your concern to our attention. Upon reviewing your complaint; the deal purchased was for $595 for a 26-Foot Moving Truck, a 3-person Crew for 4 hours and 15% off moving supplies. The good news is that you did get what you paid for! We do sincerely apologize for the confusion the typo in the paperwork caused and always use all feedback to mak... read more
unknown They were fabulous!!
Business response:
Thank you for calling Carmack Moving & Storage to help you finish up your move. We appreciate our fabulous customers!
The movers did an excellent job on both ends of the project. Everything was done very competently and in a timely manner. Ernesto and his crew were very cooperative, didn't damage anything, and successfully followed detailed directions from me in terms of the placement of furniture items and boxes on the move back into the house. My main office contact, Debbie, was always very responsive in terms of scheduling the moves. I would characterize Carmack as a mid-range company in terms of price, neither the most or least expensiv... read more
Business response:
We wish you the best in your new home and sincerely thank you for your business!
Guys were very punctual, loaded everything very quickly and unloaded and set up at destination with not delays. transport some furniture and piano from Charlottesville to Falls church
Business response:
Thank you for choosing Carmack Moving & Storage.
Carmack Moving & Storage has a 4.7 star rating with 527 reviews.
Carmack Moving & Storage is closed now. It will open on Monday at 9:00 a.m.