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Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
87 South Main Street, Concord, NH, 03301, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
As first time homeowners, my husband and I entered this process not knowing a the first thing about buying a home. Thankfully, we found Carol through a referral from our realtor and the rest is history. Without physically having to hold our hands (thought we came close!), Carol walked us through all of the essential information and an idea of what the process would entail. We always felt comfortable knowing we had Carol's expertise working hard for us.
Business response:
Thanks Ashleigh, you both did a great job sharing most of the load with the paperwork yourselves! It was a pleasure to help you and I hope you love your home for many years! :)
My whole experience was fantastic. They were always available when I had a question. My questions via email where answered almost immediately which was so important when panic about something arose. They had a level of expertise that I had expected and hoped for. The whole team worked seamlessly and I felt I could just let them do their work and know nothing was being missed and they were on top of things.
Business response:
Thank you so much Nancy, it was our complete honor too and you did such a great job sticking in there with all of the tough competition. I hope you absolutely love the new home you did get! :)
I cant sing praises high enough for Carol! She made every step of the process painless and knew the details of our loan consistently (and sometimes better than me)! There was a level of compassion and professionalism that were unmatched in our home-buying process and I wish I could buy several more houses so I could work with her again! :-)
Business response:
You are so sweet Chelsi, thank you!!! I'm so glad we could help you in your move, I know it was more difficult being at such a distance. And thank YOU for your nice gift after closing. We're here if you need anything else with your new beautiful home! :)
I met Carol around 4.5 years ago while I was going through some major life hardships (new baby and a divorce) and though I was trying to refinance, I couldn't due to some financial/credit score issues. Carol never made me feel bad about the situation, was supportive, and even over the 4 years would check in with me and see how things were going, again, always being positive and supportive. I finally was able to refinance in the fall of 2017 and she was so professional, supportive, and thorough in the process. I highly recomm... read more
Business response:
Thanks Molly! It was such an honor to help you and I am truly impressed with the hard work you did to put yourself in a good position so that it was a breeze to help you! :)
They work very quick, from putting an offer in to close was a matter of a few weeks. They are quick to get back to you with any questions you might have during the process. They were very helpful.
Business response:
Thanks Jessica, it was a pleasure to help your family! :)
Carol was amazing! We could not have asked for a better mortgage consultant. The transition to buying our new home was seamless. We would recommend Waterstone Mortgage to all our friends and relatives for their mortgage needs.
Business response:
Thanks Jessica, you were awesome yourself!!! I'm so happy your family was able to move into your dream neighborhood, it was an honor to help! :)
This was a quick, easy and professional process for us. Would definitely recommend Carol to anyone looking to refinance or get a new mortgage. She makes it very easy!
Business response:
Thank you so much, it was truly a pleasure to help your family accomplish it's goals. We're here for you any time and hope you can make it to one of our future events! - Carol
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.