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Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
87 South Main Street, Concord, NH, 03301, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our whole experience with carol was awesome!. Would highly recommend her to anyone. She knows her job and ensures assistance thru the whole process
Business response:
Thank you so much, it was wonderful to finally get you into your new home. You did awesome persevering, 3rd times the charm! :)
Working with Carol was fantastic! She helped us understand our options, communicated clearly and frequently throughout the process and made sure that we had no surprises! Our closing was smooth and we now have a home to call our own! I cannot recommend her and the team at Waterstone highly enough.
Business response:
Thanks so much Monte, so glad we could be part of your new home experience. We loved working with you both! :)
Carol is amazing to work with. She is thorough and her attention to detail leaves no surprises in the end. I have used her for 2 separate loans and in both transactions she has gone above and beyond to ensure the deals closed quickly and without any issues
Business response:
Thanks so much! Honestly you both made your quick close possible on this one, awesome job! I'm so honored we could help. You'll truly love your new home for many years! :)
Carol was great to work with. Easily reachable and fast turn around of requests. She helped make my dream come true to own my own home. I would refer her to anyone looking for a mortgage broker.
Business response:
Thanks so much Tammy, we're so incredibly happy for you!!! :)
As first time homeowners, my husband and I entered this process not knowing a the first thing about buying a home. Thankfully, we found Carol through a referral from our realtor and the rest is history. Without physically having to hold our hands (thought we came close!), Carol walked us through all of the essential information and an idea of what the process would entail. We always felt comfortable knowing we had Carol's expertise working hard for us.
Business response:
Thanks Ashleigh, you both did a great job sharing most of the load with the paperwork yourselves! It was a pleasure to help you and I hope you love your home for many years! :)
My whole experience was fantastic. They were always available when I had a question. My questions via email where answered almost immediately which was so important when panic about something arose. They had a level of expertise that I had expected and hoped for. The whole team worked seamlessly and I felt I could just let them do their work and know nothing was being missed and they were on top of things.
Business response:
Thank you so much Nancy, it was our complete honor too and you did such a great job sticking in there with all of the tough competition. I hope you absolutely love the new home you did get! :)
I cant sing praises high enough for Carol! She made every step of the process painless and knew the details of our loan consistently (and sometimes better than me)! There was a level of compassion and professionalism that were unmatched in our home-buying process and I wish I could buy several more houses so I could work with her again! :-)
Business response:
You are so sweet Chelsi, thank you!!! I'm so glad we could help you in your move, I know it was more difficult being at such a distance. And thank YOU for your nice gift after closing. We're here if you need anything else with your new beautiful home! :)
I met Carol around 4.5 years ago while I was going through some major life hardships (new baby and a divorce) and though I was trying to refinance, I couldn't due to some financial/credit score issues. Carol never made me feel bad about the situation, was supportive, and even over the 4 years would check in with me and see how things were going, again, always being positive and supportive. I finally was able to refinance in the fall of 2017 and she was so professional, supportive, and thorough in the process. I highly recomm... read more
Business response:
Thanks Molly! It was such an honor to help you and I am truly impressed with the hard work you did to put yourself in a good position so that it was a breeze to help you! :)
They work very quick, from putting an offer in to close was a matter of a few weeks. They are quick to get back to you with any questions you might have during the process. They were very helpful.
Business response:
Thanks Jessica, it was a pleasure to help your family! :)
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 218 reviews.
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open on Monday at 9:00 a.m.