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Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
87 South Main Street, Concord, NH, 03301, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Communication was clear with 100% transparency. I was extremely happy and would recommend this lender to anyone. All transactions were also professional.
Business response:
That's great to hear, Megan! We're glad you had a positive mortgage loan experience with Carol and her team. Thanks for taking the time to share your feedback.
Communication was clear with 100% transparency. I was extremely happy and would recommend this lender to anyone. All transactions were also professional.
Business response:
That's great to hear, Megan! We're glad you had a positive mortgage loan experience with Carol and her team. Thanks for taking the time to share your feedback.
My husband and I are not easy people to deal with and can be very picky. Carol was great and helped me keep calm and not panic to much. I would recommend her to anyone who needed a lender.
Business response:
Thanks for the 5-star review, Rickie! We're glad Carol provided an exceptional loan experience for you. When it comes to finding the correct loans for our clients' unique situations, we're picky too! Enjoy your new home.
I worked with Carol for well over a year as it took that long to sell my Florida property. I had three property contracts in New Hampshire, closing finally on the last one. With each contract Carol was efficient, available and extremely supportive. Her instructions were clear, concise and if there was something I did not understand she was right there with an explanation. Having Carol in my corner certainly relieved stress.
Business response:
That's great to hear! Having a loan professional who communicates clearly and regularly certainly creates a more streamlined loan process. We hope you'll return to Carol for your future home purchase and refinance needs!
Carol made our refi a very easy process. She was very thorough in presenting our options and explaining how everything would work. She will make sure you're doing your homework too - which made our closing super fast!
Business response:
Thanks for the 5-star review, Jarrod! Fast closings are always awesome. We're glad you had an easy refinance process with Carol and her team.
Recently moved to NH from the Midwest. Carol & her staff were so helpful in educating us & finding the best loan for our needs. The pro we needed to guide us through the buying process.
Business response:
You are very welcome and we were so happy that you were able to make the move quickly to line up with the new job. All the best to you being back in NH!
Carol and her team were always one step ahead of the process. Stress free for us! Friendly and understanding from the first encounter. We highly recommend!!
Business response:
We're happy to hear you had an awesome home loan experience with Carol. Thanks for the feedback, Andrew and Diane! Enjoy your home.
Excellent job. Kept us in the link every step of the way. We were easily able to do all transactions electronically even while we were still traveling. Immediately responded to emails and answered all my questions. What else could you ask for?
Business response:
Thanks for sharing your experience! We're glad you had an efficient mortgage experience with Carol and her team. It's always a plus when you can use technology to its full advantage, and complete your mortgage process anywhere!
Buying homes is a stressful time and Carol at Waterstone and her team made it so much easier for us and were there rooting us along through the process and calming us down when we had any freak out moments. We challenged her to get it done in a short time frame and she pulled it of even gave us last second adjustments on terms and rates. We couldn't have been happier working with her team.
Business response:
Thank you so much Todd! It's always an honor to help a family into a new home, and was especially exciting to help you achieve your wife's childhood dream! You were both a delight to work with!
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.