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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every question, every concern and every inquiry was answered with care and efficiency. I would recommend Carol and her team to anyone...in fact I already have. Grateful for them treating me like a human and not a number.
Business response:
We are so glad Carol and her team provided such a positive experience! We look forward to working with you again sometime in the future.
I was referred to Carol through my realtor and thank goodness for that! Carol was so personable, funny, knowledgable and accessible. Whenever I had questions (there was a lot) she responded quickly.
Business response:
Thank you for sharing your experience with us, Katelyn. We're glad you were referred to Carol and that your experience with her was amazing. Congratulations on your new home!
I used this lender for my original mortgage. and later to refinance. Both times it was a professional, curteous, experience with Carol Zink-Mailloux, a branch manager. If you are looking for a good lender i recommend waterstone and more specifically Carol Zink-Mailloux in NH.
Business response:
Thank you so much for your kind words and glowing comments, it's been a pleasure helping you with your home financing!
Carol has helped me finance a few different properties and she is a true professional. Her years of experience in the mortgage lending industry are obvious. She has knowledge of different scenarios, mortgage products and markets. She and her team always answer questions and communicate in a timely manner, usually immediately. I like to do things electronically, by email, etc and they certainly are able to meet those needs. Carol is helpful, pleasant, knowledgeable and has a great sense of humor to boot. I highly recommend he... read more
Business response:
Thanks so much Lauren! It's always an honor to work with you and your clients. I'm so glad the electronic communication works for you, we just started Eclosings a few weeks ago, you would love that as well I'm sure!
Carol was very attentive and answered all our questions on a timely basis. The entire process for our refinance was extremely easy with Carol. I would highly recommend using her.
Business response:
We're glad your refinance was a breeze, thanks to Carol and her team. Thank you for taking the time to share your experience and to leave us this 5-star review.
Carol and her team were absolutely wonderful! We gave them a bit of an impossible task, closing in a very short period of time, yet they came through! Not only did they come through, they were very patient, understanding, professional, and so much more.. I could go on about how grateful I am for them helping me through the hectic process of purchasing my first home :)
Business response:
Thank you for taking the time to share you experience with Carol and her team. We are so happy to hear that your first homebuying experience was everything you hoped for and more;Especially closing with a lower interest rate and lower closing costs! We hope you are enjoying your new home, congratulations!
Carol and her team were excellent when it came to clear and concise information in a timely manner. Always avialbale and willing to answer questions with a positive attitude.
Business response:
Thank you for taking the time to write this review for Carol and her team. I am sure you were a pleasure to work with as well, Joshua! We look forward to working with you again, should you have future homebuying or refinancing needs.
I can't recommend Carol highly enough. She is knowledgeable and incredibly competent in terms of her position. She is also personable and incredibly friendly and relatable. Her response time blew me away. Oftentimes she would respond to my e-mails in a matter of minutes. I had endless questions and she was always gracious about that, knowledgeable, and informed. I was new to this whole process and she was there for me every step of the way. She even went out of her way to come to my closing and brought a special gift. Carol ... read more
Business response:
Thank you for this review, Jillian. A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Carol was there to walk you through the refinance process. Thanks again!
We’ve used Carol Youmans Zink-Mailloux twice as our mortgage broker, and couldn’t imagine working with anyone else. We’ve recommended her to all of our family and friends!
Business response:
We appreciate you taking the time to write this review and your recommendations. It's wonderful that you have had such great experiences with Carol. We look forward to working with you on your future homebuying or refinancing needs.
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.