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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carol and her team were absolutely wonderful! We gave them a bit of an impossible task, closing in a very short period of time, yet they came through! Not only did they come through, they were very patient, understanding, professional, and so much more.. I could go on about how grateful I am for them helping me through the hectic process of purchasing my first home :)
Business response:
Thank you for taking the time to share you experience with Carol and her team. We are so happy to hear that your first homebuying experience was everything you hoped for and more;Especially closing with a lower interest rate and lower closing costs! We hope you are enjoying your new home, congratulations!
Carol and her team were excellent when it came to clear and concise information in a timely manner. Always avialbale and willing to answer questions with a positive attitude.
Business response:
Thank you for taking the time to write this review for Carol and her team. I am sure you were a pleasure to work with as well, Joshua! We look forward to working with you again, should you have future homebuying or refinancing needs.
I can't recommend Carol highly enough. She is knowledgeable and incredibly competent in terms of her position. She is also personable and incredibly friendly and relatable. Her response time blew me away. Oftentimes she would respond to my e-mails in a matter of minutes. I had endless questions and she was always gracious about that, knowledgeable, and informed. I was new to this whole process and she was there for me every step of the way. She even went out of her way to come to my closing and brought a special gift. Carol ... read more
Business response:
Thank you for this review, Jillian. A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Carol was there to walk you through the refinance process. Thanks again!
We’ve used Carol Youmans Zink-Mailloux twice as our mortgage broker, and couldn’t imagine working with anyone else. We’ve recommended her to all of our family and friends!
Business response:
We appreciate you taking the time to write this review and your recommendations. It's wonderful that you have had such great experiences with Carol. We look forward to working with you on your future homebuying or refinancing needs.
We were referred to Carol at Waterstone Mortgage by a friend and will be recommending to our friends as well. This was the second home we have purchased and the process went waaaaay smoother than the first. Waterstone's website was simple to navigate and made the process so convenient. We moved from NC to ME and were well taken care of by Carol. It felt like we were in the same State. Very attentive and always had an answer to our questions. She really made us feel like we were the only ones she was working with. Worked with... read more
Business response:
Thank you for this wonderful review, Harnois. We're glad you experience with Carol and Waterstone Mortgage was a smooth process. We pride ourselves on providing our customers with exceptional service and it sounds like you received nothing but the best from Carol and her team. We look forward to working with you and your friends in the future. Thanks again!
The loan process was very fast and was able to close on home in less than a month with a VA loan. They kept me informed every step of the way throughout the loan process.
Business response:
Thank you for taking the time to write this review, Gloria. A fast and easy loan process is not possible without the help of a knowledgeable, professional loan originator like Carol. We hope you are enjoying that new home of yours! Thanks again.
Carol and her team have great skills in communicating the process to you every step of the way. They are very patient and are able to move you on to the next step of the process systematically. I have done business with them 2x, thus far. They absolutely exceeded my expectations. They are a First class operation. Why go to other lenders when the best is here? 5 stars
Business response:
Brian, we appreciate you taking the time to write this review for Carol and her team. Having a team that communicates every step of the way, brings clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the future, for your refinancing or purchase needs. Please don't be a stranger!
The process and web access to make thing go quickly made it very convienent for us. Everyone was quick to respond with any questions we had. Thanks much
Business response:
You're very welcome and I'm so glad you found the process easy to work with. Thank you too for being awesome to work with! :)
Carol was amazing! She personally met with us to walk through the process of selling our house and buying our home. She answered all our questions and made a point to follow up a few days later to make sure we didn’t have any follow up ones. She communicated with us every step of the way and explained the various options we had in a way we (non-finance) people could understand. Carol was truly amazing and has an amazing team behind her!
Business response:
Thank you so much for the wonderful feedback, I'm so glad you felt well taken care of! I personally feel good that this experience was better than the one you had with a different company in the past. :)
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 218 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open on Monday at 9:00 a.m.