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Carol Zink at Waterstone Mortgage NMLS #158936

5.0
  • Mortgage Lenders
  • Concord, NH

About this business

FinanceMortgage Lenders

Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more

Location details

87 South Main Street, Concord, NH, 03301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0240 reviews
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Harnois's profile image
Harnois 
5 years ago

We were referred to Carol at Waterstone Mortgage by a friend and will be recommending to our friends as well. This was the second home we have purchased and the process went waaaaay smoother than the first. Waterstone's website was simple to navigate and made the process so convenient. We moved from NC to ME and were well taken care of by Carol. It felt like we were in the same State. Very attentive and always had an answer to our questions. She really made us feel like we were the only ones she was working with. Worked with... read more

Business response:

Thank you for this wonderful review, Harnois. We're glad you experience with Carol and Waterstone Mortgage was a smooth process. We pride ourselves on providing our customers with exceptional service and it sounds like you received nothing but the best from Carol and her team. We look forward to working with you and your friends in the future. Thanks again! 

Gloria Davis's profile image
Gloria Davis 
5 years ago

The loan process was very fast and was able to close on home in less than a month with a VA loan. They kept me informed every step of the way throughout the loan process. 

Business response:

Thank you for taking the time to write this review, Gloria. A fast and easy loan process is not possible without the help of a knowledgeable, professional loan originator like Carol. We hope you are enjoying that new home of yours! Thanks again. 

Brian Jancosko's profile image
Brian Jancosko 
5 years ago

Carol and her team have great skills in communicating the process to you every step of the way. They are very patient and are able to move you on to the next step of the process systematically. I have done business with them 2x, thus far. They absolutely exceeded my expectations. They are a First class operation. Why go to other lenders when the best is here? 5 stars 

Business response:

Brian, we appreciate you taking the time to write this review for Carol and her team. Having a team that communicates every step of the way, brings clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the future, for your refinancing or purchase needs. Please don't be a stranger! 

bm416's profile image
5 years ago

The process and web access to make thing go quickly made it very convienent for us. Everyone was quick to respond with any questions we had. Thanks much 

Business response:

You're very welcome and I'm so glad you found the process easy to work with. Thank you too for being awesome to work with! :) 

Tmaz's profile image
5 years ago

Carol was amazing! She personally met with us to walk through the process of selling our house and buying our home. She answered all our questions and made a point to follow up a few days later to make sure we didn’t have any follow up ones. She communicated with us every step of the way and explained the various options we had in a way we (non-finance) people could understand. Carol was truly amazing and has an amazing team behind her! 

Business response:

Thank you so much for the wonderful feedback, I'm so glad you felt well taken care of! I personally feel good that this experience was better than the one you had with a different company in the past. :) 

zuser201411011653377's profile image
zuser201411011653377 
5 years ago

Carol and her team were fantastic. They helped me every step of the way. No matter how many questions I asked she was always patient and gave me the most friendly responses. Thank you Carol! 

Business response:

Thank you for the 5-star review! We're happy to hear that your mortgage experience was a very positive one thanks to Carol and her team. Enjoy your new home! 

jbeach828's profile image
jbeach828 
5 years ago

Carol made the mortgage process so easy. Highly recommend her to anyone buying a house!! Carol and her team responded very promptly to any questions we had and even sent us a gift when we got into our new home. 

Business response:

It was such a pleasure to help you both, I know you'll enjoy many happy years in your perfect new home! :) 

mattyvz71's profile image
mattyvz71 
5 years ago

Being a first time home buyer I had allott of questions. The team always got back to me quickley. Everyone I worked with was friendly. They made the whole thing go smoothly. I recomend them to anyone looking for a mortgage. 

Business response:

We appreciate the feedback, Matt. Having a responsive and friendly team to work with certainly makes the home loan process a positive experience! We hope you're enjoying your first home. 

matt's profile image
5 years ago

Being a first time home buyer I had allott of questions. The team always got back to me quickley. Everyone I worked with was friendly. They made the whole thing go smoothly. I recomend them to anyone looking for a mortgage. 

Business response:

We appreciate the feedback, Matt. Having a responsive and friendly team to work with certainly makes the home loan process a positive experience! We hope you're enjoying your first home. 

Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936

How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?

Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews. 

When is Carol Zink at Waterstone Mortgage NMLS #158936 open?

Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.