This profile has been claimed by the business owner or representative.
Carpets Plus Outlet, Inc. offers sale & installation of retail and commercial flooring and window treatments in Lake County IL and Kenosha & Racine County WI. Family owned and operated for over 20 years, Carpets Plus Outlet, the home of red carpet service, has Racine and Kenosha’s largest in-stock selection of quality flooring. Owners Neil and Penny Fuhr have over 40 years of experience in the flooring business. We have served southeastern Wisconsin and the surrounding area with pride since first opening our store i... read more
1241 22nd Ave, Kenosha, WI, 53140, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
I'm Really Happy with My Carpet I really appreciated how friendly and down to earth they were at Carpets Plus Outlet. The salesperson walked me through a bunch of carpet choices. I asked for her recommendations and they were very helpful. I'm really happy with my carpet, it's super soft and it looks beautiful. The install was a snap. I hired them to move my very heavy furniture and they took care of it. It was a very good experience. I think the pricing was very reasonable. It was about the the amount I was hoping for and ex... read more
Business response:
Thank you for the review, Jennifer! The whole team here at Carpets Plus Outlet really appreciates your awesome feedback. It's so good to hear that you love your carpet! We love hearing about the experiences and the final product. Thanks for using us for your project and we hope to see you again! Arizona
Great Carpet Service Carpets Plus Outlet delivered a five-star service for me and I would definitely recommend the company to other people. I have used them in the past, but most recently, the staff added carpet for different parts of my house (including the family room, basement, and hallway). I think that the employees are always professional and easy to work with. I was really satisfied with the overall results, so I would consider hiring them again for another service if I needed to.
Business response:
Thanks for the great review, Rod! We hope your family room, basement, and hallway are just as you pictured they would be, and we're glad the experience was professional and positive! We'd love to work with you again! -Arizona
Great Service I thought that Carpets Plus Outlet provided an excellent service and I would definitely recommend the company to other people. Most recently, one of the employees came out to replace two tiles that got scratched underneath the stove. I find the staff to be professional and easy to work with. I would be happy to use them again for another service. Overall, I was just very satisfied with the results. The employee was friendly and he got the job done in a reasonable amount of time.
Business response:
Hey Mark, thanks for the review, we truly appreciate it! So glad we could help you replace those tiles and that our team was able to make your experience with us so positive. We would love to work with you in the future, just let us know! -Arizona
Great service I can't be happier with the new floors, woodwork and doors. They also were able to work to my schedule which was slow as I did some immediately and then a little more a couple months later even though I contracted it all up front. The installer was just awesome and paid attention to detail. He also cleaned up at the end of every day.
Business response:
Glad we could help, David! Thank so much for you review, it means a lot to the team here at CPO. We're happy to hear your installer was awesome, and we hope to continue working with you on future projects!
Delivery a Great Customer Experience! From the time we walked into the store until the products were installed at our home the staff was extremely attentive. They communicated on a regular basis and went out of there way to make sure there was no issue during install. Would highly recommend!
Business response:
Hey Tracy! Thanks so much for the awesome review. We are so glad that everything went well and the process was smooth. We try to communicate as quickly and effectively as we can, and are so happy to hear it's working! Hope we get the chance to work with you in the future! Arizona
Thank You to the Carpets Plus Team We recently installed Kardean laminate flooring from Carpets Plus. Great product! Carpets Plus also installed carpeting in a bedroom recently. We have used them consistently in a number of our homes over the years. There prices are competitive, the people are knowledgeable and above all, they listen. Jewel of a firm.
Business response:
Thanks so much, Jim! That's so kind of you to say, and we are so happy that all of our projects together have gone well. We really try our best from start to finish to make the process smooth and positive, and we really appreciate the kind words. We'll pass them on to the team, I'm sure they'd be happy to hear it!
Great Customer Service. I've been at my condo now for about 15 years and finally decided to change out my carpet with the help of Carpets Plus Outlet. They showed me what worked best for me seeing as I have two cats and needing something durable. They provided me with multiple options and I was able to choose exactly what I wanted. They set up a time and date for the installation, everything was completed in about 2 days and I was very happy with the results. Also, recently one of my cats tore up the carpet a little bit in o... read more
Business response:
Chad, Thanks for the great review! Glad we were able to help guide you the right carpet for your situation of sharing your home with kitties. Other styles may not have so easy to fix. Even with a tiny repair like yours. Hope you continue to enjoy the fresh, new look of your living space for many years to come. Thanks again! Tina
No need to shop anywhere else. This was not our first time using Carpets Plus Outlet and will not be our last. They are always friendly, professional and stand by their product and installation. Matt went back to the store in between measuring jobs to order our carpet to ensure we could have it installed as soon as possible. The 8 lb. padding is standard and not an upcharge and they do not charge a premium for only doing one room as other carpet stores do. I would highly recommend Carpets Plus Outlet.
Business response:
Thanks for the amazing review, Linda! So happy to hear the selection and installation went well and we're glad your experiences with us have been great. We hope you love your new carpet and look forward to working with you on more projects!
Good Experience I had a good experience with Carpets Plus Outlet. They were helpful in choosing the tile flooring material that I wanted. The employees were professional, courteous, and pleasant to work with. I appreciated that they worked quickly to finish the job in a timely manner. They were overall good at putting in the flooring material and I am happy with how everything turned out. There was a slight issue where they put in the wrong tile, but they quickly corrected it. Other than that, I had no issues with the servic... read more
Business response:
Thanks for the great review, Steve! So glad we could help you and that the installation was fixed. We hope to work with you again on your next flooring project!
Carpets Plus Outlet has a 5 star rating with 398 reviews.
Carpets Plus Outlet is closed now. It will open at 10:00 a.m.