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Cascade Falls Apartments
- Apartments
- Akron, OH
About this business
Location details
1761 E Waterford Ct, Akron, OH, 44313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Verified Renter DALLAS and Emily took great care to meet our needs. Everything was very easy. They are so nice and helpful. Clean grounds !!! Parking is good
Business response:
Thank you for your feedback! We’re pleased that Dallas and Emily were able to assist you effectively and that you found everything to be well-maintained. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We appreciate your kind words!
Verified Renter Biggest issue is upstairs neighbor is loud and has a big dog that stomps around but what can you expect at an apartment. Could be better for price. Customer experience with staff has always been good. Maintenance solves issues pretty quickly and staff is easy to contact.
Business response:
We are pleased to hear that our team has been attentive and prompt in resolving your concerns. We understand that noise can be a concern, and we will continue to encourage all residents to be mindful of noise levels. While we strive to provide a comfortable living environment, we also recognize that there is always room for improvement. If you have any more concerns, please don't hesitate to contact us at CascadePM@beztak.com.
Verified Renter smooth treansition and wonderful service from Emily and Dallas.. Wonderful property and very easy to occupy... What great service from staff and maintence.
Business response:
We’re so excited to hear your move went off without a hitch and that Emily and Dallas had your back with awesome service. Nothing beats great teamwork. We're thrilled you found settling in a breeze; your kind words made our day!
Verified Renter Things have gotten slightly better here after the arrival of new staff. Maintenance requests are being addressed faster than before. The areas outside are kept a bit cleaner. The apartments near the bottom still need a lot of attention but there is improvement. The rent has decreased a bit. That’s always helpful. The office staff are very friendly. I’m hopeful that things will continue to improve.
Verified Renter I absolutely love the apartments, wish I could reach the office staff faster and more efficiently, other than that my experience has been great so far!
Business response:
We're glad to hear that you love our community. We appreciate your feedback regarding reaching our team more effectively. Rest assured, we are dedicated to enhancing our communication methods. If you have any urgent needs, please don't hesitate to contact us at CascadePM@beztak.com.
Verified Renter The overall condition of my apartment upon move in was substandard. There was much more cleaning that needed to be done before I could set up my things. There is also a number of kitchen drawers that need replacing as the slides are shot. Also only one of the two bathtubs received refinishing and the other certainly needs it.
Business response:
We regret that your home wasn't in the expected condition upon your arrival. We aim to ensure all apartments are move-in ready, and it's disappointing to hear that we missed the mark. Please contact us at cascadepm@beztak.com so we can address the issues with the kitchen drawers and the bathtub. We're here to help make your living experience more comfortable.
Verified Renter The apartments are okay. When maintenance “fixes” something it’s tend to look pretty terrible or done halfway. It’s like the just want to get it done enough for it to “maybe” work or look “okay”
Business response:
We are grateful for your feedback. We regret to hear about your experience with maintenance. Our goal is to ensure that all repairs are done to a high standard and meet our residents' expectations. Please feel free to contact us at CascadePM@beztak.com for personalized assistance.
Verified Renter Good park, good maintenance team, feels more suburban than downtown Akron. very quiet and parking passes are helpful. the food venues nearby are very diverse.
Business response:
We're grateful to hear that you're enjoying the park and our maintenance team's hard work. It's wonderful to know that our community's suburban charm, peaceful surroundings, and convenient parking are making your living experience better. We're also happy that you're appreciating the diverse food options nearby. Your satisfaction means a lot to us. Thank you for sharing your feedback.
Verified Renter Very quiet and forested, love the environment and how they have listened to our requests when we need maintenance! Love the swimming pool and our balcony!
Business response:
We are truly grateful for your rating! It warms our hearts to hear that you are finding peace and enjoying the amenities in our community. Knowing that our team has been there for you with maintenance brings us joy. Your feedback means the world to us, and we are here to enhance your living experience in any way we can. Thank you.
Frequently asked questions about Cascade Falls Apartments
How is Cascade Falls Apartments rated?
Cascade Falls Apartments has a 3.8 star rating with 211 reviews.
When is Cascade Falls Apartments open?
Cascade Falls Apartments is open now. It will close at 6:00 p.m.