Cavender's Boot City

Jay F. 

on Yelp

8 years ago

We bought some boots in store every thing was fine. The one star is for the on line order. We decided to order on line for more boots as a birthday gifts. Since the size we needed were not available in store. So we placed the order we had a discount code. The site did not accept the code. Called customer service, were told the code is not for the brand we had selected. Fine we paid full price to be delivered. We waited a week then we checked the tracking # it showed it was left on the front door few minutes before. Went outs... read more

Keith G. 

on Yelp

9 years ago

Purchased a belt a couple of months ago and it suddenly broke. Looking at it found that it was not full leather just two thin slices of leather covering an rubber inside. Was concerned if they would allow me to get a different belt I had no problems getting an different belt. 

Jeff B. 

on Yelp

10 years ago

Without a doubt, they have a great selection. However, after the third time I got literally chased down by a salesman who wouldn't take, "thanks, but I don't need any help right now" for an answer and HAD to help me, I just left the store. 

Ana A. 

on Yelp

12 years ago

It seemed like the employees were having some kind of meeting since they were just gathered at the corner of the check out. Turned and looked at us, then went right back to talking and giggling. Which made me uncomfortable. Never, did someone come up to us and ask if we needed help. My husband had to go and ask two guys if they could help us out. They just stared at each other back and forth, like neither wanted to go, but finally one of them did. We ended up getting what we were looking for. Over all, the store is great b... read more