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Cavender's Boot City
- Boot Camps
- Plano, TX
About this business
Location details
3317 N Central Expy, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Just stopped in last weekend to get my very first pair of boots. When I first walked in the door I was a little overwhelmed, but I made my way to the womens boots section and found Tom, and he made me feel right at home. I told him what I was looking for and he was able to make some really great suggestions. He did a great job helping me find the styles I wanted as well as the correct size. He knew the products and different fits/sizing well. I forgot to bring socks but no problem, Tom brought me some. I ended up leaving wit... read more
I am writing to express my disappointment with the customer service I received during my recent visit to your store on July 20, 2025, at approximately 11:30 AM. I visited the store with my family to purchase a pair of boots as a birthday gift for my father. Upon entering, we were not greeted by any staff, despite there being no other customers in the store at the time. Fortunately, we were assisted by a helpful employee in the boot section who kindly helped us find the correct size for the 0725 12N CFFEE PIRARUCU in 10.5EE.... read more
Business response:
Hello, Vanessa. Thank you for sharing your feedback. We’d appreciate the opportunity to learn more and assist you directly. Please reach out to us at customerreviews@cavenders.com.
stopped by I son wanted to have his cowboy hat steam and clean the gentleman was so rude and couldn't believe that actually want money to steam clean the hat and after he was done he was very upset cause he didn't get any money well first offf he haves a job at cavenders I guess he wants a side job there he told my son he accepts cash app or Zelle that's sounds a little weird and shady for a employee to ask for money and he is a manager that's why we go to boot barn there are very friendly and a way better establishment then... read more
The blond cashier with glasses is so rude. Working Monday 4/8 evening. It seemed she got really upset I walked in and interrupted her conversation. It was my first time here. She stared at me until I stated what I needed. Very awkward.
The front desk people have terrible attitudes. It was my first time at this establishment and I asked the girl at the front desk with blonde and black patchy hair where I could find a certain pair of boots(mind you she's doing nothing but looking over her coworkers shoulder) and she said go to the back and gave no guidance whatsoever. If I can give this place a negative stars i would.
I've purchased about a dozen pairs of jeans from this cavenders over the last few years, for I'm a welder by trade and need pants that hold up. So I'm pretty accustomed to their sizing and fit. I went in the other day to pick up another pair, in my usual size, as I have done many times before without issue. Like most people, I get home, take off the tags, and throw the pants in the wash to get off the grime. Washed them on cold, delicate, and air dried them. For whatever reason, the sizing on this pair was different than wha... read more
Normally we shop Boot Barn simply because it is easier to get to. I have not been to Cavender's in years, but decided to head there instead because my perception was it wasn't the Target of western wear like Boot Barn and figured we'd get a little better choice. BUT, super bummed out on the kids' boot section. Most of the kids' boots were made in China. WTH?! Found one style made in Mexico, and one made in India. With several major retailers based in Texas - Nocona and Justin to name a few - how can we not find some Americ... read more
So I went to Cavenders to look for some cute outfits and obviously to buy something so first thing I see when I go inside is the accessories area I see something I like a necklace I look at the dresses and decide to get 2 dress to try on I go up to the counter and see probably like 5 or 4 girls (Hispanic and one male ) I go up to the guy named Jose and told him can he please hold on to my necklace so I can try on my dresses and his like yeah sure and then he asked for my name I was like Marlen M-a-r-l-e-n and I'm assuming... read more
Wife had bought me some work boots for x-mass. I wanted a different style so I went to exchange them. Looked and looked. Asked for help and when I found someone. They blew me off to help someone (white).. sorry that this location is like this.
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.5 star rating with 1,381 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is open now. It will close at 9:00 p.m.