Cavender's Boot City

Bill H. 

on Yelp

13 years ago

Since I am moving to Texas I thought I would look for some boots and a cowboy hat. When I walked in I was shocked at the size of the store. It was like a western Walmart! Boots, hats, western clothes, western home furnishings. They have it all. The only complaint I have is the clothes aren't fat people friendly, Unless you are skinny you aren't getting clothes here. The employees are not very helpful either. Maybe it's because I'm fat and they knew I couldn't buy anything so they didn't bother with me. Only one emplo... read more

Victor K. 

on Yelp

13 years ago

A great place for anyone looking for a large selection of Cowboy boots in Texas. You'll be hard pressed to not want to try on more than one boot and then making the hard final decision. The staff here are friendly and are easily identifable by their Texas Ranger look. My girlfriend was having a difficult time with picking up her first boot but we were helped by a very attentive sales person named Chris. He helped picked out some boots for her and also shared a number of tips and advice in making a decision and caring f... read more

Lauren D. 

on Yelp

14 years ago

Found a very helpful salesman named Chris and enjoyed a wonderful selection of boots and other western wear. They've got boots for lots of price ranges with the average pair running around 150. Will definitely go back when I'm ready for my next pair..maybe invest in some of those beautiful blue fancy ones they've got :) 

Rebecca G. 

on Yelp

14 years ago

Just stopped in last weekend to get my very first pair of boots. When I first walked in the door I was a little overwhelmed, but I made my way to the womens boots section and found Tom, and he made me feel right at home. I told him what I was looking for and he was able to make some really great suggestions. He did a great job helping me find the styles I wanted as well as the correct size. He knew the products and different fits/sizing well. I forgot to bring socks but no problem, Tom brought me some. I ended up leaving wit... read more

Anonymous Hacker 2. 

on Yelp

4 weeks ago

I came in at approximately 1:30 PM on Tuesday 1/20/2026. Purple hoodie and hat with my wife and child. During our time in the store, I received zero assistance from staff. At least four employees walked past us without acknowledgment. Several appeared visibly shocked when we entered. I felt extremely uncomfortable. I am a Black male with a Caucasian wife, and the lack of service was noticeable and unsettling. Management should review the camera footage from the moment we walked in. Staff members actively assisted other cus... read more

D F W Accountability 2. 

on Yelp

4 weeks ago

I came in at approximately 1:30 PM on Tuesday 1/20/2026. Purple hoodie and hat with my wife and child. During our time in the store, I received zero assistance from staff. At least four employees walked past us without acknowledgment. Several appeared visibly shocked when we entered. I felt extremely uncomfortable. I am a Black male with a Caucasian wife, and the lack of service was noticeable and unsettling. Management should review the camera footage from the moment we walked in. Staff members actively assisted other cus... read more

Randy G. 

on Yelp

4 weeks ago

I try not to leave bad reviews but my experience tonight was not a good one. I first come in to see the deals they have on but when I was in the medium section they were all mixed with different sizes. And then I finally find a shirt. I go with my buddy to the front to check out and I'm standing there in line for a fat minute. Then I ask "is there a problem with the shirt" and she goes "I'm just trying to make sure it's that price" when there was a sticker on it stating the price and it had the brand on the sticker. I don't ... read more

Antonio C. 

on Yelp

a year ago

stopped by I son wanted to have his cowboy hat steam and clean the gentleman was so rude and couldn't believe that actually want money to steam clean the hat and after he was done he was very upset cause he didn't get any money well first offf he haves a job at cavenders I guess he wants a side job there he told my son he accepts cash app or Zelle that's sounds a little weird and shady for a employee to ask for money and he is a manager that's why we go to boot barn there are very friendly and a way better establishment then... read more

Celes R. 

on Yelp

a year ago

The blond cashier with glasses is so rude. Working Monday 4/8 evening. It seemed she got really upset I walked in and interrupted her conversation. It was my first time here. She stared at me until I stated what I needed. Very awkward.