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Cavender's Boot City

4.5

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Location details

3317 N Central Expy, Plano, TX, 75023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.51,443 reviews
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Madison J.'s profile image
Madison J. 
rating
2 years ago

The front desk people have terrible attitudes. It was my first time at this establishment and I asked the girl at the front desk with blonde and black patchy hair where I could find a certain pair of boots(mind you she's doing nothing but looking over her coworkers shoulder) and she said go to the back and gave no guidance whatsoever. If I can give this place a negative stars i would. 

Andrew D.'s profile image
Andrew D. 
rating
3 years ago

I've purchased about a dozen pairs of jeans from this cavenders over the last few years, for I'm a welder by trade and need pants that hold up. So I'm pretty accustomed to their sizing and fit. I went in the other day to pick up another pair, in my usual size, as I have done many times before without issue. Like most people, I get home, take off the tags, and throw the pants in the wash to get off the grime. Washed them on cold, delicate, and air dried them. For whatever reason, the sizing on this pair was different than wha... read more

Drew M.'s profile image
Drew M. 
rating
3 years ago

Normally we shop Boot Barn simply because it is easier to get to. I have not been to Cavender's in years, but decided to head there instead because my perception was it wasn't the Target of western wear like Boot Barn and figured we'd get a little better choice. BUT, super bummed out on the kids' boot section. Most of the kids' boots were made in China. WTH?! Found one style made in Mexico, and one made in India. With several major retailers based in Texas - Nocona and Justin to name a few - how can we not find some Americ... read more

Marlen T.'s profile image
Marlen T. 
rating
3 years ago

So I went to Cavenders to look for some cute outfits and obviously to buy something so first thing I see when I go inside is the accessories area I see something I like a necklace I look at the dresses and decide to get 2 dress to try on I go up to the counter and see probably like 5 or 4 girls (Hispanic and one male ) I go up to the guy named Jose and told him can he please hold on to my necklace so I can try on my dresses and his like yeah sure and then he asked for my name I was like Marlen M-a-r-l-e-n and I'm assuming... read more

Felix B.'s profile image
Felix B. 
rating
5 years ago

Wife had bought me some work boots for x-mass. I wanted a different style so I went to exchange them. Looked and looked. Asked for help and when I found someone. They blew me off to help someone (white).. sorry that this location is like this. 

Kimberly C.'s profile image
Kimberly C. 
rating
5 years ago

I would love to think that during this time when folks are out shopping that COVID precautions are being followed but when the staff do not keep masks over their nose and even one cleaning is not even wearing a mask, it's really hard to get shoppers to wear theirs! 

Alli S.'s profile image
Alli S. 
rating
5 years ago

Cashier #41466 with the huge lashes accused me of stealing something because my husband and I walked around the store and only bought 2 face masks. Completely humiliated us at the front of the store. We weren't being suspicious in any way. She even gave us so much attitude while checking us out, and I asked her what she was looking at because she was staring at me so intentionally. She was so rude and such a pain to deal with. Not to mention, this location didn't have much of a variety in the items we came to look at (jean... read more

Patrick K.'s profile image
Patrick K. 
rating
5 years ago

Went to this store today to purchase a birthday present. I assumed that Cavender's would be like most other stores during the pandemic and require masks for employees and customers. Oh no, no, no. About half the employees wore masks and the other half either had the down around their neck or didn't have one at all. About half the customers were not wearing masks either. As a diabetic I will only go into places that are diligent about protecting customers safety. Needless to say Cavender's is not following CDC guidelines and ... read more

Angel M.'s profile image
Angel M. 
rating
6 years ago

I purchased my first pair of boots around Mid March, had a great experience first time I walked in. Didn't really get much help when I was choosing a pair to purchase. Any how, I found a pair I really liked, and purchased them for around $140.00. Now this is where it gets good, I work a Monday-Friday Office job. Indoors, carpet. After about a month of having the boots. I notice the hell is separating from the leather. Keep in mind this is my first pair of boots, I don't think much of it, but as I keep looking at them, I noti... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.5 star rating with 1,443 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.