Cavender's Boot City

Kimberly C. 

on Yelp

4 years ago

I would love to think that during this time when folks are out shopping that COVID precautions are being followed but when the staff do not keep masks over their nose and even one cleaning is not even wearing a mask, it's really hard to get shoppers to wear theirs! 

Alli S. 

on Yelp

4 years ago

Cashier #41466 with the huge lashes accused me of stealing something because my husband and I walked around the store and only bought 2 face masks. Completely humiliated us at the front of the store. We weren't being suspicious in any way. She even gave us so much attitude while checking us out, and I asked her what she was looking at because she was staring at me so intentionally. She was so rude and such a pain to deal with. Not to mention, this location didn't have much of a variety in the items we came to look at (jean... read more

Patrick K. 

on Yelp

5 years ago

Went to this store today to purchase a birthday present. I assumed that Cavender's would be like most other stores during the pandemic and require masks for employees and customers. Oh no, no, no. About half the employees wore masks and the other half either had the down around their neck or didn't have one at all. About half the customers were not wearing masks either. As a diabetic I will only go into places that are diligent about protecting customers safety. Needless to say Cavender's is not following CDC guidelines and ... read more

Angel M. 

on Yelp

6 years ago

I purchased my first pair of boots around Mid March, had a great experience first time I walked in. Didn't really get much help when I was choosing a pair to purchase. Any how, I found a pair I really liked, and purchased them for around $140.00. Now this is where it gets good, I work a Monday-Friday Office job. Indoors, carpet. After about a month of having the boots. I notice the hell is separating from the leather. Keep in mind this is my first pair of boots, I don't think much of it, but as I keep looking at them, I noti... read more

Jay F. 

on Yelp

7 years ago

We bought some boots in store every thing was fine. The one star is for the on line order. We decided to order on line for more boots as a birthday gifts. Since the size we needed were not available in store. So we placed the order we had a discount code. The site did not accept the code. Called customer service, were told the code is not for the brand we had selected. Fine we paid full price to be delivered. We waited a week then we checked the tracking # it showed it was left on the front door few minutes before. Went outs... read more

Keith G. 

on Yelp

8 years ago

Purchased a belt a couple of months ago and it suddenly broke. Looking at it found that it was not full leather just two thin slices of leather covering an rubber inside. Was concerned if they would allow me to get a different belt I had no problems getting an different belt. 

Jeff B. 

on Yelp

10 years ago

Without a doubt, they have a great selection. However, after the third time I got literally chased down by a salesman who wouldn't take, "thanks, but I don't need any help right now" for an answer and HAD to help me, I just left the store. 

Ana A. 

on Yelp

12 years ago

It seemed like the employees were having some kind of meeting since they were just gathered at the corner of the check out. Turned and looked at us, then went right back to talking and giggling. Which made me uncomfortable. Never, did someone come up to us and ask if we needed help. My husband had to go and ask two guys if they could help us out. They just stared at each other back and forth, like neither wanted to go, but finally one of them did. We ended up getting what we were looking for. Over all, the store is great b... read more