Cavender's Boot City's cover image

This profile has been claimed by the business owner or representative.

Cavender's Boot City

4.5

About this business

Location details

3317 N Central Expy, Plano, TX, 75023, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.51,481 reviews
Select a rating
Cait P.'s profile image
Cait P. 
rating
11 years ago

Great selection of boots, hats, belts, everything Southern. Delbert tends to help us every time we're there and he's awesome. I went in just the other day and Delbert walked right up to us, asked what we were looking for, "boots" I replied. He said he had just the right ones for me. A little skeptical because I don't care for people waiting on me in a store, but he pointed out a pair of boots that were perfect. Literally. I tried on every boot on the store and kept going back to the first pair he pointed out. They have gr... read more

Josh K.'s profile image
Josh K. 
rating
11 years ago

Hadn't bought boots in years and Eddie was very helpful and patient! He suggested several styles within my price range and helped me figure out what I wanted. They have a great selection and up to date styles. I definitely recommend checking out their huge inventory. 

John E.'s profile image
John E. 
rating
11 years ago

I've been in Cavenders in Austin, Dallas, San Marcos and this is by far the best stocked and the most helpful. Delbert who I believe is a manager was beyond helpful. I live in Austin but I wait until I'm in Plano to do my western wear shopping. 

Nicole V.'s profile image
Nicole V. 
rating
11 years ago

Although I didn't find a pair of boots (because I was looking for a very particular color) I did manage to find a cute top. The prices on the boots I looked at ranged from $120 to $400 and there was a huge selection. The employees here were friendly and I was asked about 5 times by different people if I needed help with anything. 

Byoung Kyu S.'s profile image
Byoung Kyu S. 
rating
12 years ago

Wow! This is the place to go if you need boots. It's cool just browsing around checking out various boots and western-wear. If you want to find unique boots and are willing to shell out the dough, definitely head on over. 

Jeremy Z.'s profile image
Jeremy Z. 
rating
12 years ago

Great customer service which is so rare now days! They even cleaned and shaped my hat which I didn't buy from them for free (tips accepted). I will 100% come here next time to buy a hay or show shirts! 

Carl C.'s profile image
Carl C. 
rating
12 years ago

Have big feet and was lucky enough to find a pair of boots that were comfortable and visually nice. However the employee seemed very tired and kept his distance at least 90% of the time unless we called him to ask a question. Didn't even smile nor enthusiastic. 

Sarah F.'s profile image
Sarah F. 
rating
13 years ago

It's a must-stop place if you live in Dallas or are down here visiting. I walked wishing I had more money to buy some of the cutest outfits that they had. Plus I really wanted to get some stick horses/unicorns and cowboy hats for my nieces. They would have loved it. Instead I was selfish and bought myself a pair of boots. Customer service was friendly, even if the lady running the cash register was not the friendliest (or fastest), but you can't judge how cool the store is by something so silly. If you do go, definitely w... read more

Kerri D.'s profile image
Kerri D. 
rating
13 years ago

LOVE, LOVE, LOVE this store! The sales people are the best I've ever dealt with. Patient, knowledgeable, helpful and extremely friendly. I have made two trips to Texas and stopped in Cavenders each visit buying a pair of boots both times. They also have a great selection of jeans, shirts, belts and sparkly girl stuff. Just make sure you bring some snacks b/c when you walk in it's going to be a while before you leave. Delbert was our sales guy, but Chris helped me when I came in to exchange for a different size and a young g... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.5 star rating with 1,481 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.