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Central Avenue Chrysler Jeep Dodge Ram
- Automotive
- Yonkers, NY
About this business
Location details
1839 Central Park Ave, Yonkers, NY, 10710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
brought my 2001 grand cherokee numerous times for service rumbling reverse gear in cold and suspension sqeeking in cold weather after numerous complaints i was told it was a truck they were all like this. After the warranty ran out i found out that in fact there were technical service bulletins for both items and it was a common bushing failure and should have been replaced under the warranty. on another vehicle a 2000 sebring the front wheel bearings failed on one side, Jeff assured me that both wheel bearings would be repl... read more
The service department was horrible. That had no idea what they were doing. They were very undriendly, and abrupt. BUT the worst was that they were insisting that the work I needed was not covered under my extended service contract. It was only when the Chrysler headquarters called them that they covered the expenses. An absolute horror.
I had a transmission problem with my 2002 Jeep Grand Cherokke and at first they misdiagnosed it as a Governor Pressure Sensor and a Governor Transducer and then said that this was not the problem. After contacting my Extended Warranty service provider, this Chrysler "service center" was authorized to install a salvage transmission and they would not do the work. After having my vehicle at this dealer's "service center" for five weeks, I am taking it out of there and towing it to AAMCO. Lastly, they had my transmission partia... read more
Went to have side view mirrors replaced...was quoted a very high price if I paid with a credit card..offered a lower price if I paid with cash(what kind of 5 * dealer is this?). Ultimately paid a lower price when i spoke with advisor. (YES..3 different prices quoted for same part!) Job was to replace both right and left sideview mirrors...to install them took 35 min. , BUT Central Ave. Chrysler Jeep charged me for 2 seperate jobs at a minimum of 1 hr. each...Charged me for 2 hours, when it only took 35 minutes. They refused ... read more
My 2000 Jeep Cherokee was leaking radiator fluid so I decided to have it checked out. Just making an appointment was a hassel, it took over 10 minutes to get someone on the phone. I dropped it off Monday morning. About 2 pm I decided to call and see what the status was, after going thru another phone hell I was told that no one had a chance to look at it and they would like me to leave it another day. Not that I had much choice, but I agreed. The next day I again called the dealership to see what the status was on the vehicl... read more
Worst buying experience EVER! Agreed on a trade in price, when lease documents were done the price was $500 less than agreed. When pointed out sales manager got angry, changed the lease by adding the $500 back to the trade-in and then increased Miscellanous charges by $500 so the total lease never changed. When called on it, he got very angry, yelled at me in front of my kids. Horrid customer experience, horrid place.
Frequently asked questions about Central Avenue Chrysler Jeep Dodge Ram
How is Central Avenue Chrysler Jeep Dodge Ram rated?
Central Avenue Chrysler Jeep Dodge Ram has a 4.3 star rating with 2,815 reviews.
When is Central Avenue Chrysler Jeep Dodge Ram open?
Central Avenue Chrysler Jeep Dodge Ram is closed now. It will open at 11:00 a.m.