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Central Avenue Chrysler Jeep Dodge Ram
- Automotive
- Yonkers, NY
About this business
Location details
1839 Central Park Ave, Yonkers, NY, 10710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Liars & unprofessional " My bf & I both own Jeeps & wanted to take them in for service repairs. Mind you, he has an unlimited lifetime warranty & I don’t. When he called this morning he was told there are no openings & the service representative was very rude with him giving him one word answers to everything, “no” & “nope”. When I called for my Jeep, they suddenly had an opening for Monday morning. Shady practices? Now we have to take our jeeps to the Bronx as they were courteous & have time for his Jeep also. Makes no sen... read more
Business response:
Jess Marie There is no difference to us between a cash or warranty repair. It could have been the nature of the repair. Your conclusions are not correct. We will be happy to help both of you. Feel free to contact me at 914-961-5400 . Jonathan Grant President
"Purchased a lemon" The sales department is like any other, willing to help you buy but not so much after you sign. The service center is only available Monday through Friday from 730a-1030a. Not sure about you but I have something called a 9-5p (which is a job!). Without it I wouldn’t be able to pay for my brand new lease which by the way doesn’t work as it was intended. Within the first week of purchase I’ve complained to my sales rep and she recommended me to visit the service center which are by far the most unprofession... read more
Business response:
Sorry about your less than stellar experience. Please call me at 914 961 5400 so I can try to help . Thank you. Jonathan Grant President
"Theft" Update! My brother returned the Jeep because it caused daily frustration to ride in a vehicle that has brought great anxiety. Since returning the vehicle, he has received no correspondence nor contact from the dealership itself. Thus, now he has lost $8,000 because the dealership has not refunded the $2,000 down payment.
" Theft" Richard Reid, a sales rep for Central Ave, stole $6000 of an $8000 down payment. He prolonged the sale until closing and purposefully did not give the client his receipt. Reid doctored the paperwork and delivered it to client at his home next day. When the client looked at the paperwork after Reid left the home, he noticed the misrepresentation of the amount. Reid has not been available since the incidence and as of September 12, 2018, Reid has supposedly been fired,
"Continuously Lies About Fees" These guys really are the worst. My wife and I lease a Grand Cherokee here last fall and they could not have acted more like your quintessential sleazy dealership. Fees kept adding up even after agreeing to the price. Don't be afraid to call them out on their inconsistent statements (i.e. lies) or else you'll be paying more than you think. They will also lie to you about registration/DMV fees and tell you that "DMV sets this fee, not us...if you overpay, we'll send you a refund". They never wil... read more
Business response:
Peter I’m sorry you are unhappy with your transaction for a new Jeep. I will gladly review any issues you might have. As far as DMV fees we ALWAYS estimate them because we never know the exact figure. We also constantly refund the difference if we over estimate. Since I do not have your full name please contact me at 914-961-5400 and I will review your situation Thank you Jonathan Grant President
"Continuously Lies About Fees" These guys really are the worst. My wife and I lease a Grand Cherokee here last fall and they could not have acted more like your quintessential sleazy dealership. Fees kept adding up even after agreeing to the price. Don't be afraid to call them out on their inconsistent statements (i.e. lies) or else you'll be paying more than you think.
Business response:
Peter I’m sorry you are unhappy with your transaction for a new Jeep. I will gladly review any issues you might have. As far as DMV fees we ALWAYS estimate them because we never know the exact figure. We also constantly refund the difference if we over estimate. Since I do not have your full name please contact me at 914-961-5400 and I will review your situation Thank you Jonathan Grant President
"SERVICE CENTER LIED ON INSPECTION REPORT" Brought my vehicle here multiple times for recalls. On my last visit they returned the vehicle to me with the engine overheating and wanted me to pay for them to diagnose why the vehicle is overheating. They claimed they did a vehicle inspection, everything is fine, and the problem occurred after I drove off the lot. Based on their inspection report, it said the engine is fine and has coolant/antifreeze. I then called Jeep support center which told me they should not have charged me... read more
Business response:
Randi, Jack Tawil, Service Manager will be contacting you to offer the diagnosis at no charge. Just for clarification , it is our standard policy to charge a diagnostic fee for a potential non warranty repair. That fee is deducted from the work if you choose to do the repair. If you need my assistance please call me at 914-961-5400. Jonathan Grant
Sales consultant did not know the product, nor was he genuine. Completely unprofessional and lack of care/interest for his customer. This would have been my 2nd purchase/lease through Central. They lost my business. Spent 6 hours in the dealership and over $500 to come home in the same car that I've had for 3 years. Waiting on my money to be returned. Also, WHITE PLAINS SERVICE DEPT is much better!!!!
I only give them a one star, because I have NO CHOICE. THESE PEOPLE ARE SCAM ARTISTS. My car was listed on the net for 17999, They sold it to me for 1000 more. They tried for 2000, but when I got up to walk away, they brought it down 1000. That's just the beginning. Sit down and enjoy this review. I bought and delivered that day, they pushed it on me. So, I left the lot with a car that had the previous owners inspection on it. ( illegal) oh wait for it, I bought this car 3 months ago. I'm just writing because I'm sorta coole... read more
Frequently asked questions about Central Avenue Chrysler Jeep Dodge Ram
How is Central Avenue Chrysler Jeep Dodge Ram rated?
Central Avenue Chrysler Jeep Dodge Ram has a 4.3 star rating with 2,815 reviews.
When is Central Avenue Chrysler Jeep Dodge Ram open?
Central Avenue Chrysler Jeep Dodge Ram is closed now. It will open at 11:00 a.m.