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Central Avenue Hyundai
- Automotive
- Hartsdale, NY
About this business
Location details
111 S Central Ave Suite1, Hartsdale, NY, 10530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The worst dealership ever, the lack of professionalism is unbelievable. Buying a car from them was the worst purchase I have ever done by far. Their service definitely affects the brand. They sold me a car with a broken speaker, they took almost three months to get my registration letting my temporary tag to expire ,which of course, I ended up receiving a traffic fine and besides all that, I had to make several trips to the dealership to solve my situation regarding the registration and every time I was treated like an enemy... read more
A history of incompetent and dangerous service from Hyundai of White Plains for the second time and NO HELP FROM THE HYUNDAI FACTORY! AIRBAG ISSUE STILL NOT FIXED AFTER 4 ATTEMPTS- EXTREMELY DANGEROUS - AIR BAG ON PASSENGER SIDE IS TURNED OFF. This is the second review with a service problem. The first time the alleged top technician clamped off the radiator return hose with vice grips, cut the hose and returned to us.My wife drove it a few days and then I smelled anti freeze so I opened the hood and found what the tech had ... read more
Business response:
This is an UPDATE to my review. The auto was inspected by the regulatory third party independent Inspector and the car FAILED the SAFETY REQUIREMENTS for air bag safety. The dealer did not advocate for the customer and the factory was NO help and even unwilling to address the recall issue. NOW THE NHTSB GOVERNMENTAL REGULATORS ARE INVOLVED AND THEY MAY FORCE HYUNDAI TO TAKE BACK THE CARE AND ISSUE A CUSTOMER REFUND SINCE IT IS SO UNSAFE. This is not a bad car overall but what is HORRIBLE is that the FACTORY is so IRRESPONSIB... read more
Car was sold with an extended warrantee after being told incorrectly the original warrantee was not in affect. It was and the extended warrantee wasn't needed. Several problems with the car after it was picked up and were told they wouldn't do anything about it. No surprise this dealer has an "F" rating with the Better Business Bureau, and a terrible rating with Cars.com and Yelp.com. Once the deal is made, no one cares about customer service. Find another dealer.
I am really surprised by the amount of 5 stars for this dealership. They are not women-friendly at all. They are also not consumer friendly. They had the highest price of all the dealerships I visited. And they used fast math to try to show me that the price wasn't any better or worse, but when I got home and ran the numbers myself they were way off. They will show you the monthly payments instead of the real price. Despite bringing in copies of KBB, Edmunds, True Car Pricing and even the Accuprice for the Hyundai website th... read more
Honestly the worst experience I have ever had buying a car. They tried to quote me 150-200 higher than the car is actually worth. I would NEVER recommend this place nor will I ever send them any business.
In Feb. 2013, we went to Hyundai of White Plains to buy a car for my daughter. We found the car and agreed on the price. My husband and my daughter signed the deposit agreement and paid $2000. Before we started the buying process, we told them that we are limited of time becuase we have a plane to catch. My daughter attend school in New York and we are from California. We told them that we are going to get the money that we want to put down but first, we want to drop off our daughter at her dorm since we are running out of t... read more
Business response:
there was a mutually agreed upon transaction. the customer failed in meeting its obligation and our agreement clearly states that there is a 15% fee for cancellation. this customer is not entitled to a refund. we do not have customers sign blank contracts and our public record is not tainted with these type of accusations.
I gave a good review for Mike in service because he was great however I gave a very bad rating to the quality of work and price for two reasons. First because of grossly negligent work performed by one of the so called factory trained mechanics. He used a long nose vice grip(which is the wrong tool) to block the coolant tank recovery line. But the worse part is we got the car back the vice grip still blocking the coolant tank hose and the washer fluid tank was left open and the fluid was contaminated with dirt and debris. At... read more
Business response:
We contacted Mr. Offner to offder an apology and to ask him to bring the vehicle in for a thorough check. One of our highly experienced technicians made a mistake however, all services and recommendations were accurate (including a battery test that recommended a new battery) We thank Mr. Offner for his understanding and we assured him that his issues will be addressed Hopefully, we can earn his confidence and trust which is paramount to our way of doing businees
Went to this dealer to buy a new car. Was greeted by a sales representative named Carly Kim. Nice enough. Was interested in either a Elantra or a Sonata. Was shown a few. I had a meeting to go to and told her I will be back. Later in the day a Sales manager, named Michael Rockwell sent me an email with a great price on a Hyundai Sonata 2012 Hybrid with zero % financing. I came in the next morning saw Michael Rockwell and Had the email he sent me and I showed him the email and he agreed it was a great deal and I would be fool... read more
I saw a used car on their website that I was very interested in so I called to get the asking price since it wasn't listed online. I spoke to Rosanna who gave me a price and asked if I would like to see it. I told her that I would be there in an hour since the dealership is an hour's drive from my house and she said she would have the car waiting for me when I got there. I got there in an hour, met with Rosanna who informed me the car wasn't ready and that Jim would be my salesman. Jim said the car was on one of their other ... read more
Business response:
Dear Kurt, We apologize for the frustrating experience you had with us. Our team prides itself on providing an excellent level of customer service and we are extremely disappointed to learn that your visit to our dealership was such a difficult one. Please know that we have addressed your complaint with all team members involved and upon doing so learned that the vehicle you were interested in seeing was undergoing a safety inspection at the time. It was later determined that this unit did not meet our strict sale requiremen... read more
Frequently asked questions about Central Avenue Hyundai
How is Central Avenue Hyundai rated?
Central Avenue Hyundai has a 4.3 star rating with 3,071 reviews.
When is Central Avenue Hyundai open?
Central Avenue Hyundai is open now. It will close at 8:00 p.m.